Overview

Great Western Inn & Suites

3804 National Park Highway, Carlsbad, NM 88220, United States
+1 575 887 5535

$79+

Overall guest ratings

6.6/10 Good
Based on 375 reviews

Review highlights

  • 9.4
  • 7.1
  • 4.8
  • 4.5

Good to know

  • Friendly service

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Free Wi-Fi
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    Reviews

    Guest reviews of Great Western Inn & Suites

    Overall Rating

    6.6 Good
    Based on 375 reviews
    • 9.4 "Terrific location."
      9.2 "Great parking, according to 92%."
    • 7.1 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.1 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.8 "62% were unsatisfied with the kitchenette."
      0.8 "For 92%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      0.9 "91% said the bathroom was dirty."
    • 4.5 "Pool is below average."
      3.3 "Dirty pool, said 67%."
    • 4.5 "Disappointing food."
      4.3 "57% did not enjoy the desserts."
    • 4.0 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
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    Overall Rating

    7.1 Good
    Based on 138 reviews
    • 9.2 "Terrific location."
    • 7.5 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.9 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.6 "Only 56% said rooms were clean enough."
    • 4.3 "Pool is below average."
    • 1.4 "Awful breakfast."
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    Overall Rating

    6.5 Good
    Based on 225 reviews
    • 9.5 "Terrific location."
    • 6.6 "Service is ok."
    • 5.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
    • 4.3 "Disappointing food."
    • 4.3 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 4.2 "Pool is below average."
    • 1.7 "Awful breakfast."
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    Overall Rating

    5.7 Okay
    Based on 11 reviews
    • 7.2 "Good service."
    • 5.0 "Rooms are ok."
    • 1.8 "Awful breakfast."
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    carlsbad
    light in the toilet
    rude staff breakfast
    continental breakfast
    dead mouse
    dust on the furniture
    hair dryer
    reputable hotel
    cold and tasteless
    pool and hot
    hot tub
    advertised an indoor
    dirty room
    strong cleaning
    screen tv
    pillow big
    room beds hard
    king-size bed was very comfortable
    extra pillow

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