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The view was amazing - but this was after we paid an up charge to get a view with a balcony. The Sea View that was booked originally - you had to really stand on something to see it.
Perfect view, perfect staff, perfect beach, perfect breakfast.
the staff, the bed, the view and the location for the cost the room was to small, no room to put your luggage or sit comfortable.
the building itself is gorgeous and so is the view!
Absolutely everything! Staff were fantastic, food in the restaurant amazing. Buffet breakfast fantastic, especially sitting out on the terrace overlooking the spectacular view. They went above and beyond our expectations, highly recommend staying here!
The hotel was spacious and restful. There were many guests staying but it was never at all crowded. All the staff were very pleasant and helpful. It is beautifully located and the flowers and plants are a major contribution to peace and enjoyment. Delicious, unhurried breakfasts on the terrace overlooking Amalfi town were memorable. We thought that the all white decor with little furniture and no colour was severe.
The views, especially from terrace. Great location! Fountain in front was not working, but everything else was beautiful.
Loved the location and the beds were amazingly comfortable. We will return. The hotel has its own beach but guests have to pay 25 euros to get a chair and umbrella. Seemed a little cheap to charge guests for beach access.
staff were excellent. facilities were amazing and location was superb.
Everything is excellent from when we arrive until when we leave.Location is very good, we could enjoy beautiful view from room, everywhere in the hotel. Dinner OK, but not every night. You better try outside restaurant, too. Cheapeer and same level as hotel. Breakfast is good, food, service, no problem at all. Shuttle service is good, driver took us to town when we request. Coming back, he came punctually on time to pick us up. If you can understand Italian language, it's better as you will be in Italy. Of course staff's English is OK, but you have to be accustomed to catch Italian English. If your communication ability is OK, you can enjoy your stay. We love to come back again. Nothing at all.
Good position with nice views and very comfortable hotel. Staff frendly Diapointed size of supeiror room. Lots of extra charges ie shuttle bus/newspaper/in room internet/massage usage ect
Super friendly staff, Weddings, weddings, weddings
The views from the hotel
Excellent spa Restaurant staff were awful - they were slow and brought us the wrong things, dropped things on the floor and were generally unhelpful. We were put in a room in a block that was not yet finished without any terrace/balcony or view at all
Views Size of room . Even de luxe was very small
The spectacular view and the pool. When we arrived at the hotel, there was nobody to help us with our surcases, so I had to transfer them by myself. For two continuing days the housekeepers forgot to prepare our room and they did it very late (8.00 pm) after our complains.
The a la carte Restaurant - Poor quality of food - not 5 star at all! met several guests commenting on it.
staff assistance was excellent lack of beds at the pool and a games room would have been good and in order to use the spa facilities you had to pay €20 per visit per person yet it was advertised as a facility of the hotel !
Room was beautiful but the bed was surprisingly uncomfortable. The staff in the restaurant were unfriendly and made us feel unwelcome. Visited the restaurant twice and the experience was consistent both times. The rest of the staff were amazing, however. We loved the ladies at the front desk and the bag boy.
Beautiful hotel in a breathtaking setting. Fulfilled my bucket list item of staying in a castle as this was built to replicate a fortress. Staff was friendly and service was great. Staying at a hotel with a private beach is worth it in Amalfi! Lots of ants- but expected at a beach hotel
The hotel has a great location, and the free parking is a plus in this area. that is about it!!! They even charge your to use the internet, what first class, or like you rate it 5 star charges a guest to use the internet in 2010. You rated this hotel 5 stars, it is not!!! Maybe the location, but not facilities or amenities of a 5 star hotel. It does not even have a real blow dryer. you cannot use any electrical converters in the bathroom, and there are no mirrors in the bedroom. It has a small tv, real old, from a museum, the safe has a key, old fashion key, not electronic like a real safe, and it is inside the refrigerator, which means, every time you want to use the safe, you have to open the small refrigerator, which does not work when you leave the room, since you need to insert a key for the electricity to work inside the room. no robes, slippers, plastic cups... no proper hangers for your clothes. I would not recommend this hotel. Maybe as a 2 or 3 star
the hotel is beautiful, staff and service outstanding
the castle looks so dramatic, particulary looking back up from the beach. I didnt expect the lovely gardens and pots of flowers on the balconies which really added to it. it was over our budget so we only stayed 1 night in partial seaview, but laying in bed I could see the ocean, and the stars. I would reccomend it even if its a bit out of your price range just stay one day its worth it!
