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The breakfast was delicious. There were too many palm trees in the swimming area blocking sunlight from the balcony, living room and bedroom, making the living area exceptionally dark.
Good service, warm and nice welcome. However due to the location, pool with limited sun, not to be compared to some of the other hotels in Buzios ...
a very warm welcome on arrival. rooms very spacious , clean and comfortable. very relaxed atmosphere, not busy, plenty of space around the pool and in the lounge/ lobby area. the staff were very friendly and accommodating. Nothing was too much trouble. breakfast was excellent sat outside round the pool. no bath
Excellent accomodation and friendly stuff
Good taste in decoration, impecable services Room service menu is very limited in options and time.
Very friendly staff. They also gave good advice for restaurants in Buzios. The property is quiet and relaxing, away from the noise of bars and restaurants. Overall, the hotel is very nice and well maintained. Noise sometimes in the morning due to maintance/construction in and around the hotel.
Porto Bay has incredible employees, services, views and location
The room was quite beautiful, although the bathroom could have been better (no bath). The breakfast was great. There was no roomservice and the service at the pool or bar had a very limited menu (french fries, ham/cheese sandwhich) and was pretty slow (they were not available, you had to call them and service could take an hour). Not what I had expected for the costs of a 5* lodge.
Good location, peaceful, safe and relaxing, good staff.
the facilities of the hotel, specially romm and pool and location (near of the main street of Buzios) Theres nothing to complain. It was an wonderful place to stay.
The location is excellent Tannoy announcements all the time, pool not cleaned during the day, staff not very friendly, my daughters room the key did not work and attempts to fix it were pathetic
Chief-receptionist (woman) was terribly unpleasant and gross. She tried to to falsify my signature.
Nice setting and food was excellent. Room was very nice and staff friendly Had to make 4 phone calls to have someone come and fix the room safe which was not working on arrival. Room was not cleaned one day and had to make a 2 further phone calls to have this resolved. With the amount of money being paid, this is not acceptable
I enjoyed the relaxed atmosphere, the general ambience and the comfort the hotel had to offer. Unfortunately the weather this time of year brings out more mosquitoes and the maid probably thinking it is a good idea to freshen the room up by opening the patio doors let in at least three mosquitoes which unfortunately took a liking to biting me on each of the days I was there. I suggest the patio doors are left closed or the room sprayed afterwards.
beds were very uncomfortable, no carpet on the floor, just tile
Location is excellent, we walked to Rua Das Pedras every night with our kids. Hotel pool and breakfast are very good. Even if the rooms are nothing extraordinary, I'd stay there again. The rooms need to be upgraded a little, towels and linens need replacement. Cleanliness could be better.
pool, breakfast, room, views slow staff, room not ready at 5pm
the breakfast, the pool, cleanliness of the room.
Kindness of the staff, Infrastructures (room, swimming-pool), service (breakfast, romm service), security, architecture and the proximity to Buzios' centre and beaches No
The room was Nice, and Clean with lots of space. It has alot of stairs, parking is limited. No internet connections in the rooms.
it is a nice hotel with a pool and good breakfast Unfortunately £80 ($140) was taken from our room so there is a security problem here. The door was always kept locked, which would suggest it was a member of staff, which is a pity. For this reason I wouldn't recommend anyone else to stay there.
AC worked well, parking facilities close to room. The hotel lacks character. The hotel's is located a good distance from the centre of Buzios. The name of the hotel is therefore a bit misleading. Our room did not have a balcony as advertised.
Friendly and helpful staff. Spacious room with veranda/hammock. Huge bed. Sea view. Calm. Spotless. Good breakfast. No Internet.
The location is simply excellent.
Samantha was great. Location is good. The big brother feeling, the lack of information (in English) the available sites and adventures. The $50 bottle charge if brought out from other access, like grocery store, to the cloudy water poolside
The hotel is really pretty. The views from the pool are breathtaking. Also the hotel is very well located near two fabulous beaches