Cambridge Car Rentals

Cons: I was punished by picking up the rental late. I was ended up with triple charges. Budget said the reservation was made through a 3rd party, while Kayak had no customer service agent I could speak to.

Cons: My only problem was that I found it hard to find the rental counter - there weren't signs outside for Budget so I was confused. Luckily the door person at the hotel was able to point me in the correct direction!

Cons: Because I did not get a car in Delaware, I never returned one in Cambridge.

Cons: Economy is economy.

Cons: The guy in the parking garage who greeted us when we were turning the car back in was so rude and obnoxious!

Cons: Fairly pricey

Cons: Car snelled like smoke - I am sensitive to this smell and know immediately when someone has smoked in a car

Cons: Car smelled like cigarettes

Cons: Waited 2.5 hours to pick up a car they didn't have. Total mismanagement issue overbooking cars and leaving customers waiting.

Cons: The car was clean but the smell of cleaning solution/ air freshener was really strong and gave me a headache. I had to have the windows open all day and all night to air it out. The next day, the smell was still evident and I had to wash the clothes I wore because the it seeped into my clothing. I wish they would have emailed me a copy of my receipt.

Cons: Drop off was fairly unorganized. There were several cars being dropped off and it was not clear where to go. When I went to return the paperwork, there were a ton of people waiting to pick up cars and it wasn't clear if we had to wait to process our forms too. After about 20 minutes of waiting, the lady at the desk told us we could leave the paperwork, which could have saved the time waiting in line.

Cons: Too expensive. So were others. Must be popular area, but still would like to push cost down.

Cons: I had asked for a "compact" car rental, and when I arrived at 7:15am was told that Avis had only one car available to rent at that moment - and it was a dodge minivan. It was massive. Though the employee at the desk gave me the same rental rate despite the different vehicle, it ultimately cost me more than a compact car would have because of the severe difference in gas mileage. I was extremely disappointed with this service and will not be using this location again.

Cons: Service wasn't great. It was fine, and quick, but not great customer service.

Cons: I almost got charged $114 for a &69 rental because I was about to pick it up 30 minutes early, nobody was going to point this out to me until I showed my Kayak email and the counter clerk told me I was picking the car up 30 minutes early! I think $55 for 30 minutes is a bit steep, don't you?

Cons: Pick up and drop off were both very slow and poorly coordinated. Drop off took about 20 minutes longer than it should have, and the customer service agents were rude and unhelpful even though they caused a significant inconvenience (I was on my way to the airport).

Cons: They did not have the car I rented (Luxury) and instead gave me different category one

Cons: Staff at this location were very slow and unorganized. No one answered the phone.

Cons: The car seats on the inside were dirty.

Cons: no cruise control

Cons: some problems finding the right child seat

Cons: building/office was old and run down--seemed dirty.

Cons: The only problem was when I tried to reduce the length of the reservation by one day, it became 50% more expensive. I later learnt that it was because I booked it via Kayak for the weekly rate. I wish I was informed of this to avoid the confusion and better plan my vacation.

Cons: Car was given to me with a screw in the tire and when notified the office they would not help us out. We were placed in a dangerous situation as they would not pick up the car for us, instead made us drive on a highway to swap out the car. This was completely unacceptable and unsafe. The motto is supposed to be "we will pick you up" which clearly is not true. Then when I tried to drop off the car, the lot was full and nobody answered the phone for hours.

Cons: Car was pretty dirty, the interior had not been cleaned in quite some time. The inside of windshield was a safety hazard it was so cloudy.

Cons: kind of a hard place to find, but I guess thats Boston.