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Helpful staff and location (close to town centre and airport) Air Conditioning was not in use - apparently not allowed unless the mayor says OK. It was very hot and it was not clear from the hotel listing that this was the case
no air vents in bathroom very unhygienic not a pleasant stay
Hotel staff were first class and smiling. Hotel smart and very clean. Room was a good size. Breakfast good . Great value. No complaints.
Breackfast was very good, not distant from town centre
Clean, Smart, comfortable with helpful staff
Personal. The gym. Paying for wifi internet. No restaurant.
Charging 5€ for 38 min of internet takes any positive feeling away.
Proximity to airport and town centre. Friendly and efficient staff
Good and varied breakfast. Nice and friendly staff. Hotel is very near to railroad, which is disturbing during the night.
Very polite and welcome stuff
I spent such a short time in your hotel, so I did not have the chance to really like or not like your hotel.
The staff were very helpful and friendly. The welcome snacks and hot drinks were much appreciated. The room was comfortable and catered to all our needs. Breakfast was plentiful and offered a great choice.
Very helpful staff and nice touch to have a free mini bar with soft drinks Location is excellent for the Forli airport Beds far too hard and uncomfortable and the rooms looking a little tired and in need of upgrade
the staff and breakfast, and location for the airport and the centre of town. the windows in the room did not open and the air conditioning was poor, i dont think this hotel is of 4 star standard.
Hotel Michelangelo was close to the railway station, it is only 10 minutes walk. The room was a little warm, but it was clean and comfortable. Breakfast was excellent. The stuff was very friendly and helpful. I recommend the hotel for people travelling with children too.
Due to illness in the family I had to change my booking at very short notice.Both booking.com and the Hotel desk staff were very helpful in arranging this (and without any cancellation fees!).On arrival the two ladies on the desk were so very kind and helpful in assisting me get some medicine for my wife. The hotel is very close to Forli Airport (5-10 minutes), and its a 2 hour drive to Florence.
excellent location from trin station,large quiet room, wonderfull breakfast and excellent staff. As a single woman traveler I felt completely relaxed and safe in this hotel and would say this is a great place to stay
Well-appointed rooms with modern furnishings. Convenient internet access. Staff were efficient, friendly and helpful.
Very friendly and helpful staff
It was very nice time. Room was very nice and breakfest too. Swimming pool was great. Little bit noisy aircondition in the room
We were treated like royalty. Expert and attentive staff made this incredible hotel even better.
the baths, the thermal water is amazing not partial to the town x-roads location or the architecture
Excellent location. Very good service. Reach breakfast. Nice spa.
The hotel and staff were outstanding and we would have happily stayed there longer.
The efficient friendliness of the Staff in the Wellness Centre. They showed us around and explained everything perfectly. Congratulations
The live music at the bar in the evening is a nice touch, as well as the general relaxed athmophere and the kindness of staff. I would definetely recommend this hotel.
Really nice Hotel. I enjoyed stay. Anytime again.
The spa facilities The decor is heinous. But Mussolini commissioned the hotel - it is large - and they try to preserve some feel of that era.
old world charm,classy, very good food and exellent staff.The location is superb in town but yet opens out into gardens and park at rear. Within monutes drive of spectacular tuscany like countryside on hill route fo Fanrni room was cold at times and bed was quite hard not as comfortabe as 4 * should be
Friendly and welcoming reception (including offer of complimentary glass of wine) Quiet location. Two secure private garages available within hotel building (adjacent to reception). Complimentary copy of English newspaper downloaded from internet ready for checkout. Long walk into town.
Close to airport. Clean, good size room, very friendly staff. Good restaurant next door (closed wednesdays).
The main thing was that it was handy for the airport. A 10 minute walk literally, from airport. Turn right out of airport exit and follow this road almost to end, the airport is down the last turning on left, just before supermarket and is next door to a very good pizzeria, restaurant.
Great location; 10 minutes on foot from the airport; very good breakfast, appropriate facilities
Comfortable Hotel - very close to Forli Airport - excellent breakfast buffet First of our two stays (out and back) the aircon wasn't workin in our room; in the second room it was fine.
