British Airways, Finnair and American Airlines have waived their change and cancellation fees on flights to Cambridge. Confirm policies on booking site.
You cannot fly directly to Cambridge. KAYAK recommends you fly to London All airports (LON) (49.27 mi from Cambridge). From there you can rent a car or get a taxi.
The closest airport is Cambridge (CBG) (2.23 mi). Other nearby airports are London Stansted (STN) (22.55 mi), London Luton (LTN) (30.85 mi), London City (LCY) (48.42 mi) or London All airports (LON) (49.27 mi). KAYAK recommends you fly to London All airports.
The distance between London Southend Airport and downtown London is 36 miles.
All flights to London land at London Southend Airport. The airport code is SEN,and it can also be referred to as London Southend or Southend.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Cambridge.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cambridge is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Cambridge with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cambridge up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Pros: Amazing crew, fast boarding.
Cons: Uninspired food. I was served the same meals 30 years ago.
Pros: Amazing crew, fast boarding.
Cons: Uninspired food. I was served the same meals 30 years ago.
Pros: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.
Cons: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.
Pros: Professional crew
Cons: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.
Pros: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew
Pros: See previous note about lost bag.
Cons: See previous note about lost bag.
Pros: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Cons: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.
Pros: Crew was business only.
Cons: More engaged crew. The
Pros: Excellent and professional crew members
Cons: Nothing, the flight was smooth, most enjoyable
Cons: The food offering
Pros: The crew was amazing but delays upto 2 hrs
Cons: Nothing as not in control
Cons: I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket.
Cons: Missed connecting flight from Copenhagen to Geneva since flight from Newark left over an hour late.. They booked me on a flight to Zurich and then to Geneva. Had a connection to France booked separately that I had to move.
Cons: Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row.
Cons: Upon landing in EWR on United, per my reservation on this site my connection was on SAS to Copenhagen. Upon arrival in EWR, I received an email from this site saying my SAS flight "may be canceled". I immediately headed to the terminal where SAS was and went into the lounge to speak to an agent. The women I spoke to could not have been more rude. She told me my flight was canceled and that she did not have access to any details because that was United's responsibility. I told her that could not be the case because my flight was on SAS so if they canceled the flight, I would like to understand what my options are given that I had a tight window upon arrival into my final destination into Dubrovnik so I could not be too late in landing outside of my original reservation. She told me that I had to talk to United and did not even acknowledge why there was a cancellation or anything other than the SAS flight I was on was cancelled. She barely even helped me to understand where my luggage was which I was very concerned would be lost given the issue with the flight cancellation. As a result of all of this, it turns out I was put onto a United flight that now had MORE connections. I had to now go to Frankfurt to Vienna to Dubrovnik, all with really tight connections AND now I no longer was on the same flight as my friend who I was traveling with. SAS did not help with any of this or care to assist in ANY way. They told me it was out of their hands and I had to talk to United. AWFUL service when SAS had cancelled the flight! I had no choice but to take the re-routed flights. I ended up running to my gates and barely catching all of my connections which made for a very stressful travel experience to start my long awaited vacation. After paying the high cost I did for my flight, I am extremely frustrated with my experience as I ended up having more connections, tight connections, awful customer service and a really stressful trip. This is NOT would I would expect for how much I paid and out of the quality of an airline. I would like to receive some type of compensation for the extreme inconvenience of landing 3+ hours after my original arrival time, being broken up with my friend who I was traveling with, not being given any options for my travel, terrible customer service assistance, and no acknowledgement from SAS to help me in any way.
Cons: We arrived late in Copenhagen and I had 20 minutes to catch my connecting flight. Even though I was checked-in for the Copenhagen to Athens flight it left without me. I was then transferred through Prague to get to Athens and again missed my connecting flight through there. Now I am stuck in Prague looking for a flight to Athens and most likely will miss my next flight from Athens to Karpathos and will again be stuck in Athens because there are no flights out to Karpathos until 19 of May, 3days from now. I was physically in the Copenhagen airport and could have made that flight, I feel that since I was already checked in they should have waited for me and allowed me to board. Now I will Be missing work!
Pros: The crew was great and the food as well
Cons: Boarding chaotic and Newark airport is very inconvenient. No signs to terminal B and the sky train with the compartment system is not very functional. I am tall person and sitting in the middle of the middle row was very inconvenient wilh not enough leg space.
Pros: Easy boarding. Friendly staff
Pros: Really appreciated how helpful everyone was, from check-in at Newark to arrival. The entertainment system worked well, too. Aside from the two issues I describe below, SAS seems to be extremely efficient and well-run.
Cons: There was some mix-up - not sure where - but I did requested a vegetarian meal and it wasn't in the system. I'd also requested an aisle seat due to a hip issue and was told I'd have one - but when I went to check in, I'd been put in a center seat in a bulkhead. I was able to change but it was the last row of the plane. We the gate they were able to move me up at the last minute - but this all could've been much easier.
