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The hotel is Ok for the money it costed, the rooms are good and clean, the receptionists speak English, it is well-located - near the beach - only a couple of minutes, and near to the main street. The hotel is quite old, the rooms are renovated but the "open spaces" are visibly old. The only people in the hotel who speak English are the receptionists - all the other staff cannot or doesn't want to speak English and it is very difficult even to ask for a glass of water. The resort is very noisy - it is perfect for people who are using their vacation for going to discos but definitely good sleep is not something to be expected. The walls in the hotel are also very thin and you could hear your room-neighbours as if they were in your own room. However, these problems are typical for all the hotels in the resort. Therefore, this one is a good choice compared to the others.
Have stayed at this hotel a number of times, a couple of times with my 3 children. My children love it here. Food is excellent. Hotel is very quiet at night and staff are extremely helpfull. Most of them speak english. The hotel is in a good location for all amenites. 2 minute walk to beach and five minute walk to shops.Would recommend this hotel to anyone. First class. Absolutely nothing.
It is near to the beach. Food variety is good.Is fresh. The wall is so thin, You can hear everything from next room.You can sleep when your neighbor is going to sleep. . I think if guests with family are located at one floor or in one direction, to separate with guests with no family, it will solve the problem.
Warm, clean, central location Hotel clean, but somewhat tired. Needs refurbishment to justify very high prices.
Clean and comfortable The noise during the night kept me awake. Request a room that is not over looking the pool and this should solve the noise problem.
The reception desk was very friendly and helpful Bar personnel was not always available and not always very friendly
The hotel staff were friendly and helpfull and nothing was a any trouble for them.Great food,
The Hotel was clean, the staff we encountered were friendly and helpful and it was in a good location to beach, shops and restaurants. Nothing.
Location Windows not doubled glazed so if you are on the 2nd floor as we were, you get to hear the traffic passing, the two coach loads of teenagers waiting for their bus at 7am in the morning and the engines of the coaches running and the draught that came through the window frame in the evening !!
peace, food, pool
Nice location. Close to the beach. Busy, even slightly out of season. Breakfast was good value, at least some hot food on offer which is not common. Parking is a nightmare. It is a lottery. Do not park in the garage up the street as the space to get out is almost impossible and the wall is covered in rubber protection because even in a Smart car you would probably drive up against the wall.
I've participated to a triathlon Ironman in Calella and for this event, this hotel has especially served a breakfast for competitors at 5:00 am. It's a service very appreciated.
The buffet breakfast had an excellent variety.
the calmness the elevators
easy access to beach and shops etc
Close to beach, town and main road.
indoor pool was useful as the outdoor pool was too busy due to the amount of young teenagers there ( summer season ) bathroom could have done with re-grouting ( small point but it made it look unclean )
Everything was conveniently located. The buffet was the best Ive ever had. I usually keep away from inclusive stuff because im never satisfied. I had low expectations with breakfast and was very impressed. Staff was fun and helpful. No air conditioning when wanted. Mostly the window did the job but there was a time a wanted a/c and I was told that I would only get hot air.
The staff spoke Spanish, English and German. Good breakfast (see minus). Silent area close to beach and town center. The price did not include use of safety-box, internet or refrigiator. For this you have to pay extra and that is irritating since it is not the normal situation at hotels at similar standard. On top of this the secured parking cost more than average. To have a lactose and gluten free breakfast (essential to one of us) minimized your choices.
The hotel is located near the beach and more or less near the railway station. There were a lot of various food in the restaurant. The drinks for the dinner are too expensive. E. g. A cup of tea from the teabag - 1.5 EUR, 0.5 l of Coca-Cola - 2 EUR. The walls are too thin, so I could hear the elevator's movement next to my room.
We like to seat on the balkony. The location was very good. The coffee in the mornning. The hotel demand check out very early.
very good hotel situated next to shop area and at a 3 minutes walk to the beach. excellent food(a lot of sea fruits) and staff. the dining area was a little too crowded
staff and food noise between rooms
Breakfast was amazing. Hotel is fresh & clean. Breakfast ends at 10 AM, a little early. Room was above children's play pen so very noisy.
Close to the beach, friendly staff, clean room, nice restaurant near by. Family room is the same with standart room just added extra bed but price increased on 50%. We hade some problem with noise nights becouse the next door guests were very "energetic" with songs, drinks etc. It means there is a not good isolation between rooms.
It is not high only 4 floors only euro sports and cnn in english
Pretty good hotel if you have no high requirements to the size of the room for fur people. Reastaurant is very good.
Nice hotel in a nice location, close to the train station. Rooms are modern and very clean. Walls are rather thin, noise from rooms next door easily penetrate through the wall and can disturb you. Breakfast not available before 7:45, so no breakfast if you're on business and need to leave early.
