Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Location is great."7.3 "
Great parking , according to 73%." -
7.4 "Good service."8.3 "83% found the
staff to be very friendly ." -
5.7 "Average comfort."5.3 "
Beds were acceptable for 53%." 6.4 "Only 64% saidrooms were big enough ." -
5.0 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." 6.0 "60% thought thecleanliness of the hotel was average ." -
4.8 "Rooms are not good."2.3 "77%
complained about the bathroom ." 1.3 "87% thought they werepoorly maintained ." 1.7 "83% foundproblems with the furniture ." 2.2 "For 78%, therooms looked old ." 2.5 "75% said thebathroom was dirty ." -
4.4 "Pool is below average."3.3 "
Dirty pool , said 67%." -
3.3 "Disappointing food."2.3 "77%
did not enjoy the desserts ." -
2.8 "Terrible amenities."2.8 "72% thought the
building wasn't nice ." -
2.6 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ."
Overall Rating
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8.8 "Location is great."
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7.6 "Good service."8.4 "84% found the
staff to be very friendly ." -
6.5 "Average comfort."6.0 "
Beds were acceptable for 60%." 6.9 "Only 69% saidrooms were big enough ." -
5.4 "Rooms are ok."6.0 "
Beds were acceptable for 60%." 5.0 "Only 50% saidrooms were clean enough ." 6.9 "Only 69% saidrooms were big enough ." -
5.1 "Average cleanliness."5.0 "Only 50% said
rooms were clean enough ." -
2.2 "Awful breakfast."
Overall Rating
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9.1 "Terrific location."
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7.1 "Good service."7.8 "78% found the
staff to be very friendly ." -
5.4 "Average comfort."6.5 "Only 65% said
rooms were big enough ." -
4.8 "Not very clean."
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4.6 "Rooms are not good."2.3 "77%
complained about the bathroom ." 5.0 "Beds were acceptable for 50%." 1.8 "82% foundproblems with the furniture ." 1.1 "89% thought they werepoorly maintained ." -
4.5 "Pool is below average."
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3.1 "Food is inedible."
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2.8 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ."
Overall Rating
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7.4 "Good service."
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5.0 "Rooms are ok."
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2.7 "Awful breakfast."
Recent reviews
- All reviews
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- Negative
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5.1review from
They have a very friendly staff. The beds where to stiff, not enough bedding, the a/c- heater didn't work to my satisfaction. The shower head was way to low and I had to crouch down for the water to hit my head!
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5.0review from
It had a fridge and microwave and was within 30 minutes of Carlsbad caverns. I think the sheets were cleaned, but that's about it. It seems like everything else in town is double the price, but you would think that for paying over a $100 / night, things would be cleaner. The breakfast is a joke. Coffee, Cheap OJ and Cereal. There are empty beer bottles all around the property. It seems like there is only 1 person there and he is level of effort is minimal, and it shows.
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6.0review from
the price and it is close to the caverns. New big screen tv and cable. Walmart close by and several places to eat. There was mold on the ceiling in the bathroom. The maid came knocking at the door at 6 am. The man that runs the front desk is rude over the phone but polite in person. Adult only because there were many guests smoking and drinking on the balcony at night. Pillows were flat and we had to go buy a new one from a near by walmart.
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7.3review from
location the staff and the breakfast
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5.3review from
The bed was not very comfortable
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5.1review from
They have a very friendly staff. The beds where to stiff, not enough bedding, the a/c- heater didn't work to my satisfaction. The shower head was way to low and I had to crouch down for the water to hit my head!
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5.0review from
It had a fridge and microwave and was within 30 minutes of Carlsbad caverns. I think the sheets were cleaned, but that's about it. It seems like everything else in town is double the price, but you would think that for paying over a $100 / night, things would be cleaner. The breakfast is a joke. Coffee, Cheap OJ and Cereal. There are empty beer bottles all around the property. It seems like there is only 1 person there and he is level of effort is minimal, and it shows.
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6.0review from
the price and it is close to the caverns. New big screen tv and cable. Walmart close by and several places to eat. There was mold on the ceiling in the bathroom. The maid came knocking at the door at 6 am. The man that runs the front desk is rude over the phone but polite in person. Adult only because there were many guests smoking and drinking on the balcony at night. Pillows were flat and we had to go buy a new one from a near by walmart.
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5.3review from
The bed was not very comfortable