Everything, especially the view.
good beach , good service , location near Amalfi , good shatale , good food air condiation , and slow / small elevaetors
different Radio doesnt work in the room. NZ$500 per night should be 5 star but not. All Italian TV. Only BBC in english. Sky do have english programs. Small 15 inch TV 50 ft away from viewing??NO Tea or Coffe/milk/ electric jug facilities like in 99% of hotels/motles in NZ. Not value for money. No service. Only if you ask for it. At the pool/ would you like another or food or is everything o'k. Only stay for one night just for the look.
overvew room. not comfortable hotel
Everything was so perfect!!!! We would visit again!! No, everything was so well organized!!
Great accomidations. I was looking for comfort and a great view after touring Italy for two weeks. A place to relax. I found through research most hotels offer one or the other not both. Saraceno offered great views from the rooms up on the hill as well as great beach location. Food was good, bar open late till 12 midnight. If your looking for peach and quite this is the place. The cabs are expensive in Amalfi. Look into hotel shuttle. It is accomidating to use.
The hotel staff, especially the reception staff were very helpful and expalined the whole layout etc of the hotel on arrival. To get a full picture of the hotel you have to view this from the sea which is breathtaking Location is isolated & the nearest main centre was a cab drive away. Courtesy buses were provided but times to & from hotel were limlited to early morings or early evening. The resturant staff & breakfast staff were not very helpful or freindly. In the evening we took a meal at the resturant. Once seated I noticed a smashed glass under the table, but the staff just shrugged their shoulders.
Staff helpful, room clean, good location in minori. Had to pay 20 euros per day to park the car. Wouldn't go half board next time as dinner was nothing special.
The ambiance and decor are delightful - this place has a lot of character, and it's location is onvenient for Minori (though the attractions of this small village are limited mainly to its location). Parking is very difficult and the hotel's parking garage is very expensive and rather inconvenient to use. Our room was charming but extremely small and not very well laid-out. The toilet facilities were rather inconvenient. Under the circumstances, I think it represents rather limited value for money;
View, large rooms, great service The mildew on the walls and in bathroom
Fantastic location, having superb views over Amalfi and its harbour. Good sunbathing facilities and access to swimming in its sea water pool or the sea. Good views from bedrooms as well as public rooms. Good variety in its restaurant. The staff were extaordinarily helpful and professional The standard rooms only have small balconies, some of which are enclosed. Neither your site or that of the hotel indicate this difference between standard and superior rooms.
There was a pool and access to the sea. Location. Timings of mini-bus shuttle service into town were not useful.eg.drop off for lunch but no pick up later.
great location, views, pool / ocean area. parking a huge plus. restaurant well run. i would definetly stay here again.
We loved the fantastic ocean view. It was no luxury hotel by any means but nice & comfortable.
Hotel staff is very friendly and polite. We can see seaview from room.
The views are some of the best we have ever seen from a hotel balcony anywhere in the world. The location is stunning
The staff and service was nice. I liked the pool alot. The price for any hotel in Europe is very expensive for what you receive in the USA. I was surprised they did not have any pugs to convert US powered electronics to Italian (all other hotels we stayed at did). The walk from the hotel to Amalfi proper although not that far could be harzardous due to limited side walks on the windy street plus walk through the traffic tunnel. Needs shuttle servic
The attentive staff, location and facilities. N/A
The location was exceptional. I loved being on the edge of the cliff. The ability to go down to the pool and/or swim in the Mediterranean sea was so exciting. We had probably the nicest room, end with the largest balcony it was perfect. We had rented a car and the signage from either direction was the best. The entrance (at the road level ) was unimpressive. But I don't think you can change that because the whole excitement of the hotel is the location on the cliffside. The distance into the main part of town was easily walkable and fun, although there was a shuttle service we didn't use it. Getting to the town of Almafi is not ideal if you need to use the ferry or bus (especially if its not high season). We had to take a taxi ride to Salerno for 100 euros in time to catch the train to Rome to make it to the airport in time. However we had time to take the ferry from Salerno to Almafi for 6 Euros each for 35 minutes, which was ideal and fun. (no worries about driving the coastline road.