Cons: This has nothing directly with SAS, but since I experienced it during my flight there, they are responsible of it. I was waiting for the flight at the OSLO airport waiting for the flight to LONDON. I had ample time to work on my computer. In the big room by the gate there was only one spot where I found three electrical sockets hanging from a pillar or post. To my dismay none worked. My plug would fall off from each. To document, I took the pictures of the useless sockets... I complained to the lady at the boarding desk (she left before the SAS staff moved in), she did not even care... This experience frustrated me and turned an otherwise pleasant trip into a bitter one. Please install some working sockets in your waiting room! Flight SK 809 Confirmation: LN9M6O Departure: Oslo & other airports (OSL) Arrival: Heathrow (LHR) Time: Sat Dec 2 2017 3:05 pm CET - Sat Dec 2 2017 4:25 pm GMT Peace, Edip Yuksel +1 520 481 1919
Pros: This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience.
Cons: We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue.
Pros: On time, easy boarding
Cons: The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers
Pros: Pleasant crew
Cons: Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right.
Cons: They only offered tea and coffee for free as a drink and nothing anything more, and were not kind at explaining this.
Pros: Again, the flight was fine, and cabin crew was friendly
Cons: When I went to the SAS counter to print my boarding pass, the counter lady couldn't find my information. She left me at the counter and went inside to find out more info. Then when she came out, she started interrogating me forcefully, about why I got United involved with my check in for my first leg of the trip, because I am causing her to have all this extra work and etc. How dare she!!! First of all. I didn't want to involve United, the service counter at SAS was closed the entire time, and the flight on my first leg was operated by United, so i had no choice but to go to United. In fact I should be the one asking why I had to involve United in the first place. Where was SAS when I needed their help and guidance???? Why was their counter closed the entire time??? Such a poorly organized airline, I'll be wary to fly with SAS again.
Pros: This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all
Cons: There were no problems
Pros: Nice TV's. Good selection
Cons: Flight attendants were rude to English speakers.
Cons: Unable to select seat/baggage until 22 hours before flight because not booked through SAS. Thought bagged was checked in online and had to pay More than the cost of the flight. Flight was delayed due to mechanical problem. Cabin very warm throughout flight.
Cons: I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?
Pros: I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful.
Pros: I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you.
Cons: I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you.
Pros: Made it safely to destination
Cons: Series of unfortunate events: 1. No air vents in seats. Plane was very warm the entire flight. My husband and I spent 6+ hours sweating in our seats. 2. Dinner was not served until 9:30/10PM. By the time we received our food in the back, it was cold. 3. For guests who wanted to sleep during the red eye, the lights were not turned off until after dinner and cleanup, which meant only 2 or so hours of sleep in dark.
Pros: Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee.
Cons: Flight arrived on time.
Pros: The airline is very professional and the crew were very courteous.
Cons: During my layover, the airline did not post the gate for my flight to Athens until an hour before, which caused me to have to run across the terminal to another set of gates.
Pros: boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us.
Pros: I was able to sleep most of the flight.
Cons: Plane left Newark an hour late and I missed my connecting flight in Oslo. Once I did get on a flight from Oslo to Copenhagen, there was no room for my carry on luggage. The stewardess took it and said it would be put in cargo, but now they can't find it! Two bad experiences with SAS in a row. Don't want to use them again.
Pros: The food was very good surprisingly
Cons: Again the seats are too tight and they should not be allowed to recline
Pros: I felt valued. The plane was clean and in good condition. The flight crew and attendants were very professional and took good care of the passengers. It was a quiet and stress-free travel experience.
Cons: Can't think of a single thing.
Cons: 1) on the plane, they announced a choice of two meals and I enquired why did I get one without choice and they told me the second choice was an option only for 'economy plus' !! That was a rude situation....I felt cheated and then insulted . 2) CPH - Nice : The breakfast or the included orange drink gave me an upset stomach and bad case of Hemorroides. 3) I accepted a glass of tomatoe juice and when I asked for a coke with my lunch , the stewardess said I had only right to one drink and would have to pay the rest....really ? - wine used to be free and now a glass costs $4...really ?? 4) I arrived at CPH airport for my transfer .. the flight was yet not on the screen but no one gave any instruction and no officials of any kind were around to enquire....a cleaning crew finally directed me correctly. 5) the security line in New York to board was ridiculously long...someone shouted to take off our smelly shoes...really ?? 6) most were directed to the right with four snaking unending lines to one security check . From time to time others were directly directed ed to the left where there was no line and option of two security checks. Half way through my wait , most were directed to the left and all who were 'late', were let out first to their gate. The whole experience before, on the plane and after was not worth the money...least of all a pleasant one.
Pros: Even though I did not get the seat I paid extra for, it was a great flight.
Pros: The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours.
Pros: We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one).
Cons: You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone.
Pros: Did not use their services much but the stewards seemed nice.
Cons: Flight was delayed, no entertainment, not many food options for people with certain dietary requirements.
Pros: The thoughtfulness and competency of the personnel. I needed wheelchair assistance and found that every was very attentive to my needs and very competent, especially the ones assigned to get me from place to place. Even in Rome, where we had to deplane on the tarmac, I had a young woman and a young man to assist me and they helped me in every way possible.
Cons: I needed a gluten free meal and found it rather dry and unappetizing.
Pros: The food and movies were good.
Cons: Didn't have enough money to sit in a seat with leg room.
Pros: Passengers nice
Cons: Food options not everyone eats chicken
Cons: Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!
Pros: Easy embarkation, helpful staff.
Cons: Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant.
