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The staff, restaurant staff and other hotel crew were friendly, helpful and expedient. Wifi and amenities were fine. Restaurant food was pretty good. Service was excellent. The rug was sticky in spots, the chairs in the room were unsanitary and the seats had stains that appeared to be body fluid stains. The bathroom while cramped was clean enough.
Room was big Clean facilities. Good hot breakfast. Staff was great. Wall paper was peeling. A little outdated but still a good place to stay.
Very friendly and helpful staff. We booked the king spa suite - no king bed or spa. Bed was a twin and the pull out couch was broken. Room was next to the elevator which made noises all night. Not a good value for your money.
Well located in the town center, large room with view of the river. Clean and well maintained. Internet is very slow, especially in the evening. Really need to upgrade. Bedding is old. $12-$15 breakfast tries to be fancy, but is not. Staff are attentive, but seem a bit bored. They will need to invest to compete with the new Hampton Inn up the street.
Clean! Location is convenient for Clarkson. Parking by the rooms.
It was a clean and cozy room. The bed was soft and comfy. The shower had good water pressure. The staff was pleasant, friendly, and helpful. Really thin walls. The mini fridge is a little bit noisy, sometimes. Coffee wasn't that great.
Proximity to suny Potsdam Booked double room with two double beds got smaller room with one bed.
Courtesy of staff and cleanliness Large group of children hanging in eating area
We were travelling with our U12 girls hockey team and have always hated our options in Potsdam to stay over. We discovered this new Hampton In , and could not have been happier with our experience. Everything was top notch- and the staff were amazing throughout our stay. Welcome to Potsdam Hampton Inn!! There was not a hot tub on site for us moms!
All was good until we were greeted by some beetle-like insects in our bathroom.
My stay was near perfection. Pleasant staff, clean room, super comfortable, lovely breakfast, wifi worked great which I find rare in hotels if you don't pay for the upgraded wifi. I hate to say anything negative, but I was hoping for a hot tub for a little relax time.
The owner was very nice and helpful, the room had new features, comfortable bed, bathroom was new, including shower, flatscreen TV enough drawer and space to hang clothes, and a fridge. The light continental breakfast and fresh muffins, fruit, juice oatmeal and coffee and tea, All in all a great value for the money and a good choice for a two or three night stay.
Things We Enjoyed - Breakfast was amazing (3 courses of proper Taiwanese food) - The Taiwanese ambiance was soothing and friendly - Place was very quiet and comfortable - Owners were very personable - Total freedom to come and go at any time Things that were not perfect - Parking was tough but manageable (Driveway parking) - Room was a bit on the small size (cozy is a good word for it)