It is a dump and the pool is empty. The room was half renovated and lacked coverings. Would have checked out immediately and requested a refund if we had not booked through kayak.
4 stars
DoubleTree by Hilton South Charlotte Tyvola
Photos of DoubleTree by Hilton South Charlotte Tyvola
Overview
Our hotel is a 15-minute drive to Charlotte Douglas International Airport CLT. Our hotel features a modern fitness center, complimentary guest room internet, tranquil courtyard, a bar and 3 meal restaurant. Explore nearby attractions like the Billy Graham Library and SouthPark Mall, or visit Uptown Charlotte, Carowinds Amusement Park and Bank of America Stadium which are within a seven-mile radius. Relax in our well-appointed guest rooms that feature large work desks with complimentary wireless Internet access, flat-screen TVs. Whether you are gathering for work or celebrating a special occasion, the DoubleTree by Hilton South Charlotte Tyvola has the right space to best fit your needs. From boardrooms to ballrooms, our on-site professional will make planning a breeze. Go, stay, work, or play in spaces made to fit your needs.
Latest deals for DoubleTree by Hilton South Charlotte Tyvola
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton South Charlotte Tyvola
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Adapter
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Vending machine (drinks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of DoubleTree by Hilton South Charlotte Tyvola
6.7
Okay
693 verified ratings
Wonderful
259
Very good
94
Good
51
Okay
54
Fair
68
Mediocre
35
Poor
132
Summary of reviews
Guests say
Guests appreciated the hotel's location and the kindness of some staff members, particularly during difficult situations. However, many expressed dissatisfaction with the service, citing poor management and negative experiences with the night staff. Cleanliness was also a concern, with reports of theft and bugs, leading to an overall negative impression of the hotel.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.8 out of 10
11 reviews
6 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers standout amenities such as daily housekeeping, contactless check-in/check-out, a fitness center, and a free airport shuttle.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned concerns about the cleanliness of the rooms, including issues with vacuuming and dirty carpets.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, although some guests experienced slow service and unresponsive staff at times.
Is parking readily available at the hotel?
Parking is available, but some guests found the parking lot to be small, and there were concerns about being charged for parking despite expectations of free parking.
When is the best time to visit the hotel?
The hotel's high season is in October, and the low season is in March, offering potential guests an idea of the best times to plan their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported noise issues, so consider requesting a room away from ice machines or other potential sources of noise.
Verify Free Amenities
Some guests were surprised by additional fees for parking, so it's advisable to verify the cost of any supposedly free amenities before arrival.
Check Shuttle Service Reliability
Several guests experienced delays with the hotel's shuttle service, so it may be wise to have a backup plan for transportation to the airport.
Request Cleanliness Check
A few guests mentioned cleanliness issues, so consider requesting a room inspection upon check-in to ensure everything meets expectations.
Confirm Special Requests
If you have specific needs such as a microwave or refrigerator, it's advisable to confirm their availability in the room before arrival, as some guests were disappointed by their absence.
Explore Nearby Dining Options
The hotel is located near various restaurants and a grocery store, making it convenient for dining, especially for longer stays.
Be Mindful of Seasonal Rates
If planning a visit, it's worth considering the hotel's high and low seasons to potentially take advantage of better rates or avoid crowds.
Utilize Business Amenities
The hotel offers a business center and meeting facilities, making it suitable for business travelers or those in need of work-related services.
Pet-Friendly Considerations
If traveling with pets, be aware that pet owners reported being relegated to a lower level with reduced amenities and charged an additional fee.
Address Noise Concerns
Some guests experienced noise disturbances, so it may be beneficial to bring earplugs or request a room away from potential sources of noise.
Location
5624 Westpark Drive, Charlotte, NC 28217
What's nearby
- SouthPark Mall3.4 mi
- Charlotte Center City4.7 mi
- Carolinas Aviation Museum4.7 mi
- Bank of America Stadium4.9 mi
- Mint Museum RANDOLPH4.9 mi
- NASCAR Hall of Fame4.9 mi
- Charlotte Convention Center4.9 mi
- Intimidator Roller Coaster5 mi
- Carowind5 mi
- 400 South Tryon5 mi
- Little Sugar Creek Greenway5.1 mi
- 112 Tryon Plaza5.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton South Charlotte Tyvola
Low season | November |
|---|---|
High season | January |
Average price (weeknight) | $153 |
Average price (weekend night) | $151 |
When to book a room at DoubleTree by Hilton South Charlotte Tyvola
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton South Charlotte Tyvola
FAQs when booking at DoubleTree by Hilton South Charlotte Tyvola
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Value for money | 7.1 |
|---|---|
Distance to city center | 5.3 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 5.2 mi |
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