Pros: We were within a reasonable range of on time arriving, although we were delayed 30 minutes at the start due to fueling issues. Crew was average: no problems, no extraordinary acts of kindness. Great selection of movies to watch onboard.
Cons: Tight seats, lousy food, even for airplane food.
Pros: Flight was Ok
Cons: Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset.
Pros: I was informed by email the evening before my return flight back to London that the flight had been cancelled. I tried calling multiple SAS offices overnight, and finally reached someone the morning of my flight and was rebooked to a different flight, via Berlin. When I got to the airport the booking hadn't been updated, so I had to go through the entire process again with customer service. Because of the flight cancellation and the difficulties rebooking, I was not able to book my luggage so I was charged a penalty fee at the airport when I was finally checked in for the flight via Berlin, and paid much more for my bag than I should have.
Pros: Crew very good nice fligth too
Cons: Transfer time in Lisbon
Cons: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
Pros: Efficient check in and polite crew.
Cons: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
Pros: Everything !!!! No delayed seat was great food great multi média great
Cons: Boarding was a disaster that took an extra 30 min
Pros: New plane, clean, entertainment system was state of the art.
Cons: The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent.
Cons: Flight delayed but otherwise it was good! Maybe entertainment such as tv monitors or inflight entertainment upgrade.
Pros: The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”
Cons: They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!
Pros: Plane was clean & crew were kind
Pros: The staff, the linens, the fruit
Cons: Bigger bathroom, more padded seat with adjustable bolster
Pros: Everything was very good.
Cons: Paid thousands of dollars for this trip and my luggage is missing as tap Portugal convinently lost it.
Pros: Much better than I expected, will fly again with pleasure.
Pros: The business class seating was very comfortable and the flight attendants were super friendly and helpful. A good list of movies.
Cons: Shame that the lounge at the JFK airport was closed.
Pros: The fact that it was a direct flight.
Cons: First of all, I would like to start by saying that I flight with TAP very often. I guess you can check on your system. I had good experiences in the past and actually recommeded to friends/family. I hope this flight was an exception. A few things were not that good this time. 1) First of all, the online check-in wasn't working until a few hours before the flight, and I didn't even give me the option to choose my seat. Once in the plane, I noticed plenty of empty seats in several areas of the plane. I could have had a much better seat. Also, the fact that the price of the luggage in the ticket is not included is insane! They let you know right at the boarding area. Another 100 plus dollars in addition to the 1,6000 that I paid for the ticket. Incredible!! And they only gave us 15 dollars voucher!! 2) There was a 2 hours delay due to a storm in the south of the USA. Although I am fully understandable with the fact that this situation is out of hands for the TAP company, is it in their hands the care and wellbeing of their passengers. As previoulsy stated, I received a 15 dollars voucher to use becasue of the delay. At any airport, for any decent meal, you will pay a minimum of 25-30 dollars. All items are more expensive. While waiting in the gate to board, we were not offered with snacks, water, etc.. additionally, no announements or updates at all. 3) I had a very uncofortable situation with one of the filght attenders. Male, very tall, dark hair and dark skin. When distributing dinner, I found the way he approached me very disrespectul, ironic and dismissive. ZERO customer services and he is actually the face of TAP in these planes. Unaceptable. I have to look all the way up to him, he wouldn't make an effort to band a bit (of course, not completely) to at least try to hear what I was saying. He was requesting me to speak loud but he would not make a minimum effort to get close to me. His demeanor and attitude made me feel very upsted... abuse of power... to the pooint that I ended up not taking the meal. No manners at all. He should understand that after hours of waiting (check-in usual time plus the 2 hours delay) we were all very tired. Particularly at that timeof the day. Some of us where up for since earlyi in the moring and you could tell that most of the passengers were exhausted. The second we got into our seat, we all used our blankets and try to sleep. He was not empathetic or councious about that. I felt very uncomfortable. Both of the girls that were also in the back area of the plane, were also lacking manners and customer services. I don't know.. other times was much better.
Pros: You can charge your devices (only in one plains from London to Portugal)
Cons: Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again
Cons: I paid to select my seats which were 2 window and two aisle seats. I was assigned 2 aisle and 2 middle seats. I paid extra to acoid middle seats and I would like a refund.
Pros: First off I'd never heard of this airline but that was ok because we (group travel) were originally booked on another aiine I'd never heard if before either called Nirwegian. Well less than 24 hrs before we were scheduled to fly out, the exact same day, they cancel our flight! After a lot of phone calls and wait times we were booked onto TAP AIR PORTUGAL. Easy check in, my carry on was great, entertainment was on point, food was good (first European trip), crew was nice, plane was huge; just a good experience overall. I will definitely fly with them again.
Pros: Flight was only 15 minutes late
Cons: Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century.
Cons: Bags didn’t arrive
Cons: CRew was rude. Food was poor.checked baggage fees exhorbitant
Pros: Great experience
Cons: Crew was helpful. Flights were on time and overall experience was very good.
Pros: The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front
Cons: I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long
Pros: The crew was very nice, we boarded on time and landed a bit early which was nice. We recieved little snack packs that had a sandwich and a granola bar or fruit snacks and a juice.
Cons: The seats were not very comfortable to sleep on for 6 hours as they didn't recline back too much but that is to be expected in 2nd class seats.
