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The person at front desk was extremely helpful and the room was very clean.
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The gentleman at the desk went above and beyond. He made us feel special. We checked in at midnight and he was pleasant and helpful.
Very Nice, clean and the guest service was very helpful! Could not change the size of room/bed.
Complimentary shuttle was very convenient for an excursion to the local brewery.
It was close to everything. The bed was like sleeping on a cloud. Staff was great. Not a thing. Everything was perfect.
Almost new, clean, quiet, friendly staff, excellent location for business travelling.
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My daughter loved the pool and The fitness room. We had a great breakfast with 15 other people We were traveling with Enjoyed everything
The hotel is very clean and well appointed. Most of the staff are friendly and helpful. Internet is free. Great value for the money and a convenient location. The night shift front desk staff was rude (after 11:00pm. He was annoyed that he had to check us in and wasn't very nice or professional.
Location to wedding venue. Being update. Micro and fridge in room. They didn't have rooms, but then found them.2 rooms were suspose to be on first floor, loud parties in other rooms till morning .
The staff of the hotel were so helpful. They were courteous and very accommodating. Some of the nicest people I have met. I would return to the hotel just for them. Super friendly and made sure I was comfortable. Awesome people.
Got to this "hotel" at 11:30pm. First I got keys to a room which they also used as storage. After complaining they gave me the keys to a second room. Both beds on the second room had hairs and dirt under the conforter. They told me it was one of the best rooms and if i wanted they could show me other "good rooms". I drove 5 minutes away and paid $25 extra a night and stayed in a Best Western that had free breakfast, a great location and was spotles. Lesson learned. Spend a little more but have a stay in a great place. Do yourself a favor and avoid this super 8.
The good- the staff definitely works hard. Courteous desk staff. Completely clean, no bugs or evidence of bugs, which is more than what I expected, updated, new-looking linens and decor. The TV has a reasonable channel range, and the bed isn't uncomfortable. Water was fine, hot water available and with decent pressure. We didn't eat at the breakfast provided, so I can't comment on it, but I can say that there is an IHOP pretty nearby. There was an odd smell in the room when we first walked in, sort of chemically, but nothing unbearable. I'd rather smell chemical than something sketchy, and soon we didn't notice it at all. There is some noise from the highway, and I don't know if the couple in the room above ours were over exuberant or the walls are just thin, but I was definitely kept up by their activities. There were some repair issues-the toilet was even but its seat was not because it was missing a piece. There were a few other minor repairs needed. The staff is trying, the hotel is clean and up to date, the price is reasonable, but I wouldn't want to stay here more than one night. I don't know that I'd stop in again. It wasn't bad, it just wasn't great.
Absolutely nothing The rooms were extremely antiquated. The remotes were dirty. The air conditioner was dirty. There was hair found on our bed. If i didn't arrive so late and pre paid, i wouldn't have stayed there at all. Nothing was clean. Hallways reeked of smoke . Horrible
nothing lack of service lack of amenities
Clean, comfortable beds. Able to park 3 feet from the room door! The bathtub/shower floor was DEADLY slippy! There were no hand-holds. I had to throw the washcloths in under my feet to keep from slipping to my death!
It was clean and the price was very reasonable It only had 2 towels and 2 washclothes, and only 2 pillows on the bed.
Inexpensive and convenient The freezer portion of the fridge didn't work. We didn't realize this until we packed to leave and items were melted. Also the electrical outlets on the desk weren't working properly.
Location near places we wanted to tour. On major busy route and above on hill. Lovely trees. Had microwave and refrig. Owner was accommodating to change. Small room and small price. building looked recently painted. Had Wi-fi. Entrance was blocked by divided hwy from one direction. Needed to drive past and turn around to enter. No guide to TV stations. No hooks or places to hang clothes in bathroom. Would have used outside picnic table.
The bed was comfortable and the sheets were clean. Absolutely no amenities. A 'window' air conditioner in the back of the closet. The room was so hot and dark. Very old bathroom, shower was not clean. A flat screen TV with a satellite box which required manual push buttons to change the channel.
nothing. Poor mgt. very poor facilities. Turned water off to whole hotel at 2 pm on sat so we had to wait 2 hr for s shower and were late for a 5 pm graduation dinner . They were doing construction?? They planned this??
NOT A BLESSED THING!!!!!!! The entire experience was awful to put it mildly. The room stunk terribly, the light fixture between the beds was broken, it shorted out on me when I tried to light it. That is just to start. I have pics of how bad it was. In short, we hated everything!!!
He was nice to change room We got robbed not a good place to stay there really bad environment
Plenty of parking Rude. Lost my reservation. Bad area. Little service. Poor quality of room.
Absolutely nothing. The picture on the website was not an accurate indication of the accommodations. We did not stay the night, and checked into another hotel.
Nothing Very bad neighborhood, we kept an eye on our car all night, people going talking all night, we could hear everything. Wi-Fi does not work, filthy room, door handle broken for the bathroom.
location to downtown it did not provide all of the amenities described online
nothing my reservation was cancelled when i arrived to hotel so i had to look for another hotel.
Ground floor rooms Homeless people around the hotel; cigarette burns on the bed sheets; the bed sheets and pillows have 'Property of Memorial Hospital, Martinsville, VA'; room was supposed to be non-smoking but the room wreaked of smoke; low flow showers