Overview

The Charles Hotel

One Bennett Street, Cambridge, MA 02138, United States
+1 617 864 1200

$341+

Rates
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Overall guest ratings

8.7/10 Excellent
Based on 1,002 reviews
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Review highlights

  • 9.6
  • 7.8
  • 7.1
  • 3.6

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    With a stay at The Charles Hotel, you'll be centrally located in Cambridge, minutes from American Repertory Theater and Harvard Square. This 4-star hotel is close to Boston University and Fenway Park.

    Rooms

    Make yourself at home in one of the 295 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Rec, Spa, Premium Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an indoor pool. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in Cambridge? This hotel has 18000 square feet (1672 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Storage available
    • Express check out
    • Coffee shop
    • Night club
    • Safe
    • Free Internet
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,002 reviews
    • 9.6 "Terrific location."
    • 7.8 "Good service."
    • 7.1 "Nice rooms."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Internet is average."
    • 3.6 "Value below average."

    Overall Rating

    8.8 Excellent
    Based on 380 reviews
    • 9.4 "Terrific location."
    • 8.3 "Food is delicious."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.6 "High comfort."
      8.1 "81% said the beds were comfortable."
    • 7.4 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.6 "Vibe was decent."
    • 6.3 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.2 "Breakfast is mediocre."
    • 3.5 "Value below average."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 320 reviews
    • 9.6 "Terrific location."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.4 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      7.4 "74% said rooms were clean."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 3.1 "Terrible value."

    Overall Rating

    8.3 Excellent
    Based on 70 reviews
    • 9.7 "Terrific location."
    • 7.9 "Tasty food."
    • 7.8 "Good service."
    • 7.2 "High comfort."
    • 7.1 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.8 "Rooms are ok."

    Overall Rating

    8.8 Excellent
    Based on 230 reviews
    • 9.7 "Terrific location."
    • 8.1 "Food is delicious."
    • 7.9 "High comfort."
      8.3 "83% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 7.4 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.3 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.2 "Internet is average."
    • 3.5 "Value below average."
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    Hotel type
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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