Cons: Kayak needs to inform us passengers that the price doesn’t include checked in luggage. It’s a very unpleasant surprise to find out that one has to pay 180$ on top only to have luggage. That’s unacceptable
Pros: Cabinstaff were friendly and professional
Pros: Cancelled our flight, at 4am. Did not give a reasonX
Cons: Never made this flight
Cons: Flight was delayed by over 5 hours
Cons: Tha total absence of hard alcoholic beverages, no moderate cocktails
Cons: Need to pay extra for everything...bags, seats.Very bad practice for entire industry. Should pay $50 extra per flight and mandate that all bags, except hand luggage be checked in.
Cons: Seat comfort
Pros: Plane and comfort
Cons: Food and entertainment needs to be better. The transfer over to cologne from Portugal was a bit hectic due to customs and we just made it in time for our flight. Need a better system to verify the passports.
Pros: The crew
Cons: Seats and food
Cons: Their 11 hours flight converted to 2 days flight with long waiting time between the flights. They also lost my baggage and there was no organization process in the airport as well as they couldn't resolve any problems related to their flight.
Pros: Hot food
Cons: TAP says they're partners with Jet Blue until something goes awry. didn't work as a team to troubleshoot on how to get me to Rome on time or even on the same day. missed a day of my trip. didn't compensate, didn't troubleshoot until too late. didn't work to make it right as a team. wouldn't recmmend
Cons: Need bigger pillows!
Pros: Complimentary beverages and snacks. Understandable English from the crew about the flight information
Cons: Limited leg room.
Cons: childs crying, no sleep, but what can we do right?
Pros: I gave up fighting with you and TAP to recover this error that was made a moment after I booked thinking it was to Brussels. I will think twice before ever giving Kayak or tap my business and blog you both to Facebook.
Cons: The fact that it is impossible to speak to a human to correct this mistake
Pros: Servis was perfect, food was even better than with British airlines. I very like that Portugal crew were much more nice and hospitable than English crew.
Cons: any unlikes.
Pros: Very convenient
Cons: There is no food
Pros: Late night dinner provided and morning snack
Cons: The seats are really hard to sit on (no soft at all) and seem to be made for very short people, so not enough leg support. I was glad it wasn't a 9 hour flight.
Cons: NO Options for vegetarians. main curse and snacks were with meat.
Pros: My flight between Lisbon and New York was very comfortable. I've been flying mostly emirates lately, which is fantastic, so I didn't have high hopes but was pleasantly surprised! The food was good and the seats were very nice with plenty of leg room. I was also happy with the entertainment selection.
Cons: Nothing comes to mind.
Pros: Crew were great...
Cons: Food was very poor. Entertainment was awful
Pros: It's a direct flight.
Cons: Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy
Cons: Waited on aircraft for over one hour after boarding Flight attendants did not provide any updates or compensation for passengers sitting and waiting See tweets from other passengers on aircanada who experienced the same confusion, lack of updates, inattentive staff, pilot made very few updates and did not instruct flight attendants to do anything to make situation easier Delayed over an hour after we were told flight would be departing Offered pretzels Bathrooms were not cleaned after previous flight (garbages over flowing, stench, water everywhere) No air conditioning in flight Did not turn on wifi for the flight Will be filing a formal complaint and requesting a refund.
Pros: It arrived on time.
Cons: The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!
Cons: 70min delayed departure exhausted a three hour window I had to get through customs, get my luggage, and get on the London Underground to get to Liverpool Street Station for my connecting train. Means I’m out $40 Canadian for a ticket that went unused.
Pros: Nice comfortable flight, has good entertainment program. Uncomplicated easy boarding.
Cons: Food for 9 h wish to be better: dinner was cold (you could feel that chicken was warmed in microwave, but pasta was just taken from fridge), breakfast was pathetic. In last seats to many overhead compartments was secured for equipment or occupied by crew
Pros: The zone system seems to work well for boarding and the cabin crew on my flight to London were superb, helpful and polite to myself and others, despite a few impatient passengers.
Cons: Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW
Pros: Well located at LGA (NYC) with it own section of gate doors that is just Air Canada. Multiple flights leaving where EXTREMELY delayed, the staff put on their thinking caps, they started putting people on standby so most customers leave on an earlier flight! I was located in an extra room chair (free) due to this adjustment of delayed flights and was a great experience.
Cons: It’s the usual BS that you get at airports....TSA is always insane but honestly it was better than I thought l.
Pros: The flight was on time check in was simple and quick Staff on board friendly and professional Inflight movies fab Plenty of room on seats clean plane
Cons: Nothing all great
Pros: My passport wasn’t signed and I couldn’t locate my pen. The agent had a pen in front of him and refused to let me use it. He informed me that his pen is a personal item and that I need to learn a lesson that all travelors should have a pen handy. He proceeded to move me off he line and board additional passangers.
Cons: My passport wasn’t signed and I couldn’t locate my pen. The agent had a pen in front of him and refused to let me use it. He informed me that his pen is a personal item and that I need to learn a lesson that all travelors should have a pen handy. He proceeded to move me off he line and board additional passangers.
Cons: My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines
Pros: Service was excellent - staff was very attentive, pleasant and helpful and seemed like they truly enjoyed their job. We will definitely use them again when flying from Montreal
Pros: I appreciated having my seat changed and arriving to my destination safely.
