Makondo Hotel Boutique

Some guests have mentioned concerns about cleanliness, such as mold and dirty rooms. It's important to note that the hotel has received feedback about the need for improvements in this area.

The hotel's location in the historic center near Plaza de San Diego and other attractions has been praised by guests. It's a lively area within the walled city, offering easy access to restaurants and landmarks.

Several guests have complimented the comfortable beds, highlighting this as a positive aspect of their stay. It's worth noting that some guests have also expressed concerns about the condition of the mattresses.

While some guests have praised the friendly staff, others have mentioned experiences of rudeness and unhelpfulness. It's important to consider that the feedback about the staff has been mixed.

The hotel offers a restaurant, and while some guests have enjoyed the breakfast and found it delicious, others have expressed dissatisfaction with the quality and variety of the meals. It's important to consider the mixed feedback about the dining experience.

Some guests reported issues with the cleanliness and maintenance of the rooms, including mold, broken amenities, and lack of hot water. It may be advisable to thoroughly review room options and consider any specific requirements before making a reservation.

The hotel's central location was praised for its proximity to attractions, but some guests noted that noise from the surrounding area could be disruptive, particularly at night. Light sleepers may want to take this into account and consider bringing earplugs.

While some guests enjoyed the breakfast, others found it to be lacking in variety and quality. It may be helpful to set realistic expectations for the breakfast offerings provided by the hotel.

Several guests mentioned issues with amenities such as Wi-Fi, TV, and refrigerators. It could be beneficial to verify the functionality of these amenities upon check-in and promptly address any concerns with the staff.

Some guests experienced challenges communicating with the staff, particularly if they did not speak Spanish. It may be helpful to have a translation app or basic knowledge of Spanish to facilitate interactions.

Guests reported discrepancies between the advertised room features and the actual conditions, such as the absence of windows or jacuzzi malfunctions. It's advisable to confirm specific room features before finalizing a booking.

Several guests mentioned issues with room security, including doors that did not lock properly and balcony access from other rooms. It may be prudent to inquire about the security measures in place and request a secure room.

Wi-Fi availability was limited to certain areas of the hotel, and some guests experienced poor connectivity. Travelers reliant on internet access may want to plan accordingly and consider alternative connectivity options.

Numerous guests highlighted the presence of mold and humidity in the rooms. Travelers sensitive to these conditions may want to take precautions or consider alternative accommodation.

In cases where guests encountered issues with their stay, such as cleanliness or amenities, seeking prompt assistance from the staff may help address concerns more effectively.