Pros (+) Super-friendly staff, good location
Cons (-) Pool was alot smaller than I expected
3 stars
Comfort Suites Charleston West Ashley
Photos of Comfort Suites Charleston West Ashley
Overview
The Comfort Suites West of the Ashley hotel is situated in the West Ashley area of Charleston, offering easy access to the Citadel Mall and local restaurants. This hotel is also close to the Charleston Music Hall, Charleston City Market, South Carolina Aquarium, and Charleston Tanger Outlets. Guests coming into town for a cruise are less than eight miles from the Port of Charleston Cruise Terminal and downtown Charleston’s business and entertainment districts are not far from this hotel. Free parking is provided for all hotel guests.
The Comfort Suites West of the Ashley hotel offers 100 guest rooms with complimentary continental breakfast and free wireless Internet throughout the hotel. This is a non-smoking property. There is a 24-hour fitness center and a 24-hour business center available at this hotel, which also has an indoor pool and lounge area for guest enjoyment. The hotel front desk is open 24 hours and laundry service is available. There is also a snack bar and gift shop for guests.
Daily housekeeping is provided at this property, which does not allow pets. Children stay free when using existing bedding. All of the guest rooms offer individual climate control, coffee and tea service, ironing amenities, a sofa bed, and a flat-screen TV with cable. A refrigerator and microwave are provided, along with a spacious work desk and a private bathroom with complimentary toiletries. There are a limited number of connecting rooms and accessible guest rooms at this hotel.
Latest deals for Comfort Suites Charleston West Ashley
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Comfort Suites Charleston West Ashley
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchen
- Kitchenette
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Bathroom
- Bathtub
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Snack bar
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Things to do
- Gift shop
General
- Telephone
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites Charleston West Ashley
8.2
Very good
1763 verified ratings
Wonderful
926
Very good
337
Good
180
Okay
75
Fair
88
Mediocre
45
Poor
112
Summary of reviews
Guests say
Guests had significant complaints about the location and service, with many mentioning rude staff and poor experiences. However, some guests appreciated the cleanliness of the hotel and the comfort of the beds. The breakfast options were also noted as needing improvement, despite some positive remarks about the food quality.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
28 reviews
8.6 out of 10
7 reviews
All reviews
Pros (+) Price and size of the room
Cons (-) Shower was not very clean and needs to be refurbished. Pull out couch was not comfortable, we know they're not a full mattress however this one was more uncomfortable than most.
Cons (-) Front desk not friendly. Barely looked up at us. Entryway smelled. Indoor pool cold. Crumbs in fold out couch bed. Blanket for couch bed not soft at all.
Pros (+) Great beds, nice contemporary decor, very friendly and accommodating staff, good breakfast. Small indoor pool was perfect for young children. Close to grocery, CVS and some restaurants.
Cons (-) Limited on site parking--you may have to park in overflow across the street if you check in late.
Pros (+) The rooms where very spacious. We were able to fit 6 people in one room. It was a great deal too! They were very clean and up to date.
Cons (-) It was about a 10 minute drive from downtown. We are used to staying downtown where we could walk to everything.
Pros (+) Friendly Staff Quickly Solved Problem Very Good Breakfast Selection and Quality Good View (5th Floor) Quick Elevators
Cons (-) Did not have the reserved room (however made it right in about 15 minutes by moving rooms) Located on a complicated corner that is not the easiest to access (you must circle the block to turn left)
Cons (-) Staff at check in was not friendly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary continental breakfast?
The complimentary continental breakfast offers a great variety and is very tasty, according to guest reviews.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned concerns about the cleanliness of the rooms, such as grunge on bedside lamps and unclean bathrooms. However, other guests found the rooms to be clean and comfortable.
Is there any feedback about the quality of the beds?
Some guests found the beds to be comfortable and the rooms spacious, while others mentioned that the mattress in their room needed to be replaced.
What are the common comments about the hotel staff?
Guests frequently mentioned that the staff was friendly, helpful, and accommodating, providing a pleasant experience during their stay.
Is there any feedback about the availability of parking?
A few guests mentioned that there wasn't enough parking, which could be a concern for visitors. However, free parking is provided for all hotel guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Renovated Room
Some guests mentioned that the newly renovated rooms were comfortable and modern, so consider requesting one of these rooms for a more updated experience.
Check Room Cleanliness
Several guests reported issues with room cleanliness, such as dirty floors and unclean bathrooms, so it's advisable to inspect the room upon arrival and request a change if necessary.
Consider Noise Levels
Rooms facing the street side were noted to be a bit loud, so if you're sensitive to noise, you may want to request a room away from the street.
Be Mindful of Room Key Deactivation
Some guests experienced issues with their room key being deactivated by their phones, so it's recommended to keep this in mind and request assistance if needed.
Verify Room Amenities
Double-check that all amenities in the room are in good condition, as some guests reported issues with broken or unclean items, such as broken bathroom fixtures and unclean furniture.
Be Aware of Ongoing Renovations
The hotel is currently undergoing renovations, so be prepared for some areas to be under construction and for potential signs of renovation work in progress.
Consider Parking Availability
A few guests mentioned a shortage of parking, so it's advisable to inquire about parking availability upon booking or arrival, especially if you are traveling with a vehicle.
Check for Health and Safety Measures
The hotel has implemented various health and safety measures, including contactless check-in, enhanced cleaning, and physical distancing rules, which may impact your stay, so it's helpful to be aware of these measures in advance.
Breakfast Variety
While many guests praised the breakfast, some noted that the options were limited, so it's worth considering if you have specific dietary preferences or requirements.
Location Convenience
The hotel's location provides easy access to various attractions and expressways, making it a convenient choice for travelers looking to explore the Charleston area.
Location
2080 Savannah Highway, Charleston, SC 29407
What's nearby
- West Ashley Park2.5 mi
- Charlestowne Landing3 mi
- Lowndes Grove4 mi
- Citadel4.2 mi
- Hampton Park4.5 mi
- West Point Rice Mill4.8 mi
- Charleston Arsenal5 mi
- Medical University of South Carolina5 mi
- Cathedral of Saint John the Baptist5.8 mi
- Kahal Kadosh Beth Elohim5.9 mi
- Theatre 995.9 mi
- Arthur Ravenel Jr. Bridge5.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Charleston West Ashley
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | June | $145 | $217 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 16% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Comfort Suites Charleston West Ashley
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites Charleston West Ashley
FAQs when booking at Comfort Suites Charleston West Ashley
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See most recommended stays in CharlestonGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 6.0 mi | Charleston | 7.1 mi |
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