Cons: The fact that there is NO bottled water on the flight and only "tap" water from a plastic jug. As a kosher consumer, I was unable to drink the water from a kosher perspective and I never drink tap water anyway! I found the staff to be less than friendly until the flight was over. Our flight was cancelled and we had a longer wait for the next flight. I missed an evening appointment due to this cancellation. I never understand why the back of the plane doesn't board first, other than first class.
Cons: I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes
Pros: Will use again
Cons: Airline food has always been poor no matter which airline you travel. Be more liberal with the drinks trolley.
Pros: Ease of service and efficiency.
Cons: few movies
Pros: Excellent value for Economy flight
Pros: Staff all friendly and helpful, both at desk and in plane. Seats were pretty comfortable with sufficient leg room (I am tall), but if you are a wide person (or next to one) it would have been pretty cramped. Neither of my flights (to Newfoundland) were full so we all had a bit of extra space. Food was adequate but could be improved with fruit instead of dessert.
Cons: Our flight was delayed from Cleveland and so was the plane going to London . We made it to the gate 15 minutes before boarding was complete . When we get to the gate they told us our seat is gone , someone else got it and we are booked to tomorrows flight and put in a hotel. Me and other 10 people was kicked off because they over soled the flight . Very frustrating and disappointing !!!!!!! Luckily the lady at costumer service was really helpful and put me and an other girl on a flight to Dublin the same night.
Pros: As a professional musician, flying with my viola is one of the most nerve wracking experiences, as if it is forced to be checked due to insufficient room for overhead baggage, it could be completely destroyed. As stated in Air Canada's online policy, passengers traveling with musical instruments that fit as carry on baggage are allowed to change to earlier boarding zones. After approaching a staff member with my viola, I wasn't simply assigned an earlier zone, but rather I was allowed to board first. On this principle alone I will be flying Air Canada again. Thank you!!!
Pros: The plane took off and landed on time.
Cons: The food was terrible and the staff were in there own world and not particularly polite. Hand luggage was not managed so the bins were rammed. Some people had 3 pieces of large hand luggage. Food was the worse I have had on any flight. I would rather pay and have something edible. On 2 of my 3 flights the staff were so wrapped up in there own life's, they did not manage to finish the safety checks before taking there seat. Overall a poor experience.
Cons: Flights all evening were cancelled. I was just going for a weekend and they couldn't reschedule me until the following evening. I couldn't go on the trip because of these problems. I was in the airport for hours with two young children and they did not do much to help me reschedule quickly.
Cons: Because the first flight was delayed I did not end of completing this leg of the trip with Air Canada but instead rode British Airways.
Cons: Terrible experience. I bought 2 tickets for my parents from New York to Shanghai a month ago. But on the day of flight, Air Canada refused their boarding, stating that they did not have Canada visas, the fight would transfer in Montreal which needs Canada visa. I had never heard about it and it was never mentioned when I booking the tickets. I called the first customer service who was rude and not helpful. Finally, I found out that my parents had to transfer to Toronto, which does not need a visa. But in order to make the change, I had to pay Air Canada extra $1180, which were more expensive than the tickets self. At that time, I had no other choice. I am really upset. I want to warm all Chinese who don't have green card or Canada visa that do not buy tickets from Air Canada. Their customer service told me that they did not have the obligation to list this kind of information on their website. So if you choose Air Canada, you lose your money and deal with all the hassles by yourself. I will never use Air Canada in my whole life again.
Cons: My flight from NYC to Montreal was delayed 4 hours due to a storm that had passed earlier in the day. That was understandable, however we then sat on the tarmac at the gate for an additional hour because Air Canada's entire computer system suddenly crashed. We finally got to the runway and in the middle of takeoff the pilot slammed on the brakes and aborted the takeoff because he did not reach high enough speed. It was very scary. I was supposed to land in Montreal at 10:20 pm but arrived there at 2:30 am the next morning.
Pros: Everything. The plane was immaculate, the seats were comfortable, the food was delicious, the flight crew was friendly and professional. Air Canada's abillity to transit passengers from the US to international destinations is truly remarkable and must be best in class. I went from an inbound flight from Houston, through Immigration and to the gate for my flight to London in under 15 minutes!
Pros: I like the seats which were only 2 instead of 3 seats.
Cons: - Felt like I was bothering the air stewardess when I asked for anything - Flight was delayed by 50 minutes. - Food was extremely bland and below par.
Cons: Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed.
Pros: The customer service reps were pleasant.
Cons: Our flight got delayed 7+ hours but we only found out one to two hours at a time. Our return flight was flat out canceled and so we were only able get a flight 4 hours after the original. They did nothing to compensate the passengers at all, claiming it was not their fault; it was due to construction. Construction which has been underway for several weeks and they were well aware. If you know there is going to be construction at the airport perhaps adjust your flight schedule accordingly and don't sell as many flights as when there is no construction?
Pros: Terrible experience with delays and cancellations and waiting times for customs. I felt like it was groundhog day. Had to leave the airport back through a massive line in customs after my flight was ultimately cancelled. They are doing work on the runways, weather, whatever. Seems some flights could leave especially those that were not Canadian airlines. This has happened on more than one occasion and the airline handles it very poorly with little communication. Will not fly AC again if I have the choice
Pros: Friendly efficient staff
Cons: The plane was a bit dated so the seats were smaller the Luthansa
Cons: Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional.