The view from our room and all over the hotel was incredible. We loved being very close to Amalfi (10 min walk) but not directly in town. The staff was very nice and attentive and knowledgeable. The pool decks built into the cliff were an amazing place to hang out for the day. The bed wasn't the most comfortable in the world but it was fine and made up for by the rest of the hotel
The location was amazing. Every view from every angle was beautiful. The dinning room staff was also great. The hotel staff (outside of the dinning room) couldn't have been less helpful or less knowledgeable. They could have also used a 24 hour menu.
Everything, from the moment we arrived, they look after you but do not fuss you or bombard you with information. It is so relaxing, and it is in the very best position in maoiri, especially for the view from the front rooms.
The Reginna Palace Hotel was the most perfect place to stay on the Amalfi coast. It is situated in a very convenient location if arriving by bus from Salerno or from the towns to the west. We had booked a regular room and because the tourist season was still a week or so away they had put us in the most incredible room on the 5th floor (top)with a huge terrace looking out over the coast and sea. We truly were not expecting the old world charm and elegance the hotel and its staff had to offer and we wished we could have stayed longer than one week. The front desk staff were more than accommodating to assist in any questions or travel bookings and were full of helpful information. Daily breakfast on the poolside terrace was a highlight every morning and we looked forward to having that wonderful Italian coffee amidst the smell of jasmine and other flowers. The dining room staff made us feel first class. The hotel in itself is beautiful with peaceful gardens full of flowers and trellises cascading with wisteria and lemons. It is across the street from a wonderful beach and seawall promenade and shopping, dining and sightseeing are just steps out the door. Maiori is probably our favorite town on the Amalfi coast and our stay at the Reginna Palace Hotel confirmed a return visit.
Receptionist was very very helpful and nice. Sorted out taxi's and gave very good information. Room cleaned every day and hotel was well kept. All staff welcoming Pool was salt water (maybe to be expected being right by the sea) and this was not state. Also not heated so was a little bit cold on some days.
It's location, especially the close proximity to the beach and a great hotel pool. The pool is a good size and deep with high and low diving boards. Beautiful tropical garden around trhe pool too. One staff member at front desk is truly excellent - most of the others are not multilingual and unhelpful. The view of the bay is fantastic. Hidden charges for beach use. Costly additional (but advertised) charges for parking. Scratch damage to vehilce while parked in hotel care. Very outdated decor in hotel. High cover charge for in-hotel dining. Advertised sound proofing is non existent and the surrounding area is very noisey.
this hotel is one of the very best in the amalfi coast region, i did a lot of research and booking.com was brilliant at getting me a room there as at first I was having trouble booking it myself. In fact booking.com was a little cheaper so dont even bother going direct. yes some of the reviews on the booking.com site I think were a little unfair. It is excellent value for money in my opinon.
Great Staff, lovely hotel, brilliant position, good food, nice pool. Nothing not to like about it! Can get a bit noisy if facing the main street.
the friendly Italian staff, sea views over the Amalfi coast where do l start ? there was no hot water every day, the only way to get it was to run the taps for 30minutes ...... on the day of the wedding (reason for being there) we had no water at all, the wife couldnt shower before and to make matters worse we had no water when we got back to wash our 11month old baby. Reception eventually told us they couldnt promise water to the 5th floor and had no other rooms !!!!! Friends of ours on the same floor paid the same for their room but had a much better room, they also demanded a bill reduction for the same water problem and got one, we didnt demand anything and got no reduction just a bottle of champagne. The pool and spa was very cold, unusable so. There hotel is a poor attempt at a 4 star.
The Breakfast The room was very small, poorly decorated, nothing like what was advertised on the site. There is a charge to use the beach which is tiny and parking was very exepensive. It is not a 4* hotel rating at all
The staff were so accomodating especially the receptionist Anna. The rest of the staff were so friendly even the maid was so helpful. The hotel staff made our stay so enjoyable the views were amazing and the breakfast was excellent.
Room size, cleanliness and breakfast in garden Not much English at reception, breakfast quite basic
We were delighted with the professionalism of the staff and its services. The employees went out of their way to ensure that all of our needs were looked after.The breakfast was excellent. The location & view from this hotel were exceptional. We would be pleased to return to this hotel but would reserve a standard room in the refurbished section of the hotel. Our rooms were quiet & very clean.
