Helen Hotel, Cambridge Hotels from $93

Guest reviews

Based on 834 reviews

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Based on 425 reviews

Service

9.6 "World class service."

9.8 "98% found the staff to be very friendly."

8.0 "80% said the reception staff was great."

9.3 "93% thought the service was very professional."

10.0 "100% found the restaurant service to be one of the best."
Breakfast

9.0 "Excellent breakfast."
Location

8.7 "Location is great."

8.5 "Great parking, according to 85%."

10.0 "100% thought it was easy to get to the train station."

10.0 "100% thought parking was inexpensive."
WiFi

6.7 "Internet is average."

5.6 "56% thought the wifi quality was ok."
Room

4.8 "Rooms are not good."

4.4 "56% didn't like the uncomfortable beds."

4.1 "59% complained about the bathroom."

4.2 "58% said rooms were small."

0.8 "92% thought they were poorly maintained."

4.0 "60% had problems with the shower."

3.7 "63% criticized the small bathroom."
Comfort

4.2 "Not very comfortable."

4.4 "56% didn't like the uncomfortable beds."

4.2 "58% said rooms were small."

4.8 "52% thought it was too noisy."

3.7 "63% criticized the small bathroom."
Vibe

3.0 "Horrible vibe."

1.1 "89% criticized the unstylish hotel."

1.6 "84% didn't like the unstylish hotel."
Amenities

3.0 "Terrible amenities."

2.8 "72% thought the building wasn't nice."

2.4 "76% didn't like the architecture."

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Based on 83 reviews

Service

9.6 "World class service."

9.8 "98% found the staff to be very friendly."
Breakfast

9.1 "Excellent breakfast."
Location

8.9 "Location is great."
Room

5.6 "Rooms are ok."

5.6 "Beds were acceptable for 56%."
Comfort

5.3 "Average comfort."

5.6 "Beds were acceptable for 56%."
Amenities

2.5 "Terrible amenities."

2.5 "75% thought the building wasn't nice."

Based on 325 reviews

Location

9.4 "Terrific location."

10.0 "100% thought it was easy to get to the train station."
Service

9.2 "World class service."

9.5 "95% found the staff to be very friendly."
Breakfast

8.7 "Breakfast is good."
WiFi

6.6 "Internet is average."

5.4 "54% thought the wifi quality was ok."
Room

5.3 "Rooms are ok."

5.2 "Beds were acceptable for 52%."
Comfort

4.8 "Not very comfortable."

4.5 "55% thought it was too noisy."

4.4 "56% said rooms were small."

3.2 "68% criticized the small bathroom."
Vibe

3.3 "Vibe wasn't good."

1.6 "84% criticized the unstylish hotel."

2.4 "76% didn't like the unstylish hotel."
Amenities

3.0 "Terrible amenities."

2.9 "71% thought the building wasn't nice."

3.0 "70% didn't like the architecture."

0.0 "100% complained about the elevator."

0.3 "97% thought the facilities needed updating."

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Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Friendly service"

"Train station is close"

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