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Warm comfortable rooms with friendly and efficient staff Checkout was a bit slow
Really convenient location, beautiful and well-maintained. Comfortable and well-decorated rooms that were spacious and well-appointed. Would recommend! Free parking is a challenge near their hotel unless you would like to pay their daily rate of €25 per day or in a public pay parking facility, but overall not a hindrance to the experience.
We paid for a Mont Blanc view room and had a good Mont Blanc view from the room. It is about 5 to 10 mins walk to the cable car station. Hotel is very old and carpet in the room is really old and worn out and has a bad smell.
Excellent breakfast! Excellent views of Mont Blanc! Well spoken english by staff members!
perfect view on the mountains At the same time we checked in a whole bus with at least 30 people arrived. We got a room on the other side of the elevator and people were standing there late in the evening and early ( at 6:45 AM) in the morning and talking . It was very loud! We could not get another room!
Excellent value for money, good location, free covered parking, nice stuff
The spa facility is relax and the room is big No wifi free
Good location and within walking distance of all city facilities,great view of Mt Blanc Restaurant closed, expensive breakfast, room lacked most decorations normal to a 3 star hotel, staff unfriendly - moved out after 3 nights
great location only a few minutes walk from the centre and Mont Blanc, stunning view from the balcony of Mont Blanc too! Underground parking very cramped, better off parking on the road outside
Good location. The staff at the reception were generally helpful, especially the male receptionist who was very friendly. The room I stayed in could do better with more lighting. I did not want to open the curtains fully for privacy reasons - my room was on the first floor and overlooked neighbouring apartments. It could also do with more electric sockets.
The manager at the reception was very willing to help and offerred us a lot of useful infomation at our requested.
We had a fantastic stay!!!!! So relaxing, the facilities are exceptional A+, Very helpful & polite staff, this hotel is well above a three star rating!! will recommend this hotel to all my friends & will be back for a weeks snowboarding in February!!! Cant wait!!!
The beds are so comfy, the toilet are so spacious and the best of all the sauna and the hamman faciltieis. Simply excellent. Nope.
People running the place were very nice and helpful. Loved having a pool warm enough to swim even when it was not hot outside. Good breakfast buffet that came with the room.
Very friendly service SPA: The water in the swimming pool is cold - the swim is a doubtful pleasure, in fact I only put my feet into it. Hammam is smelly. Gym is a tiny room with just a few machines.
The staff at Reception was very helpful and kind, professional and friendly. Location was very good to reach the ski lift and also the bus to Argentiere. A bit of a walk to the centre of the town but it was worth it. The hotel was very modern, new and clean. The spa was very nice as well. No minibar in the room and a little cold in the room as well
Easy to find with good parking. The swiming pool was no longer there had we been aware of this we would have had the option to choose a diffrent Hotel.
outdoor heated jacuzzi, sauna, location, the mountain view, excellent staff... well above three star nothing
the staffs are really keen to help guests. the security in the hotel that is really secure.
Lovely staff, fantastic large room, very comfortable and would definately stay here again and recommend.
The hotel is well located and has a great restaurant. The rooms are very clean and comfortable. Although the hotel has a no smoking policy, they do not appear to enforce it because the corridors reeked of smoke sometimes.
Close to the Train station The bed cover was dusty.
Location, opposite Chamonix Station. Less that 2 mins from the main shopping area.
Clean bright room, comfortable, next to the railway station but the room was quiet and had a good view of the mountain, short walk into the town center, easy parking in a parking lot next door to the hotel free of charge.
They upgraded my room to a minisuite with a view of the mountains, and included the fantastic breakfast. Staff was very helpful, location is perfect for train travelers and easy to get to the mountain lift. A lovely experience. No
convenience location, beside the train station, can ask for the room facing Mont Blanc mountain, good view. hotel beside the main road, a bit noisy; no internet in rooms, only has internet at loby
Excellent breakfast buffet, friendly, cheerful and efficient staff, pleasant dining room. Our room, in the annexe across the road, was oddly shaped with inadequate storage and a minimalist shower room. The plastic floorboards were not very pleasant to walk on but they were not slippery. If you could get into the shower, squeezing through the gap between the glass wall and the tiled wall (not too difficult for the slim and fit, but hard for an older man with a bad back) the floor was incredibly slippery and dangerous. There were no grab rails or non stick mats (which are horrible, but in this case we needed one) so this shower was inappropriate for all ages. We asked for more hangers which made the storage less awkward (brought very quickly by a cheerful and helpful member of staff) but cannot think how we would have managed if we had booked the room for a week's skiing instead of a weekend wedding. Accor should design their accommodation better than this: it was uncomfortable and potentially dangerous. The bed was good, though, as were the windows and the heating.
