
Crystal Hotel & Savour
Photos of Crystal Hotel & Savour
Overview
Helen Hotel provides traditional accommodation in Cambridge and is within walking distance of Cambridge Railway Station. It is close to Homerton College, eateries and shops.
Guests of the hotel can make the most of the property's gardens. Facilities include free wireless internet and room service.
The individually-decorated rooms at Helen Hotel offer a private bathroom and all the necessities for an enjoyable stay. Hot drinks can be brewed with the provided tea and coffee supplies.
The hotel is less than a 40-minute drive from London Stansted Airport and Cambridge University Botanic Garden is a brief walk away. Guests can also easily visit attractions nearby, such as River Cam and University of Cambridge.
Amenities at Crystal Hotel & Savour
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Towels
- Fan
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Kettle
- Coffee machine
Services and conveniences
- Express check-out
- Room service
- Private check-in/check-out
- Key card access
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Accessibility and suitability
- No smoking
- Increased accessibility
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Storage available
Outdoor
- Garden
Laundry
- Iron and ironing board
Bedroom
- Socket near the bed
Health and safety
- Safe
Reviews of Crystal Hotel & Savour
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Crystal Hotel?
Some guests have mentioned that the beds were uncomfortable and the mattresses were not in good condition. However, others have found the rooms warm and sufficiently comfortable, with a super comfortable bed, two pillows, and a snuggly duvet.
Is parking available at Crystal Hotel?
Yes, Crystal Hotel offers free parking, which is great for guests who are driving to the hotel.
What can I expect from the food quality at Crystal Hotel?
Guests have praised the good breakfast and excellent service at Crystal Hotel. Additionally, the hotel provides a great value continental breakfast. However, some guests have mentioned that the hotel smells like food, and the towels stunk of cooking, which affected their perception of cleanliness.
How clean is Crystal Hotel?
While some guests found the room clean and tidy, with fresh linen and towels, others mentioned that the room was full of broken objects and very outdated furniture. Some guests also found stains on the curtains and bed sheets, and the towels were not soft.
What is the best time to visit Crystal Hotel?
The low season at Crystal Hotel is in January, while the high season is in November. It's important to consider these factors when planning your visit to Cambridge.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Decor
Several guests mentioned that some rooms had outdated decor and were in poor condition. Consider requesting a room with modern furnishings and updated decor for a more comfortable stay.
Check Room Heating
Some guests reported issues with heating in the rooms. It's advisable to check the room heating upon arrival to ensure a comfortable temperature during the stay.
Consider Noise Levels
Several guests noted that noise from neighboring rooms or outside could be disruptive. Guests sensitive to noise may want to consider requesting a quieter room or bringing earplugs for better sleep quality.
Verify Check-in and Parking Instructions
Some guests experienced challenges with finding parking and check-in procedures. It's recommended to verify check-in times and parking instructions in advance to avoid any inconvenience upon arrival.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the Cambridge University Botanic Garden and the University of Cambridge. Guests may want to explore these nearby attractions during their stay.
Confirm Breakfast Availability
Despite some positive comments about the breakfast, there were conflicting reports about its availability. Guests should confirm the availability of breakfast with the hotel to avoid any misunderstandings.
Address Room Cleanliness
A few guests mentioned cleanliness issues in the rooms. It's advisable to communicate any concerns about room cleanliness promptly to the hotel staff for resolution.
Consider Room Size and Comfort
Some guests found the rooms to be small and the beds uncomfortable. Guests seeking more spacious and comfortable accommodations may want to inquire about room options that better suit their preferences.
Inquire About Wi-Fi Reliability
Several guests reported issues with the Wi-Fi. It's recommended to inquire about the reliability of the Wi-Fi if internet access is essential during the stay.
Note Hygiene and Maintenance Concerns
A few guests raised concerns about hygiene and maintenance. It's advisable to communicate any issues promptly to the hotel staff for necessary actions.
Location
What's nearby
- Cambridge University Botanic Garden0.6 mi
- Addenbrooke's Hospital0.7 mi
- Anglia Ruskin University1.1 mi
- University of Cambridge1.1 mi
- Peterhouse College1.2 mi
- Corpus Christi College1.3 mi
- Cambridge Corn Exchange1.4 mi
- Cambridge City Centre1.4 mi
- King's College1.4 mi
- Gonville and Caius College1.5 mi
- Trinity College1.6 mi
- Cherry Hinton1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crystal Hotel & Savour
Low season | October |
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High season | June |
Average price (weeknight) | $101 |
Average price (weekend night) | $100 |
When to book a room at Crystal Hotel & Savour
KAYAK's top tips for your stay at Crystal Hotel & Savour
FAQs when booking at Crystal Hotel & Savour
Nearby hotels and places to stay
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See most recommended stays in CambridgeGood to know
Value for money | 7.7 |
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Distance to city center | 1.3 mi |
Nearest Airport | Cambridge |
Distance to airport | 2.0 mi |