Guest reviews
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Overall Rating
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8.5 "Good value."10.0 "100% thought it was a
great value ." -
8.0 "Location is great."9.9 "
Great parking , according to 99%." 10.0 "100% thoughtparking was inexpensive ." 9.2 "92%liked the proximity to shopping ." -
7.7 "Good service."9.6 "96% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." -
6.6 "Average comfort."5.5 "Only 55% thought the
air conditioning was adequate ." 5.8 "58% thought thebathroom was big enough ." -
5.2 "Rooms are ok."5.5 "Only 55% thought the
air conditioning was adequate ." 5.8 "58% thought thebathroom was big enough ." 5.0 "50% thought theminibar was ok ." -
4.8 "Breakfast is below average."0.0 "100% said the
breakfast was too expensive ." -
4.4 "Not very clean."4.3 "57% said
rooms were dirty ." 3.2 "68% said thebathroom was dirty ." 4.5 "Dirty pool , said 55%." 2.7 "Unclean dining area , according to 73%." -
3.9 "Vibe wasn't good."2.4 "76%
criticized the unstylish hotel ." 4.7 "53%criticized the plain hotel ." 2.0 "80%didn't like the unstylish hotel ." 4.4 "For 56%, thelobby entrance was sub-standard ." -
3.9 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
3.8 "Disappointing food."2.9 "For 71%, the
dining experience was not enjoyable ." 2.7 "Unclean dining area , according to 73%." 3.3 "67%did not enjoy the desserts ."
Overall Rating
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8.6 "Good value."
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8.1 "Great service."9.6 "96% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
8.1 "Location is great."9.9 "
Great parking , according to 99%." 10.0 "100% thoughtparking was inexpensive ." 9.3 "93%liked the proximity to shopping ." -
6.5 "Average comfort."5.6 "Only 56% thought the
air conditioning was adequate ." 6.2 "62% thought thebathroom was big enough ." -
5.2 "Rooms are ok."5.6 "Only 56% thought the
air conditioning was adequate ." 6.2 "62% thought thebathroom was big enough ." -
4.6 "Breakfast is below average."0.0 "100% said the
breakfast was too expensive ." -
4.5 "Not very clean."4.2 "58% said
rooms were dirty ." 3.0 "70% said thebathroom was dirty ." 2.5 "Unclean dining area , according to 75%." 4.8 "Dirty pool , said 52%." -
4.0 "Vibe wasn't good."2.6 "74%
criticized the unstylish hotel ." 4.2 "58%criticized the plain hotel ." 2.0 "80%didn't like the unstylish hotel ." -
3.8 "Internet is poor."3.5 "65% said the
wifi quality was bad ." -
3.5 "Disappointing food."2.8 "For 72%, the
dining experience was not enjoyable ." 2.5 "Unclean dining area , according to 75%."
Overall Rating
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8.4 "Good value."
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8.0 "Location is great."9.7 "
Great parking , according to 97%." 10.0 "100% thoughtparking was inexpensive ." 9.3 "93%liked the proximity to shopping ." -
7.6 "Good service."8.0 "80% said the
reception staff was great ." 9.6 "96% found thestaff to be very friendly ." 9.1 "91% thought theservice was very professional ." -
6.6 "Average comfort."5.2 "Only 52% thought the
air conditioning was adequate ." -
5.1 "Rooms are ok."5.2 "Only 52% thought the
air conditioning was adequate ." -
5.0 "Breakfast is mediocre."
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4.8 "Pool is below average."4.3 "
Dirty pool , said 57%." -
4.0 "Not very clean."3.9 "61% said
rooms were dirty ." 3.2 "68% said thebathroom was dirty ." 4.3 "Dirty pool , said 57%." -
4.0 "Disappointing food."
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3.9 "Internet is poor."3.6 "64% said the
wifi quality was bad ."
Overall Rating
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8.4 "Good value."
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7.8 "Good location."9.9 "
Great parking , according to 99%." -
7.5 "Good service."9.4 "94% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." -
6.5 "Average comfort."
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5.3 "Rooms are ok."
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4.9 "Breakfast is below average."
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4.6 "Not very clean."4.5 "55% said
rooms were dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Easy walk into town. Small shops close by. Near to several nice restaurants. Quiet Hotel. Objects missing from the room such as coffee maker, cups, spoons. Although this was quickly rectified by the receptionist. The shower leaked and the toilet seat was extremely loose and wobbly. No balcony.
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7.0review from
Excellent, practical location with secure parking on the edge of the city, good value TV reception good be improved
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3.7review from
Not very much most things
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8.0review from
Our primary reason for our visit was to visit the Cité which we thoroughly enjoyed. We are a British couple who now live in the Charente Maritime and were accompanied with another Brit who has lived in Canada for the past 30 years. It was her first visit to France! The suite was comfortable and very clean....the only thing we missed was a toaster, we managed using the frying pan with no fat in it. It worked well. Our 4th traveller was sick and unable to travel from Canada.
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6.0review from
Very convinient for our needs No
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6.0review from
The pool No breakfast on Sunday could be a bit boring for people when there is no cafe nearby, although there are cooking/coffee making facilities in the room.
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6.4review from
The Hotel stated that it was a stones throw from the city walls, this must have been by catapult, as it was a 25 minute walk to the old City.
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8.0review from
Staff were very friendly and helpful
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4.8review from
Friendly staff Check out time was too early at 10.00 and it was not as close to the town of Carcasonne as the advert said
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8.0review from
Our primary reason for our visit was to visit the Cité which we thoroughly enjoyed. We are a British couple who now live in the Charente Maritime and were accompanied with another Brit who has lived in Canada for the past 30 years. It was her first visit to France! The suite was comfortable and very clean....the only thing we missed was a toaster, we managed using the frying pan with no fat in it. It worked well. Our 4th traveller was sick and unable to travel from Canada.
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8.0review from
Staff were very friendly and helpful
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6.0review from
Easy walk into town. Small shops close by. Near to several nice restaurants. Quiet Hotel. Objects missing from the room such as coffee maker, cups, spoons. Although this was quickly rectified by the receptionist. The shower leaked and the toilet seat was extremely loose and wobbly. No balcony.
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3.7review from
Not very much most things
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6.0review from
Very convinient for our needs No
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6.0review from
The pool No breakfast on Sunday could be a bit boring for people when there is no cafe nearby, although there are cooking/coffee making facilities in the room.
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6.4review from
The Hotel stated that it was a stones throw from the city walls, this must have been by catapult, as it was a 25 minute walk to the old City.
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4.8review from
Friendly staff Check out time was too early at 10.00 and it was not as close to the town of Carcasonne as the advert said
