Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.4 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
8.7 "Great service."9.7 "97% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 10.0 "Management was excellent , said 100%." -
7.4 "Good bar."
-
7.0 "Good amenities."9.8 "98% found the
grounds to be nice ." 9.5 "95%loved the terrace ." -
6.8 "Breakfast is mediocre."
-
4.6 "Rooms are not good."1.3 "87% said
rooms were small ." 2.4 "76%complained about the bathroom ." 2.6 "74% thought they werepoorly maintained ." 0.4 "96%criticized the small bathroom ." 2.1 "79% foundproblems with the furniture ." 2.9 "71% weredisappointed with the minibar ." 2.3 "For 77%, therooms looked old ." 3.4 "Air conditioning was criticized by 66%." 2.1 "79% hadproblems with the shower ." 3.6 "64%didn't like the balcony ." -
3.3 "Internet is poor."2.5 "75% said the
wifi quality was bad ." -
3.0 "Quite uncomfortable."1.3 "87% said
rooms were small ." 0.4 "96%criticized the small bathroom ." 3.4 "Air conditioning was criticized by 66%." -
2.9 "Terrible value."1.4 "86% said the
breakfast was too expensive ." 0.0 "100% saidbeverages were too expensive ."
Overall Rating
-
9.2 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
8.6 "Great service."9.6 "96% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
7.9 "Good bar."
-
6.8 "Average amenities."6.1 "61% thought the
building was acceptable ." 5.5 "55% said thearchitecture was not spectacular ." -
6.5 "Breakfast is mediocre."
-
4.3 "Rooms are not good."1.3 "87% said
rooms were small ." 2.2 "78%complained about the bathroom ." 2.5 "75% thought they werepoorly maintained ." 0.5 "95%criticized the small bathroom ." 2.0 "80% foundproblems with the furniture ." 2.2 "For 78%, therooms looked old ." 2.8 "72% weredisappointed with the minibar ." 3.5 "Air conditioning was criticized by 65%." 1.8 "82% hadproblems with the shower ." -
3.0 "Quite uncomfortable."1.3 "87% said
rooms were small ." 0.5 "95%criticized the small bathroom ." 3.5 "Air conditioning was criticized by 65%." -
2.6 "Disappointing internet connection."1.9 "81% said the
wifi quality was bad ." -
2.5 "Terrible value."1.2 "88% said the
breakfast was too expensive ."
Overall Rating
-
9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.3 "Great service."9.7 "97% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
7.5 "Good bar."
-
7.1 "Good amenities."9.7 "97% found the
grounds to be nice ." 9.6 "96%loved the terrace ." -
6.6 "Breakfast is mediocre."
-
5.1 "Rooms are ok."5.4 "
Beds were acceptable for 54%." -
3.2 "Quite uncomfortable."1.6 "84% said
rooms were small ." 0.4 "96%criticized the small bathroom ." -
2.7 "Terrible value."1.3 "87% said the
breakfast was too expensive ."
Overall Rating
-
9.3 "Terrific location."
-
8.6 "Great service."
-
6.8 "Average amenities."6.1 "61% thought the
building was acceptable ." -
6.7 "Breakfast is mediocre."
-
6.4 "Vibe was decent."
-
4.7 "Rooms are not good."
-
3.4 "Not very comfortable."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.0review from
I thought the hotel had a nice view of the castle and staff were friendly. I was disappointed we weren't notified about the pool/jacuzzi facility being closed prior to our stay. Also I was unable to access the wireless system which was supposed to be available around the hotel. The member of staff did not know what the network name was and I was unable to detect any wireless from my room.
-
6.0review from
good location comfortable hotel beware of the barking dog in the next door neighbour's yard - its bark is incessant at night
-
7.0review from
I liked its proximity to the Cite - the old walled castle - and the deck outside the room which, alas, I didn't have an opportunity to use. I found the bathroom very constricted in space - anyone bulkier than me might have difficulty moving around in it. But it is, after all, only 2 stars.
-
7.7review from
staff where quick to react to the fact we had a baby and immediatly chnaged our room to give us more sace for our travel cot, without being asked! They also were very accomodating of our need to use the microwave to sterilise our bottles. I wasn't bowled over by the modern look of the refurbished hall. I'd recommend the traditional rooms better.
-
6.3review from
The excellent, helpful and kind staff in Reception who did everything they could to help us when our Ryanair flight home was cancelled We would have liked to have tea and coffee making facilities in our bedroom, as we have come to expect when paying this kind of price at home and abroad
-
5.2review from
Great location, clean rooms. The room we booked was too small.
-
7.6review from
The view from the breakfast room was unbelievable. Looking out on the old Cite walls and towers..Nice clean facilities and great parking accomodations. Very helpful and friendly staff. PS:Thank you Rick Steves!!
-
6.6review from
The location was perfect and lived upto the on line details of the hotel. It would have been good to have had a restaurant at the hotel. Thought the room was a little small and access to a terrace out side the room would have made it better
-
6.0review from
Friendly staff, location, swimming pool, breakfast Rooms are small
-
6.4review from
Superb location near main entrance to citadel. Value for money Rooms too small
-
7.0review from
I thought the hotel had a nice view of the castle and staff were friendly. I was disappointed we weren't notified about the pool/jacuzzi facility being closed prior to our stay. Also I was unable to access the wireless system which was supposed to be available around the hotel. The member of staff did not know what the network name was and I was unable to detect any wireless from my room.
-
7.0review from
I liked its proximity to the Cite - the old walled castle - and the deck outside the room which, alas, I didn't have an opportunity to use. I found the bathroom very constricted in space - anyone bulkier than me might have difficulty moving around in it. But it is, after all, only 2 stars.
-
7.7review from
staff where quick to react to the fact we had a baby and immediatly chnaged our room to give us more sace for our travel cot, without being asked! They also were very accomodating of our need to use the microwave to sterilise our bottles. I wasn't bowled over by the modern look of the refurbished hall. I'd recommend the traditional rooms better.
-
7.6review from
The view from the breakfast room was unbelievable. Looking out on the old Cite walls and towers..Nice clean facilities and great parking accomodations. Very helpful and friendly staff. PS:Thank you Rick Steves!!
-
6.6review from
The location was perfect and lived upto the on line details of the hotel. It would have been good to have had a restaurant at the hotel. Thought the room was a little small and access to a terrace out side the room would have made it better
-
6.0review from
good location comfortable hotel beware of the barking dog in the next door neighbour's yard - its bark is incessant at night
-
6.3review from
The excellent, helpful and kind staff in Reception who did everything they could to help us when our Ryanair flight home was cancelled We would have liked to have tea and coffee making facilities in our bedroom, as we have come to expect when paying this kind of price at home and abroad
-
5.2review from
Great location, clean rooms. The room we booked was too small.
-
6.0review from
Friendly staff, location, swimming pool, breakfast Rooms are small
-
6.4review from
Superb location near main entrance to citadel. Value for money Rooms too small
