Pros (+) Great staff service
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Holiday Inn & Suites Chattanooga Downtown By IHG
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Reviews of Holiday Inn & Suites Chattanooga Downtown By IHG
8.3
Very good
1256 verified ratings
Wonderful
722
Very good
196
Good
129
Okay
49
Fair
60
Mediocre
39
Poor
61
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, friendly and helpful staff, and high standards of cleanliness. Many found the rooms comfortable and the atmosphere welcoming. However, several guests were disappointed by issues with the pool being closed or poorly maintained, and many expressed frustration with valet parking, citing extra charges, inconvenience, or poor service. Despite some negative experiences with amenities and customer service, the overall impression was positive, especially regarding the location and cleanliness.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
997 reviews
8.3 out of 10
143 reviews
8.7 out of 10
7 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) I liked the convenience to the downtown area
Cons (-) Very noisy heater/ac in room, kept me awake all night. Food from room service was absolutely lousy. Staff too busy talking to hear my complaint. Will not be staying at any Holiday Inn again neither will I recommend one!
Pros (+) Great location within walking distance of good food, the aquarium and some shops. Extremely clean, room even smelled new. I would definitely stay here again.
Cons (-) Nothing, we liked everything.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities provided in the hotel rooms?
The hotel rooms are equipped with a hair dryer, a refrigerator, and a microwave to ensure a comfortable stay.
Are there any special facilities for guests with accessibility needs?
The hotel offers facilities for guests with accessibility needs, including wheelchair accessibility, hypoallergenic options, and an elevator for increased accessibility.
What are the best times to visit the hotel?
The high season is in April, offering a great time to visit and enjoy the hotel's convenient base for exploring local attractions.
How is the cleanliness of the hotel?
The hotel maintains cleanliness and offers an indoor pool and terrace with a fire pit as nice amenities.
Is parking available at the hotel?
Yes, the hotel provides parking, including private parking and an EV charging station for added convenience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for Valet Parking
Several guests found the valet parking convenient, although it comes at an additional cost.
Consider Nearby Parking Options
Some guests found the valet parking expensive and inconvenient, so consider exploring nearby parking options to save on costs.
Check for Special Offers
Some guests received complimentary drink passes or other perks for special occasions, so it's worth inquiring about any special offers during your stay.
Explore Nearby Dining Options
While the hotel has an onsite restaurant, some guests found it expensive. Consider exploring nearby dining options for more affordable meals.
Inquire About Room Amenities
Some guests were surprised by the lack of certain amenities, such as free breakfast or TV directories in the room. It may be helpful to inquire about the available room amenities before booking.
Be Mindful of Additional Fees
Some guests were caught off guard by additional fees, such as parking and per person bed fees. It's advisable to clarify all potential additional fees before booking.
Consider Room Size
A few guests felt that the rooms were cramped, especially for multiple occupants. If space is a concern, consider inquiring about room size options.
Check for Noise Levels
Some guests experienced noise disturbances, such as loud neighbors or nearby events. Consider inquiring about room locations to minimize potential noise disruptions.
Inquire About Hot Water Availability
A few guests encountered issues with hot water availability. It may be helpful to confirm the status of hot water during your stay.
Clarify Parking Charges
Some guests experienced discrepancies in the quoted parking fees versus the actual charges. It's advisable to clarify parking charges to avoid any surprises.
Location
434 Chestnut Street, Chattanooga, TN 37402
What's nearby
- Creative Discovery Museum209 yd
- AT&T Field320 yd
- Tivoli Theatre401 yd
- Tennessee Aquarium0.3 mi
- Soldiers and Sailors Memorial Auditorium0.4 mi
- Market Street Bridge0.4 mi
- Hunter Museum of American Art0.4 mi
- Walnut Street Bridge0.6 mi
- University of Tennessee at Chattanooga0.7 mi
- Chattanooga Market1 mi
- Engel Stadium1.5 mi
- Chattanooga Zoo1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn & Suites Chattanooga Downtown By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | March | $196 | $268 |
Cheapest month to stay with an average 50% drop in price. | Most expensive month to stay with an average 64% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Holiday Inn & Suites Chattanooga Downtown By IHG
Which month has the cheapest rates at Holiday Inn & Suites Chattanooga Downtown By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Holiday Inn & Suites Chattanooga Downtown By IHG is December, with an average nightly rate of $118. The most expensive month is October at $210 per night.
What is the cheapest day to book Holiday Inn & Suites Chattanooga Downtown By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Holiday Inn & Suites Chattanooga Downtown By IHG is Sunday, with an average nightly rate of $138. The most expensive day is Friday at $288 per night.
How far in advance should you book Holiday Inn & Suites Chattanooga Downtown By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Holiday Inn & Suites Chattanooga Downtown By IHG, book around 3 weeks in advance. This could save you approximately 44% compared to booking last minute.
KAYAK's top tips for your stay at Holiday Inn & Suites Chattanooga Downtown By IHG
FAQs when booking at Holiday Inn & Suites Chattanooga Downtown By IHG
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See most recommended stays in ChattanoogaGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.4 mi | Chattanooga Lovell Field | 6.2 mi |