Pros: Staff were friendly
Cons: Seats were narrow and sitting in aisle seat you were constantly hit every time cabin crew took trolley up / down aisle. Woke up by cabin crew banging into me.
Pros: Im not impressed with air canada. Every time I fly with them there is ALWAYS a delay. I understand that they cant help weather. But when your flight gets delayed over an hour due to their own computer system failing on the way to newyork and to not be compinsated at all its not acceptable. Even on my way home from newyork we were supose to board at 7:55pm and ended up boarding at 9:40pm. they decided to pick and choose people to be boarded on the earlier flight that was right before mine. Not at all fair. I used my whole 30 minutes free wifi (that cuts in and out constantly)before we found out about the delay then I was left with nothing. Not cool when you cant contact anyone. Also REALLY ANNOYING. and the staff are rude if you ask them anything. Then on the plane i wasted 5 bucks trying to buy wifi since you guys dont even have it on your planes for free like delta does. Even then you pay for the worst wifi on the planet where your messages take a half hour to go through and over my whole hour and 10 minute flight i had 3 messages because of your horrible gogo wifi. Waste of money. Overall this whole air canada experience made me want to rip my hair out and stressed me out to the point that I dont want to fly again. I will more then likely not fly with you guys if it can be avoided
Pros: No issues on the flight to our destination.
Cons: Our return flight was delayed due to maintenance issues and then cancelled after 2 hours of waiting. We got re-scheduled for a flight due to leave 5 hours from when the flight was cancelled. We stood in line to get on an earlier flight (there were 3 earlier flights) and got wait listed on one. Thankfully, we got on that flight however, we were in the airport for 8 hours from 8am to 4pm for a 1 1/2 hr flight. Our original flight was supposed to leave around 10am. No flight re-imbursement was issued to us, and we only received lunch vouchers after we asked for them.
Pros: Boarding was efficient, crew were attentive, food was excellent, the "pod" was comfortable and I did not use the entertainment
Cons: Would have liked more info as to how to work the gizmos - had to ask how to recline my seat and never did get to grips with the entertainment. The Fast Pass specificaly said it was for disembarkation at London and so I did not realise I could have used it to get through security for ongoing flight
Cons: waiting a long time for some one to take us down stairs in the wheelchair to go to wash room ,and to collect our suit cases, and there was no wheelchair at the Plane exit door we have walk half way before we get one part way again, that when we wait very long she have left me and walk down stair, until a nice lady came and take me and let me went to the washroom and get our suit cases and take us to our passenger pickup. Every thing else was good. Thank God for a safe flight to and from I love to fly with AIR CANADA CHARLES GRAY
Pros: People that helped us were personable
Cons: The flight was delayed 40 and then 50 minutes. No announcements were made, the screen just changed. I'm glad I went up to ask about my connecting flight to Athens; if I had waited and got on the flight, I would have missed my connection. The people at the AirCanada desk were nice, and were able to find us other seats. However, we were promised seats on the 7:30 flight, but instead were put on the 5:45 flight. We asked for the AirCanada person to call back and change our flight, but she said we would have time (at this point, 1 hour and 20 minutes before the flight left), even though I showed her that there was a lot of traffic between LGA and JFK and we probably would not make it. We had to leave LGA, find our bags and wait in a long taxi line to sit in traffic in a cab we had to pay for our of pocket, and could not make the 5:45 flight. I then had to call AirCanada and wait for 15 minutes for the lady to switch us to the 7:30 flight. In all, we also lost 2 full hours in Athens.
Pros: The pilot kept us informed as to what the delay was.
Cons: That there was a delay of over an hour. The seats were not comfortable due to lack of space. Could not move around at all and the service cart barely fit in the aisle. Very uncomfortable ergonomic seating.
Pros: Aircraft was very comfortable and up to date
Cons: Both dinner and breakfast were so bad as to be a joke. Tasteless chicken on pasta with a miserable little salad for dinner. Breakfast far worse, the 'continental breakfast' being a slice of banana loaf or something similar in plastic film and a pathetically small yoghurt. Crew didn't even serve pour row coffee or tea, totally overlooked us. My next flight was with SAA to Johannesburg - infinitely better food and attitude. Not that I expect this eeview to make any imnpression on Air Canada. THey are beyond help and frankly I don't care as I won't fly with them again.
Pros: Flight was delayed several hours with no compensation given
Pros: Comfortable, well maintained aircraft. Good entertainment. Friendly crew. Boarding process was well conceived. They separated seating zones into different queues, and turned back people who attempted to board out of order.
Cons: Breakfast was underwhelming for an international flight. Dinner was just average. The crew seemed to have trouble responding to things like...people using restrooms late during the descent, passengers making themselves a little too "at home" and thereby disturbing their neighbors, and repeated chimes due to an errant elbow on a call button...the little things. They are things you don't notice when a crew is highly attentive, as you find on Cathay Pacific, Lufthansa, or Air New Zealand. The crew were friendly, but not quite in charge.
Cons: Terribly slow security lines. Terribly slow custom lines with no one asking:"Does anyone have a flight they need to make soon?" to the line to get those folks rushed through. Left 20 minutes late due to 14 people stuck in those lines. Airplane sat 1 hour and 15 minutes on tarmac at Laguardia waiting for a gate. We were behind other planes waiting for a gate too. Once out of plane, tough time getting up to the terminal as the terminal was so crowded. Will avoid Air Canada and Laguardia like the plague.
