Pool and spa
Accessibility and suitability
Services and conveniences
Basics
Media and entertainment
Bathroom
Laundry
Dining
General
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What is the quality of the beds at Hotel Casa Real Cartagena?
The beds at Hotel Casa Real Cartagena are comfortable and provide a restful night's sleep, according to guest reviews.
Is parking available at Hotel Casa Real Cartagena?
Parking is available at Hotel Casa Real Cartagena, providing convenience for guests who arrive by car.
How is the food quality at Hotel Casa Real Cartagena?
Guests have praised the food quality at Hotel Casa Real Cartagena, particularly the complimentary breakfast and the offerings at the restaurant and bar.
What is the cleanliness like at Hotel Casa Real Cartagena?
Hotel Casa Real Cartagena maintains a high standard of cleanliness, as noted by many guests in their reviews.
How is the customer service at Hotel Casa Real Cartagena?
Guests have highlighted the excellent customer service at Hotel Casa Real Cartagena, with the staff being attentive and accommodating throughout their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the nearby Plaza de Santo Domingo or Plaza de Bolivar is recommended.
Take Advantage of the Complimentary Breakfast
Guests appreciated the complimentary breakfast provided by the hotel, mentioning that it offered a good selection and was a great way to start the day.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as the Museo del Oro Zenú, Palacio de la Inquisición, and the iconic Torre del Reloj.
Consider the Airport Shuttle Service
Some guests found the airport shuttle service convenient, especially for those arriving late at night or during peak travel times.
Inquire About Pet-Friendly Rooms
If traveling with pets, it's advisable to inquire about the availability of pet-friendly rooms in advance, as some guests mentioned that the hotel accommodates pets with prior arrangements.
Check Room Smoking Policies
For non-smokers, it's recommended to confirm the room's smoking policy, as some guests noted designated smoking areas within the hotel.
Utilize the Concierge Service
The hotel's concierge service was praised by guests for providing helpful recommendations and assistance with booking tickets and tours.
Plan for Early Check-in or Late Check-out
Guests suggested planning for early check-in or late check-out in advance, as the hotel's policies allow flexibility, and it's beneficial to make arrangements based on individual travel schedules.
Take a Dip in the Pool
Guests enjoyed the hotel's pool and hot tub, mentioning that it was a relaxing way to unwind after a day of exploring the city.
Confirm Cancellation/Prepayment Policies
To avoid any inconvenience, it's advisable to confirm the cancellation and prepayment policies based on the chosen room type and provider before making a reservation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |