Pros (+) front desk staff was very accommodating of all requests, convenient location, love the advance check in and choosing my room :)
Cons (-) the kitchen staff took longer than expected to prepare breakfast and lost my husband's order
3 stars
Hilton Garden Inn Indianapolis/Carmel
Photos of Hilton Garden Inn Indianapolis/Carmel
Overview
Suburban hotel with a 24-hour fitness center and a 24-hour business center This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Hilton Garden Inn Indianapolis/Carmel offers 110 accommodations with MP3 docking stations and video-game consoles. Select Comfort beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily. An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hilton Garden Inn Indianapolis/Carmel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Indianapolis/Carmel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Bathroom
- Shower
- Hairdryer
- Bathrobe
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Hilton Garden Inn Indianapolis/Carmel
8.6
Very good
290 verified ratings
Wonderful
157
Very good
56
Good
35
Okay
15
Fair
10
Mediocre
5
Poor
12
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the helpfulness of the staff. However, there were notable complaints regarding the service, particularly at the front desk and restaurant, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities including an indoor pool, hot tub, fitness center, and a bar/lounge for guests to enjoy.
Is breakfast included in the room price?
Breakfast is not included in the room price, but the hotel offers special diet menus, a snack bar, and a restaurant for guests to enjoy a variety of dining options.
What can guests expect during their stay in terms of cleanliness?
Guests can expect a clean and well-maintained hotel with friendly staff and comfortable rooms, ensuring a pleasant and enjoyable stay.
Are there any concerns about the beds' comfort?
Some guests have mentioned that the beds were hard, but others have found the beds to be very comfortable, ensuring a good night's sleep for most visitors.
When is the best time to visit the hotel?
The hotel experiences high season in May and low season in January, providing guests with the opportunity to choose the best time for their visit based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Breakfast
Some guests found the additional cost of breakfast to be high. Consider bringing breakfast items or exploring nearby dining options.
Check for Ongoing Renovations
The hotel is currently undergoing renovations, so it's advisable to check for any ongoing construction work that might affect the overall experience.
Be Mindful of Noise Levels
Due to events or tournaments, there were instances of increased noise levels from children in the hallways. Consider checking for any scheduled events during your stay.
Inquire About Special Packages
If you have specific needs, such as early check-in or special accommodations, consider reaching out to the hotel to inquire about special packages or services for unique circumstances.
Take Advantage of Nearby Attractions
The hotel's proximity to various attractions, theaters, and shopping centers makes it an ideal location for exploring the area. Consider planning visits to nearby theaters and gardens during your stay.
Consider Bringing Your Own Entertainment
Some guests mentioned issues with the Wi-Fi and streaming services. Consider bringing your own entertainment options in case of connectivity issues.
Check for Accessibility Features
The hotel offers increased accessibility and allergy-free rooms. If you have specific accessibility needs, consider requesting a room with the necessary features.
Utilize the Concierge Service
The hotel offers a concierge service, which can be helpful for recommendations on nearby restaurants, attractions, and other services.
Plan for Parking
The hotel offers free parking, which is convenient for guests traveling by car. However, it's advisable to plan for parking availability during peak seasons or events.
Location
13090 Pennsylvania Street, Carmel, IN 46032
What's nearby
- Booth Tarkington Civic Theatre1.5 mi
- The Center for the Performing Arts1.5 mi
- Monon Community Center2 mi
- Clay Terrace2.1 mi
- Coxhall Gardens2.5 mi
- Equipose 143.3 mi
- River Road Park5.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Indianapolis/Carmel
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $155 |
Average price (weekend night) | $278 |
When to book a room at Hilton Garden Inn Indianapolis/Carmel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Indianapolis/Carmel
FAQs when booking at Hilton Garden Inn Indianapolis/Carmel
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See most recommended stays in CarmelGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Indianapolis |
Distance to airport | 19.6 mi |
Everything you need to know for your stay in Carmel
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