Pros (+) The staff were kind. Do
Cons (-) Our lock was broken on our room. We smelled weed our entire stay. The hotel staff was kind, but they did not fix anything during our stay. The bed was very firm and uncomfortable.
3 stars
Wyndham Garden Charlotte Airport Southeast
Photos of Wyndham Garden Charlotte Airport Southeast
Overview
Thank you for choosing our Wyndham Garden Charlotte Airport Southeast hotel. 24/7 free airport shuttle
Latest deals for Wyndham Garden Charlotte Airport Southeast
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Wyndham Garden Charlotte Airport Southeast
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Bottle of water
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Dining
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
Accessibility and suitability
- No smoking
- Elevator
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Sofa
- Storage available
Media and entertainment
- Cable or satellite TV
- Shared lounge/TV area
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
- First-aid kit
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Wyndham Garden Charlotte Airport Southeast
5.7
Fair
1221 verified ratings
Wonderful
287
Very good
126
Good
137
Okay
99
Fair
116
Mediocre
93
Poor
363
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the cleanliness and service at the hotel, citing issues such as roaches in rooms, poor housekeeping, and rude staff. However, many appreciated the hotel's convenient location and some positive interactions with front desk staff. Overall, the experience was marred by maintenance and service shortcomings.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
5.9 out of 10
814 reviews
5 out of 10
195 reviews
6.9 out of 10
92 reviews
4.4 out of 10
4 reviews
All reviews
Pros (+) Location
Cons (-) Room smells old
Pros (+) The location was the only thing going for his hotel.
Cons (-) The staff was never there; we always had to wait for them to come out from the back. When they did, they were rude and looked like a mess... stains all over their clothing, etc. The rooms itself were disgusting. The bathroom floors were always dirty, the carpet felt gross when walking on it. Major updates and cleaning need to be done.
Pros (+) The lobby has had a makeover and looks really nice. Unfortunately, I wasn't sleeping in the lobby.
Cons (-) Pillows were cheap, bed was old and hard. Very uncomfortable. House keeping was poor at best, and only made the bed without craning anything else for 5 days. I drank the coffee supplied to the room the first day, and it was never refilled. No snack machines, only an overpriced shop at the front desk. I'm typing this from a hotel bed as we speak, and I travel a lot. That particular Wyndham was the ...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast included amenity?
The hotel offers a breakfast included amenity, with a buffet that is stocked and ready to go before 6 am and still going strong after 9 am, along with fresh hot coffee available around the clock.
What are the parking options available at the hotel?
The hotel provides free parking and private parking, as well as a free airport shuttle for added convenience.
How is the cleanliness of the hotel's rooms and facilities?
Guests have praised the cleanliness of the rooms and facilities, with many highlighting the clean and comfy rooms, while some have expressed concerns about the cleanliness of certain areas.
What are the best times to visit the hotel?
The low season is in March, while the high season is in September, making these months ideal for a visit to the hotel.
What are the standout features of the hotel's customer service?
The staff at the hotel are described as friendly, professional, and helpful, with guests appreciating their attentiveness and welcoming nature.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with the smell of smoke in the hallway on the 2nd floor, so consider requesting a room on a different floor if you are sensitive to smoke odors.
Check Room Amenities
Some guests mentioned that the rooms had a microwave, which can be convenient for heating up snacks or leftovers.
Verify Room Cleanliness
Several guests reported cleanliness issues, including mold in the bathroom and dirty carpets, so it's advisable to thoroughly inspect the room upon arrival and report any issues to the front desk immediately.
Be Aware of Surroundings
Some guests expressed concerns about the area around the hotel, mentioning the presence of homeless individuals and a sketchy environment, so it's advisable to be cautious, especially at night.
Confirm Breakfast Availability
Some guests mentioned that breakfast was minimal and that certain items ran out before the designated breakfast hours, so it's advisable to check with the staff about the availability of breakfast items during your stay.
Inquire About Special Requests
If you have specific needs, such as a room with disability access or a particular bed size, it's recommended to communicate these requirements to the hotel in advance to ensure they can accommodate your needs.
Check for Maintenance Issues
Several guests reported issues with the hotel's facilities, such as non-functional laundry facilities and an out-of-service elevator, so it's advisable to inquire about the status of these amenities before your stay.
Consider Alternative Accommodations
Due to numerous negative reviews citing cleanliness, safety, and maintenance concerns, it may be prudent to explore alternative accommodation options in the area.
Verify Room Features
Some guests reported issues with room features, such as non-working TVs and noisy air conditioning units, so it's advisable to check the functionality of these amenities upon check-in.
Confirm Payment Policies
Given reports of deposit-related issues and refund difficulties, it's advisable to clarify the hotel's payment and refund policies before making a reservation.
Location
440 Griffith Road, Charlotte, NC 28217
What's nearby
- SouthPark Mall3.3 mi
- Charlotte Center City4.7 mi
- Mint Museum RANDOLPH4.9 mi
- Carolinas Aviation Museum4.9 mi
- Bank of America Stadium4.9 mi
- NASCAR Hall of Fame4.9 mi
- Intimidator Roller Coaster4.9 mi
- Charlotte Convention Center5 mi
- Carowind5 mi
- Little Sugar Creek Greenway5.1 mi
- 400 South Tryon5.1 mi
- 112 Tryon Plaza5.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Wyndham Garden Charlotte Airport Southeast
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $85 |
Average price (weekend night) | $83 |
When to book a room at Wyndham Garden Charlotte Airport Southeast
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Wyndham Garden Charlotte Airport Southeast
FAQs when booking at Wyndham Garden Charlotte Airport Southeast
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in CharlotteMost recommended
See most recommended stays in CharlotteGood to know
Value for money | 6.7 |
|---|---|
Distance to city center | 5.3 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 5.3 mi |
Everything you need to know for your stay in Charlotte
Complete your trip
Popular destinations