View from the balcony and terrace was truly amasing! Room was spacy enough, with modern TV (10 music channels!). Liked private beach (10 EUR for two persons per day). They gave us superior room instead of standart with no extra charge. Didn't like archaic conditioner for making too much noise at nights. Room is pretty ascetic, with wooden shutters and no carpet on the floor. Ants crowling around both room and bathroom. By the way there is no bath in bathroom - only shower. Breakfast is quite poor, without hot meals and meat. In general, it looks like 3*, but with really nice view and SKY TV.
staff was very friendly and hotel was nice and well situated for our holiday
Everything Better english speaking reception
The room was great, high ceilings with a balcony and What a view!! Staff was very helpful in how to see the local area by providing a bus schedule and directions. The great breakfast was on a lovely balcony looking over the sea. Short walk to the city center. Though pricey we definately recomend the resturant across the street. The mattress and pillows were poor quality. We had no problem using the bus from the Salerno train station to the hotel, but if you're not public transportation savy be prepared to spend a lot on a taxi.
Location was close to the beach and amenities. Hotel was quite noisy and the walls were thin. Bed was uncomfortable and rooms weren't very stylish.
Nice Residence, beautiful sea view, close to the amaizing beach, atractive roads, kind staff. Residence car park-mentioned on webside that parking is free, but after booking there was announcment that we have to pay for parking 20 Euro per day. Pleas check before booking- by calling to residence- if parking is free or not ....
food was lovely.views were amazing Staff most unpleasant, very unaccomodating, whenI asked why mini bar was empty I was told to get my own drinks at the bar. When I complained there was no iron, was told to come down and collect one at reception but that the hotel did not possess an ironing board. When I complained that there were ants in my room , there was no apology, I was just told a maid would spray them. Bar was closed every time we went to go for a drink.
Brand new, friendly staff no sidewalks made walking to main hotel dangerous
Wonderful sea view with two big balconies. Rooms were clean quiet and spacious. Good location as well
This was my favorite stay on the Amalfi. It's a great place to relax and still be able to do day trips if you have a car. The customer service is outstanding, the breakfast is great, and the beds are really comfortable. Enjoy! Nothing!
Fabulous Hotel , Great , Efficient and Friendly staff . Felt as if at home in my own personal villa . Great , healthy and fresh food , superbly prepared by what seems to be your personal chef . Great contemporary design , but not pretentious or uncomfortable like most "boutique" hotels. Brilliant relaxing place and real value for money unlike most tourist traps on Amalfi Coast which are overly expensive tourist traps. beautiful roof top pool and garden terrace. There was nothing I did not like about this hotel ,except the spa bath would not drain and the hot and cold mixer was plumbed back to front.
Very nice hotel; attentive staff. I think every maid should be instructed to detect clogged drains, so the guests wouldn't have to complain themselves.
I like how much information was provided regarding tours and transportation in the area. Having a shuttle to take you to the center of town was great and the drivers were all nice. Breakfast in the morning was a plus. The first night, a sliding door that separated two sides of my room got stuck, locking me in from the exit. It took a lot to get the door out and I had to change rooms. Then the sheets in the new room had been washed in detergent with a strong scent (which was a first for me regarding hotels) that made me nauseated. I couldn't sleep in the bed. I was given a bottle of champagne for the troubles, but I felt a refund on that night would have been much more appropriate given it was terrible all around. Also, the lounge restaurant menu leaves a lot to be desired. It doesn't change for lunch and dinner. Also, they charge you 3 euros for the cover that was on the table during the free breakfast. When I was asked if I wanted water, I wasn't told that I was buying a whole bottle of it for 3,50 euros. Additionally, everywhere else I ate for prices like that, they served some small dessert-like snack after the meal and offered limoncello at no extra charge. Here, nothing. I ate at a expensive restaurant in Le Sirenuse and didn't pay for the cloth covering the table. I learned why I didn't see people eating there for dinner. While I liked the hotel in general and the rest of my stay, I wouldn't stay there again if I go back to the Amalfi Coast, which I plan to do in a couple of years.
The staff were outstanding, helpful and very pleasant. They made our stay most pleasurable. Our view was a little crowded out by a large terrace interfering with our vista.
Wonderful Hotel Santa Catarina! We stayed 5 years ago on our honeymoon and this time it was just as wonderful Fantastic staff, fabulous views - pure luxury. Just one complaint the drinks were horrendously expensive!
The views were amazing, the rooms were spacious and the pool area made the holiday, being able to jump right into the sea from the platform was great. Was very expensive for the area, we checked out other places and felt like they would have been better value for the money.
