Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Terrific location."
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6.7 "Service is ok."
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6.0 "Pool is mediocre."
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5.8 "Average comfort."
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4.0 "Rooms are not good."
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3.4 "Not very clean."
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3.3 "Internet is poor."
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2.8 "Awful breakfast."
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2.7 "Food is inedible."
Overall Rating
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9.1 "Terrific location."
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6.8 "Service is ok."5.5 "55% said the
reception staff was ok ." -
6.5 "Average comfort."6.1 "
Beds were acceptable for 61%." 6.5 "For only 65%, thenoise level was all right ." 6.9 "Only 69% saidrooms were big enough ." -
4.3 "Rooms are not good."3.4 "66% said
rooms were dirty ." 2.3 "77%complained about the bathroom ." 0.0 "100% thought they werepoorly maintained ." 1.4 "86% wereunsatisfied with the kitchenette ." 0.4 "96% foundproblems with the furniture ." 1.1 "For 89%, therooms looked old ." 0.9 "91% said thebathroom was dirty ." -
3.3 "Not very clean."3.4 "66% said
rooms were dirty ." 0.9 "91% said thebathroom was dirty ." -
2.7 "Terrible amenities."
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2.6 "Awful breakfast."
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1.1 "Horrible vibe."1.3 "87%
criticized the unstylish hotel ."
Overall Rating
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9.3 "Terrific location."
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6.7 "Service is ok."
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6.1 "Pool is mediocre."
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5.5 "Average comfort."5.2 "
Beds were acceptable for 52%." 6.7 "Only 67% saidrooms were big enough ." -
3.7 "Rooms are not good."2.1 "79%
complained about the bathroom ." 3.3 "67% saidrooms were dirty ." 1.7 "83% wereunsatisfied with the kitchenette ." 0.0 "100% thought they werepoorly maintained ." 1.1 "89% said thebathroom was dirty ." 0.6 "94% foundproblems with the furniture ." 1.7 "For 83%, therooms looked old ." -
3.3 "Not very clean."3.3 "67% said
rooms were dirty ." 1.1 "89% said thebathroom was dirty ." -
3.0 "Awful breakfast."
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2.6 "Food is inedible."
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2.5 "Terrible amenities."1.9 "81% thought the
building wasn't nice ."
Overall Rating
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7.0 "Good service."7.9 "79% found the
staff to be very friendly ." -
5.8 "Average comfort."
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4.2 "Rooms are not good."
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3.0 "Awful breakfast."
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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5.1review from
They have a very friendly staff. The beds where to stiff, not enough bedding, the a/c- heater didn't work to my satisfaction. The shower head was way to low and I had to crouch down for the water to hit my head!
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5.0review from
It had a fridge and microwave and was within 30 minutes of Carlsbad caverns. I think the sheets were cleaned, but that's about it. It seems like everything else in town is double the price, but you would think that for paying over a $100 / night, things would be cleaner. The breakfast is a joke. Coffee, Cheap OJ and Cereal. There are empty beer bottles all around the property. It seems like there is only 1 person there and he is level of effort is minimal, and it shows.
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6.0review from
the price and it is close to the caverns. New big screen tv and cable. Walmart close by and several places to eat. There was mold on the ceiling in the bathroom. The maid came knocking at the door at 6 am. The man that runs the front desk is rude over the phone but polite in person. Adult only because there were many guests smoking and drinking on the balcony at night. Pillows were flat and we had to go buy a new one from a near by walmart.
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7.3review from
location the staff and the breakfast
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5.3review from
The bed was not very comfortable
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5.1review from
They have a very friendly staff. The beds where to stiff, not enough bedding, the a/c- heater didn't work to my satisfaction. The shower head was way to low and I had to crouch down for the water to hit my head!
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5.0review from
It had a fridge and microwave and was within 30 minutes of Carlsbad caverns. I think the sheets were cleaned, but that's about it. It seems like everything else in town is double the price, but you would think that for paying over a $100 / night, things would be cleaner. The breakfast is a joke. Coffee, Cheap OJ and Cereal. There are empty beer bottles all around the property. It seems like there is only 1 person there and he is level of effort is minimal, and it shows.
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6.0review from
the price and it is close to the caverns. New big screen tv and cable. Walmart close by and several places to eat. There was mold on the ceiling in the bathroom. The maid came knocking at the door at 6 am. The man that runs the front desk is rude over the phone but polite in person. Adult only because there were many guests smoking and drinking on the balcony at night. Pillows were flat and we had to go buy a new one from a near by walmart.
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5.3review from
The bed was not very comfortable