Position near Mont Blanc, view, parking place, breakfast. distance from the centre of Chamonix
The Baffet Dinner was very poor!! All the other things were not big problem, but I dont reccomend to have dinner in the hotel...
the bed was comfy the service was not helpful the front desk was not friendly and were helpful when asked for ideas on what to do in the city
This hotel is closed to central station and it is very convenient for every places. I could have a good room facing mountains. I want to stay this hotel again. Nothing
loved the staff...very friendly. swimming pool was nice. breakfast was good. if small things couldbe worked on then it wouldbe a nice hotel to stay. but i can definately reccommed to ppl. rooms too small,,air condition not at all working. no concept of "room service" staff was good but whtever u want go down and fetch it. shower was pathetic. took very slow flow of water. took ages to have a shower. u can stay there only if u have a car. There is no balcony in any rooms.
Location and room position
Fantastic Staff. For our honeymoon - brought up very sweet note and split of Champagne. Would have loved to stay for more nights... will be back - soon I hope. Comfortable room, hotel. Friendly staff, helpful and nice spa area. Construction (for peak skiing season), understandable, not a problem!!
excellent ! everything is perfect,especially the night service！the chocolate is go good!
comfort of the beds and good food staff who were unaware of shops opened or closed in Chamonix
Central. Friendly clean.
Views from hotel were amazing. The Bistro Restaurant was excellent.
Friendly helpful staff. Swimming pool is very small and the current didn't work, if there is more than 10 people in the spa it is very cramped.
Excellent central location. Good clean rooms everyday. Nice, helpful staff. Rooms too hot. Bed and pillows not very comfy.
fasad and place very bad breakfast, etc.
The situation is perfect, the staff are friendly and helpful and the hotel itself is furnished and decorated to a very high standard.
Food(dinner and breakfast) and kindness of staff as well as the view from my room Absence of a bidet in the bathroom...
Freindly and helpful Staff, spoke excellent English to go with my awful French! The internet was not working for five of my six day stay
Excellent cuisine in hotel restaurant Decor and furniture a bit dated. Two mornings no hot water
Have enjoyed our stays at logis de France hotels. This was a few miles out of Chamonix so had to drive into town and park to enjoy the sights. However it was a quiet pleasant place with many recreational activities on site.
Quite, close to bus and train stops, Hotel Staff, Good size rooms. No stand up shower in double room, water gets all over the place and cheap pillows.
Very nice quiet and inexpensive hotel with Mont-Blanc view. Swimming pool was a nice surprise.
nice and quiet atmosphere, excellent breakfast
It was very quite and comfotable. It was difficult to find the hotel.
Beautiful view, Nice restaurant, Good location with a car. Staff were not that friendly
Beautiful setting in a quiet rustic part of Chamonix valley but close enough to town and ski slopes. Would be a good choice in summer too given the outdoor pool and proximity to golf course. Rooms are pretty basic even for a 2 star hotel e.g. No coffee or tea making facilities in the room.
this is more than four questions- you need to be more honest in your survey offer. the breakfast was delicious and the staff spoke english which was very helpful
Super-friendly and helpful staff really made our stay a delight. The hotel is spotlessly clean, the rooms are charming and spacious (we had a superior double with a generous balcony overlooking the Arve river), breakfast was good value for money and the afternoon tea and cakes offered each day was a bonus after a day of skiing. There is a sauna and fitness room, a games room and a very inviting open fire. Everything was excellent
Great view of mountains and glaciers. Nice pool / sauna / jacuzzi On main road. Rooms facing main road might be less enjoyable. Breakfast seemed expensive but was very good.
Near to transportation and near to 2 famous historical places ,mamokh and wax musem
The food was the greatest weakness. Dinner was not served for around 45 mins and no explanation was offered for the delay. When it came, the food was very poor - e.g awful (tasteless) pasta dish and over salted meat dish. Breakfast too was completely unsatisfactory - the fresh fruit was some days old and had gone sour (fizzing with bacteria). No explanation offered - and no apology but the staff did not require us to pay for it. For the rest, the hotel is shabby - obviously heavily used for skiiing holidays and showing the effects - damaged facias, stained carpets etc. Over all horribly over-priced and poor value for money. The description gave a very misleading impression of the hotel. (Copied to Trip Adviser)
Peaceful location, just off a main road leading to the Mont Blanc tunnel.Fabulous mountain views. A spacious hotel with good facilities.
