Pros (+) Location and neighborhood were excellent. One block of Subway Station and Supermarket. Have a 24 hour pharmacy as CVS one block too. Fast foods as Subway, Wendys, Burger King and very ncie restaurants are in walking distance. Excellent !!!
4 stars
Pestana Caracas
Photos of Pestana Caracas
Overview
Hotel in Caracas with bars and a steam room Along with an outdoor pool, this hotel has a restaurant and 3 bars/lounges. WiFi in public areas is free. Additionally, a steam room, spa services, and a garden are onsite. Hotel Pestana Caracas Premium offers 191 accommodations with irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a steam room.
Latest deals for Pestana Caracas
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Pestana Caracas
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Mountain view
- City view
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Rooftop pool
- Pool bar
- Heated pool
- Outdoor pool
- Sauna
- Plunge pool
- Pool towels
- Pool with a view
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Things to do
- Evening entertainment
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Pestana Caracas
7.5
Good
127 verified ratings
Wonderful
47
Very good
22
Good
17
Okay
13
Fair
7
Mediocre
0
Poor
21
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with easy access to nearby amenities and beautiful views. However, many reviews highlighted issues with cleanliness and service, including long wait times and inadequate room maintenance. Overall, while the location is a strong point, the hotel needs to address its service and cleanliness to meet guest expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
26 reviews
9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in April, offering a great time to enjoy the excellent view from the rooftop pool and the hotel's location next to the subway.
How is the quality of the beds at Pestana Caracas?
The hotel offers feather pillows and hypoallergenic pillows, ensuring a comfortable and allergy-friendly sleeping experience.
Is parking available at Pestana Caracas?
Yes, the hotel provides free parking and valet parking for the convenience of guests.
What can guests expect from the hotel's food quality?
Guests can enjoy packed lunches, special diet menus, and a rooftop restaurant with excellent views, providing a diverse and high-quality dining experience.
How is the cleanliness and customer service at Pestana Caracas?
The hotel ensures daily housekeeping, disinfected guest accommodations, and follows all safety protocols directed by local authorities, offering a clean and safe environment. The friendly staff provides good customer service, although there is room for improvement in some areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests praised the excellent views from the rooftop pool and restaurant, so consider booking a room with a view to make the most of this feature.
Explore Nearby Attractions
The hotel's proximity to various attractions like East Park, Plaza Altamira, and Millenium Mall makes it convenient for guests to explore the area. Take advantage of the nearby subway station for easy access to other parts of the city.
Consider the Rooftop Pool
Guests appreciated the rooftop pool, but some mentioned that the water was dirty. It's advisable to check the pool's condition before planning a swim.
Check for Internet Connectivity
Some guests experienced issues with the hotel's internet, so if reliable Wi-Fi is essential for your stay, it's recommended to inquire about the internet quality upon check-in.
Be Mindful of Breakfast Options
While some guests praised the breakfast, others found the options limited and the cost relatively high. Consider exploring nearby dining options for breakfast if the hotel's offerings do not meet your expectations.
Assess Customer Service
Feedback on the front desk service varied, with some guests expressing dissatisfaction. It may be beneficial to manage expectations regarding customer service and seek assistance from other staff members if needed.
Verify Gym Equipment
A guest mentioned that the gym equipment was old. If access to a well-equipped gym is important to you, it's advisable to inquire about the condition of the gym facilities before planning a workout.
Consider Bathroom Quality
Some guests highlighted the need for improvement in the bathroom facilities. If this is a priority for your stay, it's recommended to inquire about the condition of the bathrooms in the available rooms.
Plan for Safety Measures
The hotel has implemented various health and safety measures, including the availability of face masks, hand sanitizer, and physical distancing protocols. Guests can expect a focus on cleanliness and safety during their stay.
Enjoy the Evening Entertainment
The hotel offers evening entertainment, providing guests with an opportunity to unwind and enjoy their evenings on-site. Consider taking advantage of this amenity for a relaxing experience during your stay.
Location
1a Avenida Urb. Santa Eduvigis, Caracas
What's nearby
- East Park330 yd
- Millenium Mall0.6 mi
- Los Chorros Park1.3 mi
- Caracas Stock Exchange1.5 mi
- Centro Comercial Lider1.6 mi
- La Chiquinquira Church2.5 mi
- Teleferico Warairarepano3.2 mi
- Jardin Botanico de Caracas3.4 mi
- Park Caobos3.6 mi
- Museum of Natural Sciences3.8 mi
- Teatro Teresa Carreno3.9 mi
- Quinta de Anauco4.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pestana Caracas
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | October | $159 | $162 |
Cheapest month to stay with an average 4% drop in price. | Most expensive month to stay with an average 1% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Pestana Caracas
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.1 | 4.7 mi | Caracas Simon Bolivar | 12.7 mi |
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