The staff was incredible No complaints
Impeccable service. courteous, professional and helpful staff; nothing was too much trouble. The hotel is beautifully located with fabulous views and you can park in front!! Noisy and uneven heating (I suppose it works better as air conditioning)
Beautiful location, lovely old fashioned luxury hotel with amazing views. Great staff, large room and big bathroom. Very much worth the money.
everything. beautiful, great staff, wonderful food, and those views! no
The location The staff is not very helpful, some times slightly arrogant
thismust be one of the best hotels italy... an experience!
Hotel practically built-in to the rock, has several splendid terraces over viewing gorgeous Amalfi coast. Booking of sea view room is highly recommended. Good and various breakfast, friendly staff, very convenient deep water swimming area. Nothing to complain.
Helpful staff. Good breakfast. Great location. Even though the hotel faces a busy street, when you close the french doors and shutters, it is very quiet.
I stayed in one of superior double rooms. It was spacious and had beautiful view and a jacuzzi. Breakfast was fair, and I liked cappucino.
The location was excellent. Seaside and right in town for conveniences. Traveling with my 85 year old mother and she uses a wheelchair. This hotel was very accommodating for her. Nothing
This Hotel was really beautiful : nice furnitures, typiacally italian. The terrasse for the breafast was great with the view on Amalfi and the sea
It is close to the beach and in the middle of town. The room had sea view, and the price was reasonable. New doors to the balcony kept the sun and noise outside, the room was totally dark at night so we slept very well. Breakfast at a beautiful terrace.
excellent location and facilities. quiet, comfortable, spacious and convenient. Helpful staff no complaints at all
Convenience to public transportation in a town full of steps. Lovely breakfast room with view and helpful in suggesting smaller, less touristy restaurants. Although on a busy street facing the harbor, my room was quiet at night, which was a bonus. I would go back.
Location was great - the breakfast area overlooked Amalfi beach and the hotel was so close to the bus and ferry terminals. The room was spotlessly clean and staff were very friendly.
Helpful staff Very basic accomodation for the cost
friendly helpfull staff
This is a very nice 3 star hotel, situated in a 5 star location! You couldn't ask for a more beautiful place. Only one gripe! The breakfast, although a variety was offered, it never differed in the week we stayed. I can get very bored of ham & cheese, cerals and bread rolls.
Hotel staff were very friendly and helpful. Advice regarding day trips etc. was freely given and time was taken to help with our queries. The night staff were excellent and a credit to the hotel. While the hotel was clean and I do appreciate that it is in an expensive area, it is relatively old fashioned and overall the value for money was not very good. In recessionary times I feeel that there is a need for all hotels to look at these matters and reduce prices. The Amalfi coast hotels are not immune to this fact.
The ambience of the hotel is really homely and unique. The bed was more comfortable than bed at home. The view from terrace at Breakfast (which was hearty) was awesome. The free internet was appreciated. No complaints, everything was great. Maybe just provide a more detailed map to guests.
The location was fantastic and the room was large. The staff at the reception desk were very helpful. The breakfast buffet had the same things every day. Some variety would be nice.
location was good,sea wiev balconies perfect. breakfast was poor,old fashion rooms but clean.Don't go there in November because all restaurants closed.
close proximity to the centre of town and bus terminus. View from our balcony and window over the small harbour. Menu changed every night. No
Nice view of the ocean and Amalfi coast. It was a bit difficult to find the location by car. continental breakfast was only average.
Very cental. Easy access to boats for tours.
Excellent location in Amalfi - close to amenities, restaurants, boats and buses. Staff particularly helpful. A comfortable hotel. We would definitely go back and met a number of 'returners' which speaks volumes! Breakfasts could have been more exciting, but were ample. One suggestion - useful to have chairs on the balconies of rooms?
The staff were extremely friendly and helpful, the view from the hotel over the marina was soothing and the town center was a 5 min walk along the prominade.
We liked location of this hotel, good relation between staff and guests. We didn t the weather and rates, because the wether was bad and the rates were high/
The guesthouse was really centrally located, very clean and the room was a good size and very comfortable. The staff were friendly and helpful. I would stay there again. The hotel can only be accessed by climbing some steep stairs, and we didnt get any help with our luggage.
Location was good There was no signage to identify the hotel and there is no internet.Breakfast was very average.
The lady who owns the hotel is lovely, always willing to help with any enquiries. Very clean and location was pretty good too.