Ermita, Cartagena, a Tribute Portfolio Hotel

The staff at the hotel is known for being attentive, friendly, and helpful, ensuring a warm and welcoming experience for all guests.

The hotel offers a rooftop pool, spa and wellness center, beach access, and a fitness center, providing a range of options for relaxation and recreation during your stay.

Guests have praised the delicious breakfast with Colombian and international options, as well as the inspiring cocktails at the hotel's bar. However, some guests have expressed disappointment with the food quality, so it's recommended to explore dining options in the nearby area as well.

The hotel is known for its clean and modern rooms, with guests appreciating the cleanliness of the facilities and the attentiveness of the cleaning staff.

The hotel provides parking and offers an airport shuttle service for added convenience, ensuring ease of transportation during your visit.

Some guests reported construction noise during their stay, so consider requesting a room away from any ongoing construction to ensure a peaceful stay.

Some guests mentioned noise from the road, so if you're sensitive to noise, consider requesting a room away from the street to ensure a quieter environment.

While some guests were disappointed by the lack of balconies, others highly recommended opting for a room with a balcony facing the fountain for a more enjoyable stay.

A few guests mentioned that the general surroundings might not be the best for walking at night, so it's advisable to be cautious when walking around the area after dark.

Some guests reported issues with hot water, so it's recommended to verify the availability of consistent hot water during your stay.

If you plan to explore the area frequently, consider the frequency of the hotel's shuttle service or be prepared to arrange for taxis, as some guests found it cumbersome to get taxis.

If you prefer a quieter environment, consider requesting a room away from the outdoor pool/bar area to avoid potential noise disturbances, especially during events or music nights.

Some guests encountered issues with refrigerator functionality and odors, so it's advisable to check the functionality of the refrigerator in your room upon arrival.

If you're keen on using the pool, note that it opens at 10:30 am, so plan your activities accordingly to make the most of the pool facilities.

Some guests noted that the shower tiles were slippery, so exercise caution and consider requesting non-slip mats if needed for added safety.