Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.2 "Excellent pool."
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9.2 "Terrific location."10.0 "
Great parking , according to 100%." 9.5 "City centre within easy reach , said 95%." -
8.2 "Very nice wellness & sports facilities."7.5 "75%
loved the sauna ." -
8.2 "Great service."8.8 "88% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 10.0 "100% found therestaurant service to be one of the best ." -
7.4 "Good breakfast."
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6.9 "Rooms are ok."5.0 "For only 50%, the
bathroom was ok ." 5.9 "Only 59% thought thefurniture was functional ." 5.3 "For 53%,maintenance was acceptable ." 5.6 "56% thought thebathroom was big enough ." -
5.0 "Internet is average."
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3.8 "Value below average."
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3.3 "Bar is not good."
Overall Rating
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9.3 "Excellent pool."
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9.3 "Terrific location."10.0 "
Great parking , according to 100%." 9.4 "City centre within easy reach , said 94%." -
8.6 "Vibe was good."10.0 "100% said it was a
stylish hotel ." 9.1 "91%enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." -
8.3 "Great service."8.8 "88% found the
staff to be very friendly ." -
8.0 "Very nice wellness & sports facilities."
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3.8 "Value below average."
Overall Rating
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8.2 "Great service."
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8.2 "Very nice wellness & sports facilities."
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7.1 "Nice rooms."
Overall Rating
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9.3 "Excellent pool."
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9.3 "Terrific location."
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8.4 "Great service."9.0 "90% found the
staff to be very friendly ." -
8.4 "Very nice wellness & sports facilities."
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6.9 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
We were given a lot of attention. We felt like royalty. Breakfast was really good and the assortment of teabags, coffee and chocolate in the room was very welcoming! I didn't like the fact that we had to pay upon arrival.
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8.0review from
Staff
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7.0review from
Luxurious design of hall and restaurant areas, beautiful SPA with endless facilities, free parking, helpful (and Russian-speaking!) staff, breakfast with good variety can't find anything
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6.3review from
No a la carte restaurant on the Satrurday night. They had a private function so they only offered a buffet. Not acceptable in a 5 star hotel.
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8.0review from
I liked the classy atmosphere and the perfect staff. The hotel was a great value for money and I would love to go back there again. Impeccable cleanliness, very nice location among romantic villas in a pleasant green part of town (5 min to center). Good facilities.
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3.6review from
They took all money when I checked in. I was not be informed no hot water avairable in poor. Allmost all staff dose not speak English. Their behaviar was inpolite.
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7.6review from
I was really impress with the SPA facilities, well equiped, clean, luxury,...etc.
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6.8review from
Pleasant athmosphere, surroundings and appearance of the hotel and hotel facilities. Good quality standard. Nostalgic charme of the place in Karlovy Vary. The indifferent and reluctant friendliness of some staff members and lacking committment to guest services, which does not reflect the over all impression of the Hotel
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4.4review from
Nothings Staff, Food, location
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7.2review from
Very smiling staff
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8.0review from
Staff
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8.0review from
I liked the classy atmosphere and the perfect staff. The hotel was a great value for money and I would love to go back there again. Impeccable cleanliness, very nice location among romantic villas in a pleasant green part of town (5 min to center). Good facilities.
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6.7review from
We were given a lot of attention. We felt like royalty. Breakfast was really good and the assortment of teabags, coffee and chocolate in the room was very welcoming! I didn't like the fact that we had to pay upon arrival.
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7.0review from
Luxurious design of hall and restaurant areas, beautiful SPA with endless facilities, free parking, helpful (and Russian-speaking!) staff, breakfast with good variety can't find anything
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7.6review from
I was really impress with the SPA facilities, well equiped, clean, luxury,...etc.
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6.8review from
Pleasant athmosphere, surroundings and appearance of the hotel and hotel facilities. Good quality standard. Nostalgic charme of the place in Karlovy Vary. The indifferent and reluctant friendliness of some staff members and lacking committment to guest services, which does not reflect the over all impression of the Hotel
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7.2review from
Very smiling staff
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6.3review from
No a la carte restaurant on the Satrurday night. They had a private function so they only offered a buffet. Not acceptable in a 5 star hotel.
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3.6review from
They took all money when I checked in. I was not be informed no hot water avairable in poor. Allmost all staff dose not speak English. Their behaviar was inpolite.
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4.4review from
Nothings Staff, Food, location