The place was a nice surprise! It was quiet, close to the Forli airport (a little farther than I thought - I walked w 2 bags. Better take a cab, unless you're feeling strong) free wi-fi, and there is a great restaurant right next to it! The guy at the front desk did not have tons of personality, but he was doing a good job. A little hard to get to the train station - you have to take the airport bus, which means you have to get another cab back to the airport - but for a cheap hotel, it was rockin'! Too far from the train station, but you can get there on the bus or take a cab.
The staff were extremely friendly and helpful, English speaking too. Very close to Forli Airport (10 mins walk down a charming street!). Very clean room, excellent breakfast with the morning's Guardian newspaper included! Very convenient if arriving at Forli on a late flight. Plus, great pizzeria next door.
Clean and big room, 10 min. to Forli airport, 2 min. to big market. Breakfast was very good.
Placement, hotel staff, breakfast was just great.
The room was very welcoming with a pleasant smell of incenseand it was comfortable and clean Not many restuarants within walking distance.
Location. Just off the A14, very convenient
Staff was very helpful, room quality and cleanliness was superb. Hotel was very quiet and I loved the breakfast. Towels were abundant, very clean and had a very nice scent. Very close to highway but quiet and has a spacious parking lot monitored with cameras. We were advised to check two close-by pizzeria house which were both very nice to dine. I loved this hotel.
Unlimited free internet access.
It was the best hotel we stayed at during the last 5 years when travelling accross europe. They don't cater for diabetic people, but this is a problem everywhere. simply supplying wholemeal bread at breakfast would be a big help. Also some sugar free items would be good too. There are millions of diabetic people in every country.
No on site restuarant facilities
Unfortunatelly there seemed to be a problem with the heating system and we froze
The hotel staff are very nice. and the hotel is very clean and nice Breackfast was not so good with few selections and with empty plates.
very welcoming and helpful felt valued as customer
Great location - right near the highway. We've already stayed in the Best Western hotels, so we knew what to expect and we liked it. The hotel is modern, clean, convenient, and one can easily use the stay for travelling to the nerby towns. The breakfast could be better. The swimming pool did not work.
Readily available parking. Indoor pool. They gave our reserved room to someone else and were going to charge us a higher price for another room until I protested and then they agreed to original charge.
Room comfort. Furnishing a bit dated. Lack of bread variety at breakfast.
Friendly staff, helpful. Nice room, well furnished. Excellent breakfast. Troublesome wifi connection. Had to ask the reception staff to go check their router, switch off and on again. It took half an hour to solve the problem. Eventually they did it and it was ok. At least the wifi service is complimentary which is good.
The staff were absolutely fabulous. We travelled with a small baby , and everyone from the receptionist, to the dining room staff were unbelieveably kind to us. They couldn't have done enough to help us. The pool wasn't great.
Hotel is nice, parking area is big, friendly staff, clean and good fornitured room. Swimming pool need urgent maintenance jacuzzi no longer working and pool is full of sand.
The courtesy of the staff, the hotel facilities and the closeness to the highway. The restaurant is also very good and deserve a visit
Parking is terrible, the hotel is located in a nest of little narrow one way streets...after awhile even the car gps gives up. There is not a private parking, you have to find a parking lot your self somewhere along the streets. The hotel can provide you only a 24 free parking ticket.
It was very good, close to bars and cafes and shops
Central Location and close to bus/ train and airport and good breakfast. Room had good rooftop views No
Extremely helpful staff - nothing too much trouble
the staff were very helpful the Wifi was free. The hotel was very close to the main square...
Everything is ok,we traveled with 11 months child and it was great that the hotel staff gave us the baby cot. Staff is freandly.Location of Hotel is not too far form the railway although if you have really heavy luggage you should take a bus.wifi free We did not like absaence of tea pot in the room so in the evening if you need some hot water you need to come to reception and ask for this.
The location. A great place, a great city!
Spacious room and bathroom, everything nice and clean. Great location, friendly staff. Very good breakfast.
The room is very nice equiped and the bed was also very good. The bathroom was clean and big enough. Internet connection on the room was very bad. The last night I couln't even connect in the room and I had to go downstairs to open my mail. Also I think that internet connection in such a suffistecated hotel should be complemantarie. This is for bussines people very importand.
