Very bad experience in the reception
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$521
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Heliopic Hotel & Spa
- Indoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Heliopic Hotel & Spa
8.9
Very good
4684 verified ratings
Wonderful
3181
Very good
779
Good
379
Okay
138
Fair
112
Mediocre
42
Poor
53
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's prime location, especially its proximity to the Aiguille du Midi cable car and Chamonix center. The amenities, including the spa, lobby refreshments, and family-friendly features, were frequently highlighted as excellent. Service was described as warm, attentive, and helpful, with staff going out of their way to accommodate guests. Breakfast received positive remarks for quality and selection. Many guests also noted the comfort of the beds and rooms. Some negative feedback included lack of air conditioning, parking difficulties, and occasional noise, but overall, guests found the hotel to be a wonderful place to stay.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.9 out of 10
1637 reviews
9.4 out of 10
12 reviews
9.5 out of 10
1 review
6.3 out of 10
3 reviews
All reviews
Pros (+) The hotel is new, rooms are cozy and bathrooms are new and well decorated. The location is nice if you want to spend a weekend in Chamonix. Staff overall polite.
Cons (-) It feels like the management of this hotel doesn’t take care of things. The elevator was 3 days without light and they didn’t even care to put a torch or temporary light for safety reasons. The cleaning lady cleaned out room at 3.30pm while we wanted to rest! The spa had an empty bar where it was supposed to have tea to relax. The room had no mini bar and it was very hot- they was no air con. We w...
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Pros (+) 1- Location is really good, close to the center. 2- Check in/out was fast 3- Swimming Pool looks ok.
Cons (-) 1- There was extremely bad & disgusting smell in the toilet all the time, asked them couple of times to clean it with no improvement. 2- Parking access is from back side, parking is not free & costs 15€ per night.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities, including a spa, indoor pool, sauna, hammam, ski equipment rental, and a game room for guests to enjoy.
Is parking available at the hotel?
Yes, the hotel provides private parking and even has an electric vehicle charging station available for guests.
What can guests expect from the hotel's dining options?
Guests can look forward to a range of dining options, including a restaurant, bar/lounge, and the convenience of having food delivered to their accommodation.
How is the cleanliness of the hotel maintained?
The hotel ensures high standards of cleanliness, with daily housekeeping, disinfection of high-touch surfaces, and guest accommodation being thoroughly disinfected between stays.
When is the best time to visit the hotel?
The high season at the hotel is in February, offering an ideal time to experience the hotel's excellent facilities and the nearby attractions, such as the Aiguille du Midi tram.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Mountain View Room
Some guests recommended choosing a room with a mountain view to enjoy a more scenic and peaceful experience, especially if you prefer to avoid the road-facing side of the hotel.
Consider Room Selection Carefully
Guests suggested being mindful of room selection, as some rooms may have smaller bathrooms or face a busy road, impacting the overall experience.
Enjoy the Spa Facilities
Many guests praised the spa facilities, recommending them for a relaxing and enjoyable experience. Consider scheduling some time to unwind at the spa during your stay.
Check Parking Availability
If you plan to use the hotel's parking facilities, it's advisable to check availability in advance, as some guests encountered issues with parking due to limited space.
Explore Nearby Attractions
The hotel's proximity to the Aiguille du Midi tram makes it convenient for accessing nearby attractions. Consider planning a visit to the tram during your stay.
Be Mindful of Noise
Some guests noted that the rooms were not well soundproofed, leading to potential disturbances from neighboring rooms. Consider this when selecting your room or if you are sensitive to noise.
Take Advantage of the Hotel's Family-Friendly Amenities
If traveling with children, the hotel offers various family-friendly amenities, including play areas for kids and a playground, enhancing the overall experience for families.
Consider Dining Options
While the hotel offers excellent dining options, including a cheese restaurant, some guests found the breakfast selection repetitive. Consider exploring nearby dining options for variety.
Plan Spa Visits Strategically
To avoid overcrowding, consider visiting the spa during quieter hours, particularly in the evenings when it tends to be more peaceful.
Be Mindful of High Season Pricing
If visiting during the high season, be prepared for higher room rates and the possibility of breakfast not being included in the room price.
Location
50 Place de l'Aiguille du Midi, 74400 Chamonix, Haute-Savoie
What's nearby
- L'Aigulle du Midi Tram74 yd
- Casino Chamonix-Mont-Blanc0.3 mi
- Chamonix-Mont-Blanc Train Station0.4 mi
- Alpine Museum0.4 mi
- Chamonix Church0.4 mi
- Parc d'Attractions de Chamonix0.6 mi
- Stade Olympique de Chamonix0.6 mi
- Les Planards0.6 mi
- Brevent and Flegere Ski Area1.7 mi
- La Flégère1.8 mi
- Lake Brevent2.2 mi
- Mer de Glace2.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Heliopic Hotel & Spa
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | February | $396 | $501 |
Cheapest month to stay with an average 48% drop in price. | Most expensive month to stay with an average 106% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Heliopic Hotel & Spa
Which month has the cheapest rates at Heliopic Hotel & Spa?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Heliopic Hotel & Spa is November, with an average nightly rate of $165. The most expensive month is February at $547 per night.
What is the cheapest day to book Heliopic Hotel & Spa?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Heliopic Hotel & Spa is Wednesday, with an average nightly rate of $184. The most expensive day is Tuesday at $1,049 per night.
How far in advance should you book Heliopic Hotel & Spa?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Heliopic Hotel & Spa, book around 10 weeks in advance. This could save you approximately 61% compared to booking last minute.
KAYAK's top tips for your stay at Heliopic Hotel & Spa
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Distance to city center |
|---|
0.4 mi |