Chattanooga Choo Choo

Location and music venue It was really rundown And the Front desk was not very helpful.

The location and concert venues It was very rundown and overpriced for what it was. The front desk was very unhelpful

We liked the trains, but thought there would be a model train display or more train themed decorations. The walls were very thin and the staff was not friendly.

Staff was friendly and location was nice for access to restaurants and bars Hotel needs updating and maintenance . Single serve shampoo and conditioner were both partially used... glad I paid kayak price, not full price. Comparable to a $60 a night elsewhere.

The staff was wonderfully friendly and our room was quiet. It's been a while since I have bought magic beans but I was certainly sold some when I made my reservations for this dump. Perhaps I'm just picky but when I pay $200+ for a traincar room and $100+ for a "double" room, I have some expectations. For example, I would like for those two rooms to be in the same zip code. As we drove past one distressed building after the next, we joked that the traincars must be first class and we were in steerage. We arrived at building #3 and were unsure if we had even rated steerage as the structure looked eerily similar to a penal farm. Thankfully, it was nicer inside than out. Nicer but not what you would expect for the price. Notes-"double" means full sized bed, NOT queen; black substance in crevices of bathroom is NOT soot from a train. I heard after we checked out that there are plans to completely re-do this hotel. If so, maybe those magic beans will grow into something special. Until then, just stop by to see the train stuff if you're a big fan and do yourself a favor by staying at another hotel.

This was probably once a awesome hotel! We did have a good price. The free shuttle to the river was nice. Building 3 is old. The pool was dirty with bugs- overall glad we had the experience. If they really do renovate it could be totally awesome.

location construction was everywhere The layout made no sense, japanese theme in a building that resembled something that from a communist iron curtian era The maids did a good job. The greeting staff was non-existent.

The room was clean. The A/C worked well in the room. No A/C in hallways or elevator -- miserable, carpets near restaurant/gift shop were filthy, the pool at Hotel 3 was dirty each day with lots of floating grass and dead bugs, $7/day charge for parking even though the lots were 75% empty (nobody was fighting for a spot, that's for sure), key card access to enter Hotel 3 is broken so anyone can enter at any time

Fantastic old train station. Wonderful old bar and great dining area with a lot of natural light. Spectacular lobby with incredible ceiling. There was a crack in the ceiling of the room and a big water stain there. The sheers on the patio door were very dirty and stained.

Trains and gardens were nice. Location is good. Our room was very dirty and run down. One of our beds were broken, the only trash can was in the bathroom, no mini fridge or desk in the room. It was a big room that had very few pieces of furniture in it. We had breakfast in the restaurant, which was also terrible. When we sat down at the table- it was sticky and seemed as if it hadn't been cleaned in a long time. Staff didn't seem to care. And I did not like the fact that I had to pay for parking.

The location is excellent. It was a cool place with the trains and what not. The kids enjoyed it. Rooms are run down and a lot of the hotel and it's attractions are closed for remodeling. Staff was mediocre.

No light at the broken exterior door at entrance to our hallway. No sign warning that the indoor pool is 9 ft, deep for most of its area. Seriously scary. No luggage carts. Charging to park in an open lot with sparse lighting. Priority was the concert not the hotel guest. The singing waiters restaurant was closed (gone). Hope the new owners re-train the staff. Overcharging for a run down hotel before the renovations even start does not create goodwill for repeat customers.

nothing room smelled like mold from rain coming in door front desk girl very nasty beds uncomfortable was reasigned room after complaint to manerger.manger nice kept apologizing for mold smell need to inform guest charge for parking .way over priced breakfast 31.00 pluse tip really would not recommend to anyone

the attractions that lured us to this hotel were closed. I think I should have been informed that most of the attractions at the hotel were closed. totally waste of money considering the things we went to do were closed for remodeling.

Choo Choo is steeped in history. Good location. Rooms need to be updated! Understaffed, semi professional, so-so friendly, general dingy feel to the rooms.

The atmosphere was a lot of fun. For the price that I paid the room was disgustingly dirty, old and outdated