Central location, clean and comfortable, good breakfast
Services and food
Ideally suitable fo an overnight stop. Good carparking and helpful staff. Advice on locked doors would have been useful. We returned after a meal in the town at 1130 and had to call the night porter to get in.
room's size, wiew from the window, nature around of hotel room service
A spa-town hotel designed for Italian clientele. We found it charming for a couple of days and were able to practice our Italian. Basic Italian-style breakfast
the staff, the food, the place
Its close location (walking distance ) to the airport, excellent for late night arrivals or early flights. Comfortable big rooms and bathroom. Everything perfect. ( I do not know how is the Annex building in town ) This hotel has 2 buildings quite far from each other (one is next to the airport the other one Annex in the town) and while making reservation one can easily mix them up. They should differentiate these as 2 separate hotels on booking.com .
Very neat room, big bathroom, central location
Friendly staff, air conditioned rooms, excellent location for airport
it was said to be located 100 meters from the airport. its true but thats just the reception and they said to me that i have to walk 2-3 km to the room at midnight when ive arrived...
Very friendly staff The traffic could be heard very clearly in the room
Great customer service, great hotel rooms, breakfast was great and it was very nice that there was internet avaliable to guests.
The location of the annex is very good, few steps from the center. The hotel stuff is very polite and helpful. It would be better if there would be a small reception or a representative of the hotel in the annex building.
This hotel created especially for travelers which arrive so late time. For one night no bad hotel. Perfect price! The breakfast is so so... Little uncomfortable shower.
The staff at this hotel are most helpful. I found the rooms good sized and very clean. Very close to Forli Airport which was very handy for our early flight. Highly recommend this hotel and again the staff are fantastic.
This was my second time at the hotel. If you are staying in the Forli area then I think you will find the location excellent - 2 minutes from the airport and you don't hear the planes from inside the rooms. This time I stayed at one of the rooms at the back of the hotel, so there was no residual noise from traffic on the roads. (There are only two rooms at the front.) The staff were very polite.
Well situated for Forli and the airport
shower facility was cramped
Nothing, I would never stay there again The receptionist was rude, unfriendly and very unhelpful. the sheets were never changed, the rooms were not clean and the towels were only changed when we brought them down and asked. our toilet lid cracked and she charged us 50€ for damage which is ridiculous and extortion. We also had to ask for toilet paper a number of times.
Hotel was more like a hostel. Although it was a 2 star, room & bathroom facilities were very poor.
I only stayed for a night,so there`s not mutch to say. It was comfortable. There was no breakfast included
The owner was pleasant and helpful. There was no breakfast available. Bathroom was turned into a wet-room if you used the shower, thus soaking everything. A separate suite of showers elsewhere would have been preferable.
Good location, easy to find, good parking. The hotel should not charge for internet connections.
Every was pleasant.The breakfast was not that great and you need a car but my stay was every thing we needed. Only that my mum has to use a walking stick and there were some stairs to negotiate.
Comfortable bed in a quiet room at the back. A rather below-average breakfast, just pastries and coffee.Also it has this big sign at the entry from the road boasting about its restaurant, only for us to find it doesn't open on Saturday nights! In the event, a town restaurant was recommended and this was very good with a local Italian clientele creating a great authentic atmosphere, so we weren't sorry the hotel one was closed!
we enjoyed our stay we had a seperate bungalow which was great The rooms were cleaned every day and we had fresh crossiants and danish for breakfast Staff very friendly and helpful I did not like the fact we didnt have a bath this was a probelm with small kids There was no kids pool
Friendly and helpfull staff; good lunch/dinner at the attached restaurant Breakfast a bit poor
The hotel was very nice and quiet.The only problem was accessibility as it is off a main road and without a hire car, the only way out was taxi.
We spent only one day in this Hotel, but I wish we spent more! The building is beautiful, our room was clean and comfortable, recepcionists are really kind, and speaks well english, breakfast was various and tasty... the only disadvantage Castrocaro terme is a bit far from big cities, and if you arrive later than 8 pm you can reach the hotel only by car or taxi.Castrocaro Terme anyway is a kind and nice small place, we enjoyed it, and there is a nice roman style church close to the hotel, which worth to visit. The only disadvantage Castrocaro terme is a bit far from big cities, and if you arrive later than 8 pm you can reach the hotel only by car or taxi. But Castrocaro Terme is a kind and nice small place, so didn't mind it so much
Breakfast it's ok, I don't that it should have 3 stars though.
Nice surrounding, close to Bologna and outlets.