Overview

Helen Hotel

167-169 Hills Road, Cambridge, CB2 8RJ, United Kingdom
+44 122 324 6465

$75+

Overall guest ratings

7.6/10 Good
Based on 791 reviews

Review highlights

  • 9.5
  • 9.0
  • 8.6
  • 5.1

Good to know

  • Friendly service
  • Train station is close

Nearby

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    Amenities

    • Internet
    • No smoking
    • Bar/Lounge
    • Safe
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 791 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.0 "Excellent breakfast."
    • 8.6 "Location is great."
      7.4 "Great parking, according to 74%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.3 "83% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
    • 5.8 "Internet is average."
    • 5.5 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.4 "Only 54% thought the furniture was functional."
    • 5.1 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      5.4 "For only 54%, the noise level was all right."
    • 4.3 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.8 "72% didn't like the architecture."
      0.6 "94% thought the facilities needed updating."
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    Overall Rating

    7.6 Good
    Based on 411 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 8.4 "Location is great."
      7.7 "Great parking, according to 77%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 5.7 "Internet is average."
    • 5.0 "Rooms are ok."
    • 4.5 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      3.3 "67% criticized the small bathroom."
    • 4.1 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.2 "78% didn't like the architecture."
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    Overall Rating

    7.7 Good
    Based on 55 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 8.7 "Location is great."
    • 5.5 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 5.2 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.0 "100% complained about the elevator."

    Overall Rating

    7.7 Good
    Based on 324 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 6.1 "Internet is average."
    • 5.3 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 5.1 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      5.4 "For only 54%, the noise level was all right."
    • 4.4 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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