Cons: I booked a flight for 8pm on Friday 7/29. Night of 7/28, I found out my plans changed and wanted to try and find an earlier flight. I called the help line and waited on hold for 1hour and 45min. The man I spoke with was able to move my flight to 12:50p for $200 change flight fee and $207 ticket difference. I arrive at the airport for this flight only to learn that the man last night moved my flight to the next day, Saturday 7/30. After over an hour of waiting and pleading, the check in attendant was able to get me back on my original flight and return the monies I paid for the seat change. However I had to wait at the airport for 8 hours until my flight, after wasting 2 hours on the phone and another hour at the check-in desk... 11hours total. THEN, they cancelled my 1:30pm return flight and could only get me on an 8pm flight, so another 8 hrs of waiting around. Customer service was terrible throughout. Will never fly this airline again
Pros: Food is good
Cons: Late again, in the last 4 flights over the last 5-6 weeks I was on time once. Two of the last 3 flights you lost my luggage and both times I was told I would have it late in the day or early evening. 3 weeks ago I received it 36 hours later and yesterday I got it the next morning. 3 weeks ago the overhead lights did not work in almost the entire plan. Yesterday, my movie kept cutting out and the guy next to me and a few others too. I got so frustrated that I shut it off.
Cons: My daughter got destroyed by a cup of coffee a passenger behind her was holding when turbulence struck quiet bad,neither he or the airline apologizes for either.
Pros: Good movie selection.
Cons: 3-4-3 economy seating in a 777 that was originally designed for 3-3-3 (2-5-2) makes for really cramped seating. This is in keeping with industry trends, but is regrettable. No brandy/cognac for alcohol selections.
Cons: I called and confirmed a special meal 40 hours in advance. They said they had no request form me and gave me fruit,
Pros: Video was good, seats were good.
Cons: Man doing the check-in in Madrid (site 909) was very rude and unhelpful.
Pros: The tablet selection was very variety.
Cons: The announcement was hard to hear the volume was loud but something not quiet understandable
Cons: Flight was on time and plane clean and in good shape. Crew was very friendly.
Cons: When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.
Pros: All the way unti dinner everything went fine. Once dinner started all good things up to now everything went down the drain. The crew were rude, unprofessional and disgusting. Everything else was excellent. Arlindo Fernandez
Pros: Unfortunately there is not one positive thing I can say
Cons: The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah
Cons: This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices
Cons: No tv for an 8 hour, overnight flight.
Pros: I loved the selection of movies and games. I was surprised to get two meals, both dinner and breakfast; the food was good and appreciated.
Cons: Boarding was a little confusing, but I was happy to get on the plane and have space for my Carry-on
Pros: People and new plane
Cons: We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled.
Cons: After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation.
Pros: Low Fare
Cons: No IFE in Coach
Pros: It is comfortable flight . The problem of air Europa they do not have special arrangements for Halal Muslim food . The sandwich was made with pork .
Cons: The problem of air Europa they do not have special arrangements for Halal Muslim food . The sandwich was made with pork
Pros: Flight crew was accommodating. Moved us to an empty row so our infant child could stretch out and sleep.
Cons: Have to pay to secure seats in advance. No access to a bassinet even though we were traveling with an infant
Pros: I'm a big guy, 6ft 4in, over 300lbs and I had an exceedingly comfortable 6 hour flight. Staff was friendly and just the right amount of interactive.
Pros: Will never fly this airline again
Cons: No complaints besides the seat cushions are so old they are hard as rocks now. No more padding in them.
Pros: Food was good. Crew was friendly but not attentive at all.
Cons: Left late; 40 minutes. The Airbus A340 business class seats from JFK to MAD have a serious design flaw. Three people had their cell phones or iPads slip down the side of the seats, requiring the seats to be disassembled in flight, and getting down on the floor to reach in and get it....if you have small enough hands. Boeing aircraft are far better quality. Noisy aircraft, again, not Boeing quality.
Cons: I am a skyteam member and have platinum status with delta and prior to leaving for my trip I had contacted air europa with my skymiles number and was told baggage was included. Upon arrival to airport my status was ignored and I was refused when asked to speak with a manager. I ended up having to pay 60 euros in baggage fees and then was not allowed to board as sky priority despite showing the airline my status.
Pros: In my opinion this to me was the best customer service experience ever on an aircraft. Crew was polite and attentive. Offered food and drinks which most airlines don't do anymore. A+!!
Cons: Leg room was a bit tight for a 6hr flight
Pros: The airplane was clean, and the staff were correct and professional.
Cons: The seating is very tight. I also didn't appreciate the ongoing videos on the main screens, many of which were distracting in a negative way. Boarding was also a bit chaotic. Rather than call us to the plane by rows, we were asked to form two lines, right at the moment of boarding, and the passengers all had to scramble together and jostle our way through.
Cons: Still haven't received been over 2 days.
Pros: Food was ok.
Cons: Very tight space on longer flight
Pros: The crew was very pleasant.
Cons: Did not like sharing a screen with the entire plane. Wish there was individual screens behind the seats.
