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Value for money
Distance to city center
Distance to airport
|"Great place, easy check-in, good breakfast"||(in 49 reviews)|
|"Staff was very friendly and helpful!"||(in 48 reviews)|
|"The bed was very comfortable."||(in 27 reviews)|
|"The room was very dirty."||(in 7 reviews)|
|"The room was very dirty."||(in 44 reviews)|
|"The room was very dirty."||(in 45 reviews)|
Time of year
Show reviews that mention
|big room||in 164 reviews|
|new room||in 139 reviews|
|good breakfast||in 122 reviews|
|staff was friendly||in 105 reviews|
|indoor pool||in 73 reviews|
|comfortable bed||in 65 reviews|
|good location||in 44 reviews|
|hot water||in 20 reviews|
|separate living||in 16 reviews|
|downtown charleston||in 11 reviews|
|water pressure||in 10 reviews|
|stained and dirty||in 9 reviews|
|friendly staff||in 1 review|
Family Weekend Getaway
I absolutely loved the fact that the manager on duty, at time of check in, immediately did what was necessary to allow my family and I to check in early because my Mother has breathing problems. The manager did not harass me or go out of his way to be difficult. He was very pleasant and respectful to my family and I.
The only thing I did not like is that the hotel staff did not verbally make me aware of a $50 incidental fee. Paying the fee, and eventually having it returned to me, was not the problem. Not verbally being told that I would incur this charge was the problem. Had my financial situation been different, this unknown charge may have caused me some major inconvenience. I am considering this to be an extremely minor issue, that can be easily adjusted for future purposes, because of how fantastic my overall stay was.
Front desk friendly
Shower was not clean as had hairs. I showered after a long day and it was late so I didn't want to call the front desk. I thought it's only one night and then we're out to drive to Savannah.
Location and price were good.
Cleanliness could have been better. Towels were very small.
charge twice and higher rate then the hotel.
Don't stay here.
We were suppose to check in at 3 p.m., arrived at 2:30 p.m., they said come back at 3, no problem. Got back to the hotel at 4:30 p.m. and our room still was not ready. The housekeeper went room to room to find us a clean one. The one they ended up putting us in had a not so great smell. The housekeeper said that someone was there for over a month with a cat and they could NOT get the smell out. Next day, housekeeping never showed up with clean towels, etc. We mentioned it to the front desk and they didn't seem concerned in the least. They did however ask if we would care for clean towels. The following day there were 3 bags of what I think was trash outside the elevator door along with a dirty mop. The next morning the same bags and mop were still in the same place. I would NOT recommend this hotel to ANYONE. Terrible.
Your stay in charming Charleston gets even better at this Hawthorn Suites by Wyndham Charleston/West Ashley lodging, very near Interstate 526 and Highway 17, and just a short drive from Charleston International Airport and the great dining, shopping and sightseeing in downtown Charleston. This completely non-smoking property offers a complimentary hot breakfast each morning and complimentary wireless Internet throughout the hotel. Pets are welcome, and you will appreciate the laundry facilities, printing and fax services, and complimentary parking for vehicles under 25ft in length. Splash in the indoor heated pool in all kinds of weather, work out in the fitness center and book the conference and meeting room for your next event.
based on 435 reviews
Value for money
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Reviews about Hawthorn Suites by Wyndham Charleston/West Ashley
Most Popular Landmarks
- Drayton Hall 5.6 mi
- Magnolia Plantation and Gardens 6.3 mi
- Charleston Museum 6.6 mi
- Joseph Manigault House 6.6 mi
- Aiken-Rhett House 6.7 mi
- Charleston Historic District 6.8 mi