The room and common space are very good and clean. The food is excellent. Small pool. Expensive hotel private parking (but it was not big issue to find free parking 50-100 meters from hotel), safe cost 4 additional Euros per day.
food was great
Have been to this hotel many times and always get such a warm welcome, especially from the Dining Room staff. They are also very much aware of special diets and are willing to provide what is required. Not enough sunbeds and lack of control of rowdiness around the pool.
friendly staff, good selection on buffet and very proffessional would be nice to have a bigger pool area
Having been before, we were disappointed at the changes in the hotel, ie, the food was always cold and not very appetising. The all inclusive card which used to allow 2 drinks per person per day at the beach bar, has now been reduced to just 1 drink per person per day. Lack of activities and evening entertainment. A very large group of teenage boys who were on a rugby tour, but were staying in the hotel between matches, comandiered the swimming pool and made it unpleasant for toddlers and smaller children
Excellent value for money
The staff were very nice and helpfull. The room was very clean. Did not like the food. We went to restaurant early for meal and there was a queue. We went later on to try it out and the staff were clearly not happy as they were setting up for the next service. Even had to wait in a queue to make toast/
Very good breakfast. Close the the beach, parking was kind hard
Good breakfast, manager of hotel is very polite, good position. no parking place, arrogant man on reception, crashed car behind the hotel
Great location! Very small pool, bad room cleaning.
Good location very nice and helpful stuff ,secure parking (10 euro per night)good ac nice and clean Small balcony faced another hotel balcony
The staff were really nice especially the bar manager, the reception staff were really helpful too, enjoyed the hotel for a short break the small swimming pool, and the olympic one next door we feel the information given gave false imressions that it was infact part of the hotel, if staying for a week would be disappointed with the pool area
Good location ,friendly family run hotel with daily access to an Olympic size pool and a luxurious spa included in the price of accommodation .I was very pleased with the hotel which was a big hit with my husband and teenage children.
Various languanges speaking staff, friendly and helpful. Access to a very nice spa and big swimming pool. Avoid rooms on the back side of the building, they are dark, noisy, without any interesting view (very close surrounding hotels).
Hotel has WI-FI Poor Breakfast
very jkind staff.Spa very good
I've stayed in the Hotel for a week, the location was perfect within 1 hour (train) commuting to Barcelona, 20 min walk to the train station & close to the shopping area 15 min walk, while having some relaxing time, spa was huge and superb(up to 3 hours daily included in price),though some extras were unexpected...or maybe haven't been passed on..gym is payable (E6); i got a chance to enjoy the local fest--in September, with live band performance and Catalan treats,though everything was closed the day before. the hotel is very small, and the room's decor is a bit dated;also my room was above the laundry+kitchen..so the noise of the machines and bottles was constant and as well, the "factory"noise at night - not sure if it was a boiler from the nearest hotel or something else, and the Olympic pool(only for training; spa has only 1 row for swimming no lights there after 6pm-very dangerous;even when i requested to turn on a bit of light,they couldn't do it) was crowded with hard-working Russian trainers who couldn't stop shouting at poor kids; and no view of any kind only huge hotel blocking the light(as the hotel has only 3floors); it was impossible to sit on the balcony; and the balcony was filthy - I've ended up cleaning it myself
Location of the hotel
breakfast good, SPA - exellent a long distance from train stop.
Friendliness and helpfulness of the Staff.
brakfast and asistance from check in clark bar area and meals
I chose the hotel because of low price. And, as for that price, the hotel was fairly good, and hotels' describing was realy fair: it is really 400 m from the sea, realy has two pools and so on. Realy clean. I think breakfast was also ok, exept total absence of fruits and vegetables. But you can survive without them, you know :-). At the reception, they have too less people (one lady and always busy, because the hotel is big), besides, their English is realy low. I could't get very simple information. Also it was confusing to read warnings in the room, that you'll be checked by roommaide before leaving (that means - maybe you've stolen a towel or smth ?), or in the dining room, that you can not take meal with you outside. It remained me country that does not longer exists - Soviet Union, where you were treated always as a potential thieve. Does this realy is so necessary today and in eu ?..
Location and entertainment programme
The staff is very helpful and friendly, family rooms nice, food ok. The hotel has a good location upon a hill. The 3 pools and Jacuzzi is very nice. The kids loved the Miniclub and the staff there. Thank you all for a lovely vacation! Many young german guests at the hotel, whom could sometimes get a bit noisy. Thin walls in the rooms. But overall not a problem.
Close to the beach. Hotel stuff not particulary nice and helpful. You have to pay deposit for everything, starting from having an iron in the room ending on a fridge. Meals OK but not really special. Very loudly, mess on the reception, stuff on the reception may have a problem with English.
Accommodation was basic but roomy. Good value for money One female Reception member was very unhelpful on being asked to confirm flight departure.
Breakfast and dinner are good. The hotel is full of teenagers. Very, very noisy in the day and night. The reception is unfriendly and unhelpful.
