Services and conveniences
Basics
Accessibility and suitability
General
Pool and spa
Bathroom
Laundry
Dining
Media and entertainment
Bedroom
Family friendly
Parking and transportation
Outdoor
Things to do
Health and safety
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities such as daily housekeeping, contactless check-in/check-out, and a business center. Additionally, guests can enjoy the beachfront location, kids meals, and an outdoor pool.
How is the food quality at the hotel?
Guests have praised the restaurant, bar, and breakfast, highlighting the great value and exceptional service. However, some guests have mentioned that the food could have more variety and that the restaurant experience could be improved.
What are the common concerns about the hotel's cleanliness?
While many guests have appreciated the cleanliness and luxurious feel of the hotel, some have mentioned issues such as the need for touch-ups, paint, and repairs. Additionally, concerns have been raised about the cleanliness of the windows and the limited visibility of the ocean due to dirt.
Is parking available at the hotel?
The hotel has limited parking spots, which has been a concern for some guests. It's important to consider this when planning your visit.
When is the best time to visit the hotel?
The low season is in January, while the high season is in October. Considering these seasonal variations can help you plan your visit to the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular ocean and beach views from many rooms, making it worth considering when booking.
Consider Low Season Travel
January is mentioned as the low season, which could be a good time to visit for a quieter experience and potentially better rates.
Explore Nearby Attractions
The hotel's proximity to Playa de Bocagrande and various historical sites like Castillo San Felipe de Barajas and Plaza de Bolivar make it convenient for sightseeing.
Check Room Amenities
Some guests highlighted the spacious and comfortable rooms, while others mentioned issues like broken bathroom shower doors and leaking AC. It's advisable to check room amenities and condition before booking.
Be Mindful of Noise Levels
Guests staying on lower floors facing the ocean noted loud music and traffic from party buses at night, impacting their sleep quality.
Verify Special Services
While some guests praised the staff's exceptional service, others mentioned poor communication and misleading information. It's advisable to verify special services before arrival.
Consider Room Selection
Some guests found the mattresses uncomfortable, while others praised the spacious and comfortable rooms. It's worth considering room selection based on individual preferences.
Plan for High Season Elevator Delays
Guests reported long waits for elevators, especially during the high season. Planning for potential delays can help manage expectations.
Check Pool Accessibility
Some guests found the rooftop pool windy and easily cooled, impacting their enjoyment. It's worth considering the pool conditions based on personal preferences.
Be Cautious of Beach Vendors
Guests noted the beach's public nature attracting pushy vendors, impacting relaxation. Being cautious of beach vendors and their sales tactics can help maintain a peaceful experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
|---|---|
High season | July |
Average price (weeknight) | $115 |
Average price (weekend night) | $103 |
Value for money | 7.7 |
|---|---|
Distance to city center | 5.3 mi |
Nearest Airport | Cartagena Rafael Nunez |
Distance to airport | 4.2 mi |