Overview

Helen Hotel

167-169 Hills Road, Cambridge, CB2 8RJ, United Kingdom
+44 122 324 6465

$93+

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Rates

Overall guest ratings

7.7/10 Good
Based on 834 reviews
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Review highlights

  • 9.5
  • 8.9
  • 8.9
  • 4.8

Good to know

  • Friendly service
  • Train station is close

Nearby

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    Amenities

    • No smoking
    • Bar/Lounge
    • Safe
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Map

    Map

    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 834 reviews
    • 9.5 "World class service."
    • 8.9 "Breakfast is good."
    • 8.9 "Location is great."
    • 6.7 "Internet is average."
    • 5.3 "Rooms are ok."
    • 4.8 "Not very comfortable."
    • 3.5 "Vibe wasn't good."
    • 2.9 "Terrible amenities."
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    Overall Rating

    7.5 Good
    Based on 425 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.0 "Excellent breakfast."
    • 8.7 "Location is great."
      8.5 "Great parking, according to 85%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 6.7 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      4.1 "59% complained about the bathroom."
      4.2 "58% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
      3.7 "63% criticized the small bathroom."
    • 4.2 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      4.8 "52% thought it was too noisy."
      3.7 "63% criticized the small bathroom."
    • 3.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.4 "76% didn't like the architecture."
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    Overall Rating

    7.7 Good
    Based on 83 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.9 "Location is great."
    • 5.6 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 5.3 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."

    Overall Rating

    7.8 Good
    Based on 325 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 6.6 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 4.8 "Not very comfortable."
      4.5 "55% thought it was too noisy."
      4.4 "56% said rooms were small."
      3.2 "68% criticized the small bathroom."
    • 3.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      2.4 "76% didn't like the unstylish hotel."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      3.0 "70% didn't like the architecture."
      0.0 "100% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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