Pros: The prive was ok
Cons: Late, disorganized boarding, group pf adolesccentes traveling behind me were very rowdy and on an early morning flight they have to be asked by the flight personnel to be respectful to the other passengers
Cons: Gave conflicting answers and slow status updates when the flight was rescheduled the next day, handled communication of rescheduled connections very poorly. No one, either at the gate or back in Spain, seemed to know what was going on. Will never fly with Air Europa again.
Cons: Website not working. I had to call and was sent a PDF boarding pass without a barcode. I ended queuing at the checkin counters again.
Pros: Almost nothing
Cons: No entertainment per Seat, Small seats and the crew was terrible and not polite
Pros: I was upgraded to business class which was very spacious and comfortable. The chair fully reclined and I was given a pillow and duvet. Details like a travel bag with socks and a toothbrush were a pleasant surprise. I was thrilled that I could charge my devices all at the same time due to ample outlets.
Cons: The food was just okay (only one option) and I had to ring the attendant to ask for water. There was no beverage service on a 7 hour flight and that seemed odd to me.
Pros: Was delayed getting into a gate once we arrived but other than that, overall a good flight.
Cons: People were boarded by standing in a line instead of zones. We stood in line for a good 30 minutes. Also, while standing in line, a gate representative decided to take the back half of the line and move them to the priority line to "expedite the boarding process". As one of the last people in the original line seeing everyone behind me board before me, I was annoyed. This was poor form.
Cons: No outlets!
Pros: The flight was great, had seen some negative reviews. But for me nothing negative to say about air Europa, wonderful seat, great flight crew, everything was on time. Just and overall great experience.
Pros: The movies were good.
Cons: The breakfast was horrible. Just bread and yogurt while firat class got sausages. The flight to madrid was 3 hours late that those with kayovers were scared of missing flights. Inefficient and unprofessional.
Cons: My flight was changed twice after I purchased it and it was delay over two hours. When it finally was time to"board" we found ourselves getting into a packed bus where we needed to stand to get to the actual plain. They never anouced it as such, elder people that night were struggling without previous notice. Very unprofessional and insensitive airline. Never again.
Pros: flight on time
Pros: The staff was friendly, but that´s about all.
Cons: NO way to fly overseas. I am a 5´0 ft petite woman and I barely had enough room to in my seat, let alone trying to sleep. The window seat was in economy so I did not expect much but I did not expect to have the person in front me in my lap when they put their chair back. The movie player also did not work: sound going in andout, turning off, pausing- it was irritating.
Cons: Airlines provides no customer support. Do not take it. You have been warned. If you need any changes or any cancellations the policies are extremely unfair. Complete garbage.
Pros: The flight was delayed for five hours.
Cons: The waiting.
Pros: I got there
Cons: Be prepared to take a bus to the airplane. No perks of any sort.
Cons: The flight was supposed to leave at 10:05pm. It was inexplicably delayed to 10:35- not a big deal BUT we didn't take off until a little before midnight. We sat on the Tarmac with the bright lights on in the cabin for over an hour (I asked if they could dim or turn off the lights and was given a surrly look by the flight attendant). Boarding was a mess with little method but they did allow families with children on early. Exhausted, with toddler in tow, I was excited for the plane to get going to turn the lights off but no, first there was dinner service. Really? At 1am? Finally, lights out at 1:45 and we could sleep only to be awoken 2 hours before landing with breakfast service. And they weren't even quiet about it. There were no individual tvs in coach and the wifi doesn't allow any streaming (plus it's $50 for the flight) Can't wait for the 6 hour flight back
Pros: Plane made it across the ocean.
Cons: Crowd like cattle at boarding. Seats poorly designed so you can't eat without spilling down your shirt. (Coach, natch.) My (and many) entertainment stations didn't work at all. Pilot didn't say a word the whole time altho lots of turbulence. English announcements fast and incomprehensible. Food really pretty wretched. All this in comparison to other transatlantic carriers at this point is frankly poor. (I do this 4 or 5 times a year. for years.)
Pros: Food portions were generous.
Cons: Possibly the most uncomfortable chairs ever. Entertainment was also outdated.
Cons: The seats didn't have their own screen.
Pros: It was quick
Cons: Porly maintained interiors and tight seats
Pros: Super friendly and accommodating.
Cons: No problems
Cons: the flight kept getting delayed. There was NO AIr Europa represtentatives at the airport. Telephoning them was not helpful. They either hung up on me or kept saying to call back later. Flight ended up being cancelled. Shuttle busses to hotel, which was a a full hour away took us hours to get to. Arrived at hotel at 5 am! Return was said to be at 10am but wasn't until noon for what they told us would be a 3 pm flight. Ongoing lies. Flight didnt leave until 10:30 pm and then there was a 45 min delay on the plane. Plus lots of waiting in lines all day. It was horrible. Missed a full 24hrs in madrid. Hope to get some money back as compensation.
Pros: Went to Barcalona for a wedding, Air Europa was the best price by far. We didn't get delayed once and our checked luggage made the transfer in Madrid.
Pros: We arrived safely.
Cons: Very limited space.
Airlines flying to Cambridge have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Cambridge
Masks required on board, masks provided on flights to Cambridge
Social distancing seating
Middle seats unavailable to book on flights to Cambridge
Testing for antibodies, testing for symptoms for flights to Cambridge
Waiving of change fees. Search flexible flights to Cambridge