Overview

The Charles Hotel
Top Business Hotel

One Bennett Street, Cambridge, MA 02138, United States
+1 617 864 1200

$237+

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Rates

Overall guest ratings

8.7/10 Excellent
Based on 929 reviews
See all reviews

Review highlights

  • 9.5
  • 8.1
  • 7.9
  • 3.9

Good to know

  • Comfortable beds
  • Spacious rooms
  • Friendly service

Nearby

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    About

    A stay at The Charles Hotel places you in the heart of Cambridge, walking distance from Harvard Square and Harvard University. This 4-star hotel is close to Boston University and Fenway Park.

    Rooms

    Make yourself at home in one of the 295 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an indoor pool. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in Cambridge? This hotel has 18000 square feet (1672 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Sauna
    • Storage available
    • Express check out
    • Coffee shop
    • Night club
    • Safe
    • Free Internet
    • Parking (surcharge)
    • Steam room
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 929 reviews
    • 9.5 "Terrific location."
    • 8.1 "Comfort level is high."
    • 7.9 "Good service."
    • 7.3 "Nice rooms."
    • 6.3 "Breakfast is mediocre."
    • 3.9 "Pool is below average."
    • 3.7 "Value below average."
    View all review categories

    Overall Rating

    8.8 Excellent
    Based on 343 reviews
    • 9.3 "Terrific location."
    • 8.2 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 7.7 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.7 "77% said rooms were clean."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.0 "Tasty food."
    • 6.1 "Breakfast is mediocre."
    • 4.2 "Pool is below average."
    • 4.0 "Value below average."
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    Overall Rating

    8.8 Excellent
    Based on 297 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.7 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      7.4 "74% said rooms were clean."
    • 7.6 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.6 "86% thought it was clean."
    • 5.9 "Breakfast is mediocre."
    • 3.3 "Value below average."

    Overall Rating

    8.5 Excellent
    Based on 55 reviews
    • 9.6 "Terrific location."
    • 7.9 "Good service."
    • 7.6 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 7.2 "Nice rooms."
      7.4 "74% said rooms were clean."
    • 6.9 "Food is average."

    Overall Rating

    8.8 Excellent
    Based on 232 reviews
    • 9.5 "Terrific location."
    • 8.4 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 7.7 "Good service."
      7.0 "70% said the reception staff was great."
    • 7.1 "Nice rooms."
      8.4 "84% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 6.8 "Food is average."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 3.4 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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