Hotel was clean and very decorative, beautiful mountain scenery
It is an excellant value Hotel offering a high level of comfort.
Location The restaurant has limited choice and is pricey. The bar is uncomfortable and not welcoming.
We thoroughly enjoyed our stay at the hotel and we found both the restaurant & other public spaces to be very pleasant. We both enjoyed the meals that we had in the restaurant during our stay.
Facilities, friendly and helpful reception staff. Slight feeling of restaurant staff trying to guide you towards the expensive end of the menu ie wines, bottled water etc
Only stayed in passing overnight so cant say much, will love to use again. V|ery comfortable, breakfast inc. (little one) would have been nice touch, just coffee and bread and butter.Also, being vegetarian they made mje feel a bit uncomfortable asking for a veggie pasta. Only the request for a pasta and vegetables as I do not eat meat or fish. Made a bit of a big deal of it. Wonderful reception, wonderful room. Will come again.
Very friendly staff, clean, comfortable and welcoming hotel.
Good location; comfortble room Dfficulty re dinner menu. Informed that residents could only chose from the set menu, whilst being prepared to pay a la carte. Resolved by Manageress, which was unnecessarily stressful for both me and her.
Hiking and sightseeing in Chamonix mountains Many group tourist in hotel, which occupied dining area.
Good day! I would like that there will be some kind of spa, not only sauna. It would be better to have more varity breakfast
Friendly staff, Clean rooms, Excellent location in the center and Swimming pool on the roof Wifi not available in some (remote?) parts of the hotel, Bit noisy street, No balcony on the first floor
The location was excellent and the rooms were clean There was no tea and coffee facilities even in a deluxe Room. Also a Deluxe room should be facing the Mont Blanc - that is the bare minimum expected The breakfast variety was mediocre.
location is great. rooms are fine. personel are under any expectations = bad, impolite, not helpful
The hotel was centrally located close to good range of shops and restaurants. They have a policy of allowing guests to keep pets in the bedrooms (and to be left unattended) which we were unaware of at the time of booking. We would not have booked this hotel if we had known this was permitted. The room was hot and airless.
Good location, nice view from balcony. Hotel was good and clean, but meal was fare behind. Breakfast choice relatively poor. During dinner was very warm in restaurant and staff did not wont open window. Restaurant is not exactly good for families with small children. It look like high class, but in my opinion it is not.
The location is good for evening walks in downtown Chamonix The bunk bed for the children was very instabel, it moved more than 10 cm asside. The breakfast was not very tastefull especially the warm dishes (e.g. bacon, eggs) that where cold.
Centrally located to the main shopping and dining areas and the mountain attractions. very impressive looking from the street. Romm was very small, and despire advertising "most rooms with a view of the mountains", we overlooked a service alley.
Easy to find, close to carpark, shops etc.
Location is perfect
position. breakfast was poor.
Dire need of decoration, and jacuzi not much use if it's broken!
Good location, great view, spacious, clean and comfortable. As we stayed only one night, we did not really have time to use all the facilities or interact with the staff outside of checkin and checkout, which went well. Just a suggestion. Could do with a some freshening up and renovation. The exit from the underground parking was not marked, a well lit exit (Sortie) sign would be helpful.
it is in the center of chamoix hotel bar shuts early
The hotel is good and clean. The view is great if it directly face Mont Blanc, on a high floor. My room is on second floor and not directly face Mont Blanc, but they call it Mont Blanc view. :( The receiption is okay but not very firendly.
view from top restaurant
The location was excellent, easy to get to different areas in the chamonix valley by bus and a great range of restaurants.
Luxurious accommodation; comfortable bedding; great pool, sauna, steam room and jacuzzi; helpful staff the size of the "Mont Blanc" class rooms is small to mid-sized...
very polite and helpfull staff. Room clean and presented to a high standard breakfast was a little expensive in comparison to other eating places available. The breakfast room was not very inviting - especially considering the price.
Polite friendly staff. Decent room.
Beautifully furnished, very attractive ambience; very polite and helpful staff.
Position, friendliness of staff
very friendly staff at front desk the balcony was very very small
The hotel staff are really nice and willing to help the guests. In our room, the WiFi signal was week and could not get to the Internet. We could go online in the lobby, however.
Nothing was too much trouble for the staff and the surroundings are unbeatable.
I truly enjoyed the ambience of this hotel. The experience was warm, yet elegant and the location is perfect! Breakfast was $20 additional per day, per guest
Great location, excellent breakfast room (in spite of very few guests), very helpful staff.
