Pros (+) Breakfast was excellent, the staff were helpful, and the room was cleaned very well.
Cons (-) The room across from mine was being worked on and the workers were extremely loud.
4 stars
Cape Town Hollow Boutique Hotel
88 Queen Victoria Street, 8001 Cape Town, Western Cape, South Africa
Cape Town, South Africa
See location+27 214 231 260Photos of Cape Town Hollow Boutique Hotel
Overview
Hotel with free local shuttle, steps from South African Museum and Planetarium This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a business center, and a meeting room. Cape Town Hollow Boutique Hotel offers 56 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cape Town hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool. Children under 6 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Cape Town Hollow Boutique Hotel
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Wine glasses
- Electric kettle
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Slippers
- Interconnected room(s) available
- Sofa
- Landmark view
- Telephone
- Carpeted
- Mountain view
- City view
- Pool view
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Spa
- Outdoor pool
- Sauna
- Pool towels
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Things to do
- Bicycle rental
Reviews of Cape Town Hollow Boutique Hotel
8.5
Very good
1044 verified ratings
Wonderful
507
Very good
247
Good
152
Okay
60
Fair
41
Mediocre
15
Poor
22
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location and cleanliness, highlighting the central position and well-maintained rooms. However, there were significant concerns regarding service, with multiple reviews mentioning issues such as unresponsive staff and lack of communication. Overall, while many enjoyed their stay, improvements in service and amenities would enhance the experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.5 out of 10
2 reviews
All reviews
Pros (+) Stephanie - the check-in / front desk staff was very helpful in offering advice on activities to do, how to do it cheaply and the best means of getting around Cape Town. The rest of staff were also very helpful and friendly. The free breakfast was excellent quality and tasty. Location: close to the yellow bus stop on the hop on hop off tour which made it easy to get around Cape Town.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit?
You can explore nearby attractions such as Bo Kaap Museum, Greenmarket Square, and District Six Museum, all within 0.5 mi of the hotel. Additionally, the iconic Victoria & Alfred Waterfront is just 1.5 mi away.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its comfortable and clean beds, ensuring a good night's sleep and a pleasant stay.
Is parking available at the hotel?
While some guests have expressed concerns about the parking situation, the hotel offers safe parking nearby at a small rate, ensuring convenience for guests with vehicles.
What can I expect from the breakfast at the hotel?
Guests have consistently enjoyed the excellent breakfast at the hotel, with a good selection of tasty options to start the day off right.
How is the cleanliness and customer service at the hotel?
The hotel has been praised for its cleanliness and the friendly, helpful staff who go out of their way to ensure a pleasant and comfortable stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
June is mentioned as the low season, which could be a great time to visit for those looking to avoid crowds and potentially lower rates.
Explore Nearby Attractions
The hotel is conveniently located near several attractions such as Bo Kaap Museum, Greenmarket Square, and District Six Museum, making it an ideal base for sightseeing.
Be Mindful of Room Selection
Some guests noted that rooms facing the street could be noisy, especially during stormy weather. Consider requesting a room away from the street for a quieter stay.
Check for Breakfast Options
While some guests praised the breakfast, others found the options limited. It may be worth inquiring about the breakfast selection to ensure it meets your preferences.
Inquire About Parking
Several guests mentioned issues with the parking situation. If traveling by car, it's advisable to inquire about the parking arrangements and any potential challenges in advance.
Take Advantage of Free Shuttle Service
The hotel offers a free shuttle service, which could be a convenient option for exploring the nearby areas without the hassle of parking.
Consider Room Amenities
Some guests experienced issues with the air conditioning and safe in the room. It might be helpful to check the functionality of these amenities upon arrival.
Plan for High Season
November is highlighted as the high season, so if visiting during this time, it's advisable to book activities and accommodations in advance to secure preferred options.
Engage with Helpful Staff
Numerous guests praised the friendly and helpful staff, particularly mentioning a staff member named Toby. Engaging with the staff for local recommendations and assistance is recommended for a pleasant stay.
Location
88 Queen Victoria Street, 8001 Cape Town, Western Cape
What's nearby
- Parliament of South Africa0.3 mi
- Long Street0.4 mi
- City Bowl0.6 mi
- Signal Hill1 mi
- Cape Town International Convention Centre1.1 mi
- Victoria & Alfred Waterfront1.5 mi
- Cape Town Stadium1.7 mi
- Table Mountain2.4 mi
- Clifton2.5 mi
- Table Bay2.7 mi
- University of Cape Town3.4 mi
- Canal Walk6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Cape Town Hollow Boutique Hotel
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | $188 |
Average price (weekend night) | $129 |
When to book a room at Cape Town Hollow Boutique Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Cape Town Intl |
Distance to airport | 11.2 mi |
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