Pros (+) We stayed for 5 days to set up and recover from our daughters wedding. Everyone was wonderful! From check in to check out everyone friendly and helpful. The valet service was outstanding. We will return.
4 stars
DoubleTree by Hilton Hotel Chattanooga Downtown
Photos of DoubleTree by Hilton Hotel Chattanooga Downtown
Overview
Set in Chattanooga, DoubleTree by Hilton Chattanooga Downtown is a five-minute walk from Tennessee Aquarium and provides an outdoor pool. It is also a short walk from AT&T Field and Miller's Department Store, and is close to many of the area's attractions.
The hotel has been recently refurbished and provides a 24-hour reception, valet parking and an express check-in and check-out feature. A fitness center is available to those wanting to keep active while travelling.
Rooms at DoubleTree by Hilton Chattanooga Downtown feature hair dryers, microwaves and refrigerators.
Specializing in American dishes, the hotel's in-house restaurant serves a range of meals for guests to sample. Alternatively, there are a variety of other eating options close by.
DoubleTree by Hilton Chattanooga Downtown is within a short walk of Joel W. Solomon Federal Building and United States Courthouse and Walnut Street Bridge. Hunter Museum of American Art is within walking distance.
Latest deals for DoubleTree by Hilton Hotel Chattanooga Downtown
Amenities at DoubleTree by Hilton Hotel Chattanooga Downtown
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Shuttle service (free)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
Parking and transportation
- Shuttle service (free)
- EV charging station
- Parking
- Private parking
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Storage available
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Pool
- Heated pool
- Outdoor pool
Bathroom
- Hairdryer
Laundry
- Iron and ironing board
Bedroom
- Sofa bed
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Hotel Chattanooga Downtown
8.0
Very good
572 verified ratings
Wonderful
298
Very good
94
Good
69
Okay
34
Fair
37
Mediocre
14
Poor
26
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel, making it convenient for exploring downtown. However, many expressed dissatisfaction with the small room sizes, cleanliness issues, and the limited number of elevators, which led to long wait times. Overall, while the atmosphere was pleasant, the logistical challenges detracted from the experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
1 review
8.3 out of 10
3 reviews
All reviews
Pros (+) Staff and cleanliness were above average!
Cons (-) The fact I could hear everything happening in the hallway including to kids playing some game at 7:30 am on a Sunday and one guest continually knocking on another guests door while saying housekeeping at least 20 times in two morning.
Pros (+) Location to downtown was great
Cons (-) Staff complained to each other in front of guests, room was small and even though it was a corner room, it only had 1 window. Only 2 elevators for 15 floors and its shared by the staff (no freight elevators) so wait times were bad. Check-in time was 3pm but room was not ready until 3:45pm. Overall it was "ok" but not what I expect from a DoubleTree.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at DoubleTree by Hilton Chattanooga Downtown?
The beds at DoubleTree by Hilton Chattanooga Downtown are comfortable and clean, as mentioned in many guest reviews.
Is parking readily available at DoubleTree by Hilton Chattanooga Downtown?
Yes, parking is available at DoubleTree by Hilton Chattanooga Downtown, ensuring convenience for guests during their stay.
How is the food quality at DoubleTree by Hilton Chattanooga Downtown?
Guests have praised the American dishes served at the hotel's in-house restaurant, highlighting the quality of the food.
What is the cleanliness like at DoubleTree by Hilton Chattanooga Downtown?
The hotel maintains a very clean environment, as noted in numerous guest reviews, ensuring a pleasant and hygienic stay for visitors.
When is the best time to visit DoubleTree by Hilton Chattanooga Downtown?
August is the low season, while September is the high season, offering visitors the opportunity to choose the best time based on their preferences and travel plans.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests noted that the hotel-provided toiletries were not up to standard. Consider bringing your own to ensure a comfortable stay.
Check Room Amenities
Guests highlighted that not all rooms were equipped with the same amenities. It's advisable to check the room amenities before booking to ensure they meet your needs.
Explore Nearby Dining Options
The hotel's downtown location offers convenient access to many restaurants and shops. Guests recommended exploring the nearby dining options for a variety of culinary experiences.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances, particularly from neighboring areas. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Verify Room Type Upon Check-In
A few guests experienced issues with receiving the room type they had booked. It's advisable to verify the room type upon check-in to ensure it aligns with your reservation.
Consider Parking Alternatives
While the hotel offers parking, some guests found it to be expensive. Consider exploring alternative parking options in the vicinity for potential cost savings.
Inquire About Breakfast Options
Several guests expressed dissatisfaction with the breakfast experience. It's recommended to inquire about breakfast options and pricing to manage expectations.
Check for Room Cleanliness
Some guests reported cleanliness issues in their rooms. Upon arrival, it's advisable to inspect the room and notify the staff of any concerns to ensure a comfortable stay.
Confirm Special Requests
If you have specific requirements such as room accessibility or additional amenities, it's advisable to confirm these special requests with the hotel in advance to avoid any inconvenience during your stay.
Location
407 Chestnut Street, Chattanooga, TN 37402
What's nearby
- Creative Discovery Museum179 yd
- AT&T Field282 yd
- Tivoli Theatre435 yd
- Tennessee Aquarium0.3 mi
- Market Street Bridge0.4 mi
- Soldiers and Sailors Memorial Auditorium0.4 mi
- Hunter Museum of American Art0.5 mi
- Walnut Street Bridge0.7 mi
- University of Tennessee at Chattanooga0.8 mi
- Chattanooga Market1 mi
- Engel Stadium1.5 mi
- Chattanooga Zoo1.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel Chattanooga Downtown
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $181 |
Average price (weekend night) | $211 |
When to book a room at DoubleTree by Hilton Hotel Chattanooga Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton Hotel Chattanooga Downtown
FAQs when booking at DoubleTree by Hilton Hotel Chattanooga Downtown
Nearby hotels and places to stay
Closest
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See most recommended stays in ChattanoogaGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Chattanooga Lovell Field |
Distance to airport | 6.2 mi |