Would you like to save as your currency permanently or for this visit only?
Excellent service, very friendly and correct personnel, great experience!
Everyone was very pleasant. A few staff spoke English. Rooms were clean. Great breakfast buffet. The pool is a above ground pool, and not as nice as it looked online. They had a nice bar with a piano player. The lobby/bar/buffet is quite open with couches to sit as you wait for taxis. Its a little old fashioned.
Very good lagation. Room is not very clean.
Very friendly and accommodating staff. They try to do everything to please their guests. Just ask and they assist. No complaints. The room rate charged was a little higher than the rate shown when it was booked.
Excellent facilities. Helpful staff. Good choice of foods. Location central. Rooms clean. Would not hesitate to go again. Fantastic value
The location is convenient to all facilities_shopping ,restaurant etc. Everything was ok during my stay.
Great breakfast buffet Need updating.
The room was spacious and the bed was comfortable
We were so lucky that they upgraded us to a executive floor, we were very appreciated.I enjoyed very much because the staff were very polite and helpful. One time we were thinking to go to a vegetarian restaurant, one of their staff was so helpful to guide and did the contact for us. In general, it was very fine, except the water in shower takes awhile to adjust.
Complements to the staff at the front desk. They are both friendly and professional, which give the new arrivals a very good first impression. Also the portering services are highly recommended.
I have no real complaints about my stay at Moon Lake Hotel. The room was spacious and clean, the bed was comfortable (good firm mattress), and all toiletries were provided as complimentary. The location is great, being just a few minutes' walk from the main railway station, the breakfast was plentiful, and the staff were friendly and helpful. For the price, there is literally nothing I have to complain about.