Good value for money was further from the beach than i expected
This hotel is great if you have children, but the miniclub is from 5 years and up. a lot of activities at the hotel, aquaaerobics, shows at night and flippergames etc. It was a good stay. I wasnt disturbed at night. Dinnerbuffet was ok, but not fantastic. Jacuzzi costs extra, personnel at reception was not serviceminded, breakfastbuffet was bad, no eggs and bacon or vegetables (good if you want cookies and other sugarloaded food for breakfast).
personal and cleanliness wearing the braslets is not comfortable
Everythinh was good but especially the food is excellent.
Staff are very friendly, good location Hotel is a bit run down, in need of upgrading
I liked the town Calella the most, not the hotel... however good value for money, good beds and food. in some days food was not very good. In general room was just basic, old and ugly bathroom with its equipment.
Back rooms are close by a road and are noisy
They was always enterntainment and something to do, the pool area was nice to sit around with the bar and food right next it.
excellent food and very clean rooms
Staff are friendly and helpful. Walls too thin - you can hear conversation of the person in the next room, especially at 2am.
good spot and price noise from next door just thin wall
We made party every time. pls see by the first questions
very good location for everything
Great pool, close to beach, restauarants and shopping Quadruple room was very small for 4 people, hotel was unable to accomodate request for adjacent rooms
The hotel was clean and towels where replaced daily. The beds where not very comfortable.
Loud and all the night noise from the street, buses, lorries
The locatoin was ideal for what i wanted.The breakfasts where very good , and the staff on the whole were very helpful The dinners were a little boring and the room was very noisey[night clubs and trains]
it was close to the beach, clean hotel and nice view
Breakfast included, Dinner available in the hotel at reasonable prices.
the food regarding I was in my honey moon it would of been nice if we had a room with sea view
everything coffee in bedroom would have been good.
Very close to the hotel from the beach. Cleaning staff did a good job. The hotel is very poor sound insulation. Breakfast is very ordinary. Reception staff unfriendly. We very much regret given this hotel.
The hotel staff was very helpful, we were right on the beach, Calella is wonderful, and it was an awesome value for our money. We loved it!
Good basic hotel - good value. Delivers what it says.
Good location, great stuff. No internet in the rooms.
The food excelent, bathroom excelent,bedroom excelent.My wife and myself go to Malgrat , Callela.frequently our sixth visit this year.and both are senior citizens. Value for money, can`t find any faults.
Location is very good, hotel is clean, fair value for the money.
Price/quality ratio, bouffet for lunch and dinner, the sea is near weak insonorisation, no special way to bring your heavy luggages to the hotel - you have to lift it using the regular stairs - very uncomfortable for elderly people or people having problems with backbone, small choice of TV programs, no refrigerator in the room
hotel staff, short distnace to beach, breakfest, balcony and air conditioner in every room you hear all sounds from hall, from neighbours. Especially loud sounds go throught a door between your room and neighbours room.
Close to the beach (400m) with nice view to the sea Train passes just in front of the hotel causing everything in the room to vibrate from 06:30 to 23:00, every 10 minutes. Under the hotel there is a big disco so in front of the hotel there are noisy people until 2:00 - 3:00 AM making it hard to fall asleep as there is a lot of noise in the street. There is no fridge in the room. Breakfast is very poor.
I thought the price was very competitive for what we got, the view of the beach from the room was also nice.
our room on the 9th floor benefited not only from all-day sunshine but the most beautiful views of the ocean. I do not think our stay would have been the same without the seaview or indeed the sunshine from such a high level. our family also thought the roof top pool was gorgeous the roof top pool was beautiful and with the open plan made the view look as if the pool was flowing into the sea however my daughter sustained a serious injury which resulted in her splitting her head open and receiving stitches and x-ray from the local A & E Dept. Personally i feel that the open plan design suffers from serious safety risks for young children. My daughter is 14 yrs old and I wonder if she had been alot younger her injuries could have been alot worse. I was also disappointed that our double room was far smaller than that of the twin room booked for our children.
wide light and nice rooms. see view is a must! choose room higher than 4 floor. close to the beach and centre of the city. internal doors are extremely thin, too noizy in the morning and during the night (depends on your neighbours).
Rooms very clean and spacious. A short walk from all facilities and beach. Not a relaxed atmosphere, strict time for meals and check-out. Web page indicated at 12 noon check-out but chambermaids were knocking on door from 9 am and hotel insisted on 10 am check-out. Breakfast was basic and not available after 10 am.
i have stayed in this hotel on several occasions and will be staying there again on my next visit,it was good value and all the staff were friendly and helpful and the food was excellant
Friendly and attentive staff. Uncomfortable bed. The shower temperature is impossible to control so you freeze or burn.
Near to beach and See view -No AC and cleanliness was terrible,It seems that they give up it because of the hotel place is well.
Position of hotel, excellent breakfast included in price. Very noisy
The staff were very friendly and helpful. Family owned and run. The food was reasonable variety and good value
Realy cloase at the beach Parking is hard
excellent service very clean made most welcome @ looking forward to returning later this year maybe a more varied choice of menu
Position of hotel, lovely sea view from balcony Towels in bathroom quite threadbare but apart from that no complaints