Location Room was very cold, heating functioned only on in the evening. Blankets very thin. Narrow bed. Bathroom old, with fungus smell. You've to decide the evening before whether you want breakfast or not. That's more a question for a hostel than a hotel. Big, smelly dog in the corridor, but that was probably not the hotels fault.
staff was extremely accomodating and could not have been more helpful. Especially Myrhtitte(sp?). only stayed one day.
Excellent views of mont blanc, fantastic to wake up and see the mountains from your balcony.
The view from the room balconies and the restaurant terrace is spectacular - Mont Blanc in all its splendor. The flowers and the vegatable garden were lovely. The rooms were comfortable with modern bathrooms. Breakfast was very pleasant with good cheeses, fresh fruit and eggs to order and even international newspapers. There was a sauna and jacuzzi which were very nice because we were alone there. More than two in the sauna would have been a squeeze. We dined there both evenings with the reasonable half board offer of 30 Euros per person for four courses. We had very high expectations from the reviews. But the food, while fresh and good, was in no way remarkable.
Wonderfully discreet and luxurious
The staff were very friendly and helpful - they made our stay very easy
Very nice place, Some bad points for gym
Although a short stay of only 2 nights we enjoyed the rooms at the Chalet. Beautiful views with a rustic atmosphere in the rooms and hotel; it is overall very enchanting. Not very far from the resort centre and suitable for children given the lovely playground they have in between the Hotel and the Chalet. We'll sure visit again. Very good breakfast and attentive staff.
This hotel was very nice; looked like a small chalet with a lodge atmosphere. I had a 3rd floor room with balcony, and incredible view of Mont Blanc. This was fantastic. The rooms were very nice, and beds/bedding confortable. Location was excellent, I could walk into town. Hotel had a countryside feel, which was really nice. The outdoor area was also nice - chaise lounges, picnic tables,etc. No.
Everything was perfect..just cannot find anything to complain about..the hotel has an excellent location and it is very welcoming,the rooms are very cozy, the staff is extremely friendly, food was exquisite...
Staff were extremely helpful and the hotel was comfortable. The bar / lounge area was particularly pleasant with a big open fire and a range of books. There was a lovely outside garden with loungers and picnic tables for sunny days. Dinner in the hotel was excellent and good value. There was nothing that I did not like about the hotel; it was all excellent.
The best view in chamonix and very nice decoration
Excellent room and staff were extremely helpful. Location was great for all purposes. Very comfortable. Nothing - all good.
very cosy, like at home no
staff very helpfull and attention to detail excellent, food was also excellent
We rode tram to top of moundain and took three hour hike. Returned to village on train.
Everything !!! This hotel is one of the best I visited !!!!
This is our fourth summer in a row that we stay at Les Grands Montets. This tells it all. The Nepalese lady serving breakfast was a bit rude but nothing could retract frim the friendliness of the owners and the staff.
Excellent location for skiers; very nice hotel, exceed expectations for a 3 stars hotel
Size of hotel - not too big. Outdoor hot tub. Views. Location. Breakfast was very comprehensive. Friendly staff. No restaurant.
staff are outstanding, view is fantastic with very nice facilities. everything was great and would go back.
What a view! Nice place.
Very relaxing with comfortable beds. Excellent breakfast and dinner. Allowed to keep room until our 6.00 p.m. departure at no extra cost. Staff very helpful
Good size rooms, pleasant outlook, great breakfast, interesting building/public areas. 5 min walk into the main town.
Very convenient for the cable car. Staff very helpful. Swimming pool & small spa relaxing after a days skiing. Short walk to Argentiere where there are some good restaurants & bars Would like a kettle & Tea/coffee service in room
The staff was exceptionally welcoming and helpful with all things Chamonix. The rooms were crisp, clean, and although maybe a little small for some, they had many different options for any type of traveler. The hotel is at the center of town and about a 5 minute walk from anything. Definitely staying here again if not for the location and "hip" vibe, then for the fantastic staff (or the breakfast). Nothing.
The lodge is very cozy, private and away from the town so it is very quiet. We went in the summer, and there is a very nice hike right out the front door up to the Mer du Glace glacier. Dinner was excellent.
The experience of this Hotel has to be made in person, very few words could let people know, our room balcony doors had view of Mont Blanc... my word would be "perfect"
impeccable service and personel; delicious cuisine; ambiance rich, orignal and in alpine style; tranquillity and silence; mountains track leaving from the front door; spa and turkish bath; semiopen swimming pool; away from messy, noisy, dirty and tourstic chamonix; really immersed in nature