Pestana Caracas

The high season is in April, offering a great time to enjoy the excellent view from the rooftop pool and the hotel's location next to the subway.

The hotel offers feather pillows and hypoallergenic pillows, ensuring a comfortable and allergy-friendly sleeping experience.

Yes, the hotel provides free parking and valet parking for the convenience of guests.

Guests can enjoy packed lunches, special diet menus, and a rooftop restaurant with excellent views, providing a diverse and high-quality dining experience.

The hotel ensures daily housekeeping, disinfected guest accommodations, and follows all safety protocols directed by local authorities, offering a clean and safe environment. The friendly staff provides good customer service, although there is room for improvement in some areas.

Several guests praised the excellent views from the rooftop pool and restaurant, so consider booking a room with a view to make the most of this feature.

The hotel's proximity to various attractions like East Park, Plaza Altamira, and Millenium Mall makes it convenient for guests to explore the area. Take advantage of the nearby subway station for easy access to other parts of the city.

Guests appreciated the rooftop pool, but some mentioned that the water was dirty. It's advisable to check the pool's condition before planning a swim.

Some guests experienced issues with the hotel's internet, so if reliable Wi-Fi is essential for your stay, it's recommended to inquire about the internet quality upon check-in.

While some guests praised the breakfast, others found the options limited and the cost relatively high. Consider exploring nearby dining options for breakfast if the hotel's offerings do not meet your expectations.

Feedback on the front desk service varied, with some guests expressing dissatisfaction. It may be beneficial to manage expectations regarding customer service and seek assistance from other staff members if needed.

A guest mentioned that the gym equipment was old. If access to a well-equipped gym is important to you, it's advisable to inquire about the condition of the gym facilities before planning a workout.

Some guests highlighted the need for improvement in the bathroom facilities. If this is a priority for your stay, it's recommended to inquire about the condition of the bathrooms in the available rooms.

The hotel has implemented various health and safety measures, including the availability of face masks, hand sanitizer, and physical distancing protocols. Guests can expect a focus on cleanliness and safety during their stay.

The hotel offers evening entertainment, providing guests with an opportunity to unwind and enjoy their evenings on-site. Consider taking advantage of this amenity for a relaxing experience during your stay.