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Pros. The staff were kind. Do
Cons. Our lock was broken on our room. We smelled weed our entire stay. The hotel staff was kind, but they did not fix anything during our stay. The bed was very firm and uncomfortable.
Pros. The location was the only thing going for his hotel.
Cons. The staff was never there; we always had to wait for them to come out from the back. When they did, they were rude and looked like a mess... stains all over their clothing, etc. The rooms itself were disgusting. The bathroom floors were always dirty, the carpet felt gross when walking on it. Major updates and cleaning need to be done.
Pros. The lobby has had a makeover and looks really nice. Unfortunately, I wasn't sleeping in the lobby.
Cons. Pillows were cheap, bed was old and hard. Very uncomfortable. House keeping was poor at best, and only made the bed without craning anything else for 5 days. I drank the coffee supplied to the room the first day, and it was never refilled. No snack machines, only an overpriced shop at the front desk. I'm typing this from a hotel bed as we speak, and I travel a lot. That particular Wyndham was the worst that I've stayed in.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast included amenity?
The hotel offers a breakfast included amenity, with a buffet that is stocked and ready to go before 6 am and still going strong after 9 am, along with fresh hot coffee available around the clock.
What are the parking options available at the hotel?
The hotel provides free parking and private parking, as well as a free airport shuttle for added convenience.
How is the cleanliness of the hotel's rooms and facilities?
Guests have praised the cleanliness of the rooms and facilities, with many highlighting the clean and comfy rooms, while some have expressed concerns about the cleanliness of certain areas.
What are the best times to visit the hotel?
The low season is in March, while the high season is in September, making these months ideal for a visit to the hotel.
What are the standout features of the hotel's customer service?
The staff at the hotel are described as friendly, professional, and helpful, with guests appreciating their attentiveness and welcoming nature.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported issues with the smell of smoke in the hallway on the 2nd floor, so consider requesting a room on a different floor if you are sensitive to smoke odors.
Check Room Amenities
Some guests mentioned that the rooms had a microwave, which can be convenient for heating up snacks or leftovers.
Verify Room Cleanliness
Several guests reported cleanliness issues, including mold in the bathroom and dirty carpets, so it's advisable to thoroughly inspect the room upon arrival and report any issues to the front desk immediately.
Be Aware of Surroundings
Some guests expressed concerns about the area around the hotel, mentioning the presence of homeless individuals and a sketchy environment, so it's advisable to be cautious, especially at night.
Confirm Breakfast Availability
Some guests mentioned that breakfast was minimal and that certain items ran out before the designated breakfast hours, so it's advisable to check with the staff about the availability of breakfast items during your stay.
Inquire About Special Requests
If you have specific needs, such as a room with disability access or a particular bed size, it's recommended to communicate these requirements to the hotel in advance to ensure they can accommodate your needs.
Check for Maintenance Issues
Several guests reported issues with the hotel's facilities, such as non-functional laundry facilities and an out-of-service elevator, so it's advisable to inquire about the status of these amenities before your stay.
Consider Alternative Accommodations
Due to numerous negative reviews citing cleanliness, safety, and maintenance concerns, it may be prudent to explore alternative accommodation options in the area.
Verify Room Features
Some guests reported issues with room features, such as non-working TVs and noisy air conditioning units, so it's advisable to check the functionality of these amenities upon check-in.
Confirm Payment Policies
Given reports of deposit-related issues and refund difficulties, it's advisable to clarify the hotel's payment and refund policies before making a reservation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | September |
Average price (weeknight) | $75 |
Average price (weekend night) | $90 |
Wyndham Garden Charlotte Airport Southeast is located at 440 Griffith Road in South Charlotte, 5.3 miles from the center of Charlotte. Billy Graham Library is the closest landmark to Wyndham Garden Charlotte Airport Southeast.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Wyndham Garden Charlotte Airport Southeast.
Yes, Wyndham Garden Charlotte Airport Southeast offers free Wi-Fi.
Yes, Wyndham Garden Charlotte Airport Southeast offers free parking.
Yes, Wyndham Garden Charlotte Airport Southeast offers free airport shuttle service.
Wyndham Garden Charlotte Airport Southeast is 5.3 miles from Charlotte Douglas. Wyndham Garden Charlotte Airport Southeast is 18.5 miles from Concord Regional.
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