Been staying there for years
2 stars
Best Western Plus Castle Rock
Photos of Best Western Plus Castle Rock
Overview
Situated in Castle Rock, Best Western Plus Castle Rock is within a 20-minute drive of Centennial Airport and offers a Jacuzzi and an indoor pool. It features a gym, as well as an express check-in and check-out feature, a 24-hour business centre and a coffee bar.
There are a range of facilities available to those staying at the hotel, such as an airport shuttle, a 24-hour reception and meeting facilities. The on-site spa and wellness center provides a variety of massages and body treatments.
Rooms are comfortable and provide all the essentials, including a refrigerator, heating and a private bathroom. They offer ironing facilities, a telephone and a radio.
Latest deals for Best Western Plus Castle Rock
Amenities at Best Western Plus Castle Rock
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Mountain view
- Tile/marble floor
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Snack bar
- Food can be delivered to guest accommodation
- Dining table
Outdoor
- Balcony
- Outdoor furniture
Workspace
- Fax/photocopying
- Desk
Things to do
- Hiking
- Golf
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Plus Castle Rock
8.6
Very good
583 verified ratings
Wonderful
370
Very good
106
Good
43
Okay
12
Fair
26
Mediocre
10
Poor
16
Summary of reviews
Guests say
Guests appreciated the hotel's location and cleanliness, often highlighting the friendly staff and good breakfast options. However, there were notable complaints regarding the service, particularly at the front desk, and some guests experienced issues with noise levels and double charges.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
336 reviews
8.7 out of 10
130 reviews
9.7 out of 10
3 reviews
All reviews
Pros (+) Most everything, especially fantastic staff, excellent breakfast, and best location.
Cons (-) Hear this, all hotels: CHECK YOUR KING-SIZE BEDS. THESE MAY APPEAR FLAT, BUT IT'S NO FUN TO HAVE A HUGE HOLE IN THE MIDDLE OF THE SUPPORT AREA ON BOTH SIDES. WE HAD TO SLEEP ON THE OUTSIDE EDGES, OR THE MIDDLE, OR GET NO SLEEP AT ALL. Room 303's mattress and/or boxspring is shot.
Pros (+) It's a Best Western, but by far the nicest Best Western I've ever stayed at.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's breakfast?
The breakfast was excellent. The food was freshly prepared and varied slightly each day. The kitchen was very clean.
Are there any concerns about the cleanliness of the rooms?
Discovered the following morning that the bed sheets had holes in them in two different places along with a dirt mark on the sheet. I took pictures of this and showed the clerk at checkout and she said she couldn't do anything and said she was sorry.
What are the main advantages of the hotel's location?
Access to the interstate highway and easy to locate. It's close to the freeway, banks, Walgreens pharmacy, Walmart, and great shopping at the outlets.
How is the hotel's customer service perceived?
Bette at the front desk was the best. Super helpful during our stay!
What are the amenities offered for pet owners?
The property is dog-friendly, and there is a charge of $40.00 for bringing a pet.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Ground Floor Room
If traveling with pets, consider requesting a ground floor room, as several guests appreciated this option for easy access to the outdoors for their pets.
Check Room Amenities
Some guests were disappointed by the lack of certain amenities in their rooms, so it's advisable to double-check the room amenities before booking to ensure they meet your needs.
Verify Mountain View Room
If a mountain view is important to you, it's recommended to double-check the room type booked, as some guests were surprised by the view they received.
Breakfast Variety
Guests enjoyed the varied breakfast options, including freshly prepared food and a tidy dining area. Consider taking advantage of the breakfast offerings during your stay.
Pet-Friendly Hotel
This hotel is pet-friendly, but be aware that there is a pet fee, which some guests found to be a little steep. Keep this in mind if traveling with pets.
Pool and Hot Tub Hours
The hot tub is highly praised for being warm and open late, making it a great option for relaxation. Guests also appreciated the indoor pool and hot tub, especially when traveling with children.
Convenient Location
The hotel's location near the freeway and outlet mall was highlighted as convenient by several guests, offering easy access to various amenities and attractions.
Double-Check Room Location
If noise is a concern, it's advisable to double-check the room location, as some guests mentioned experiencing noise from the freeway in certain rooms.
Verify Room Maintenance
Some guests encountered issues with room maintenance, such as non-functional coffee makers and broken furniture. It's recommended to report any issues promptly for resolution.
Customer Service
Several guests appreciated the friendly and helpful staff, while others had negative experiences with the front desk. Keep this in mind and approach the staff with any concerns during your stay.
Location
595 Genoa Way, Castle Rock, CO 80109-1980
What's nearby
- Outlets at Castle Rock0.3 mi
- Red Hawk Ridge Golf Course1.8 mi
- Castle Pines Golf Club2.2 mi
- Rock Park2.2 mi
- Castle Rock City Hall2.8 mi
- Plum Creek Golf and Country Club4.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Castle Rock
Low season | December |
|---|---|
High season | August |
Average price (weeknight) | $119 |
Average price (weekend night) | $104 |
When to book a room at Best Western Plus Castle Rock
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Castle Rock
FAQs when booking at Best Western Plus Castle Rock
Nearby hotels and places to stay
Closest
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See most recommended stays in Castle RockGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Denver Intl |
Distance to airport | 32.6 mi |