The hotel needs a make over. Staff was nice. The facilities needed repair. Our shower head and control was worn out. The breakfast was poor. The pancake maker was broken, no sausage and gravy for the ...
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Holiday Inn Express & Suites Chattanooga Downtown By IHG
3 stars1,124 reviews
Very good
-
2 guests, 1 room
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Holiday Inn Express & Suites Chattanooga Downtown By IHG
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Reviews of Holiday Inn Express & Suites Chattanooga Downtown By IHG
8.2
Very good
1124 verified ratings
Wonderful
576
Very good
202
Good
106
Okay
58
Fair
81
Mediocre
34
Poor
67
Summary of reviews
Guests say
Guests consistently praised the hotel's friendly and helpful staff, highlighting their professionalism and willingness to accommodate special requests. The breakfast received positive remarks for its quality and variety. Many guests appreciated the convenient location, with easy access to downtown and local attractions. Cleanliness was also noted as a strong point, with several reviewers describing their rooms as spotless and comfortable. Some negative comments focused on parking fees, occasional maintenance issues, and noise from nearby highways, but overall, guests were pleased with their stay and would consider returning.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.3 out of 10
710 reviews
8.2 out of 10
251 reviews
8.5 out of 10
13 reviews
7.9 out of 10
3 reviews
All reviews
Cons (-) Noisy location. Room to room noise was bad
Pros (+) Breakfast was great - a lot of options! And Jeffrey at the front desk was so welcoming and helpful!
Cons (-) Bed was just ok, not the most comfortable.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers complimentary breakfast, an indoor saltwater pool, and a fitness center. Each room is equipped with a microwave and refrigerator, and the staff is known for being super nice and helpful.
Is parking available at the hotel?
Yes, the hotel offers free parking, which is a special feature in Chattanooga.
How is the cleanliness of the hotel?
Guests have consistently mentioned that the hotel is very clean, and the staff ensures enhanced cleaning and disinfection of high-touch surfaces.
What can guests expect from the hotel's customer service?
The staff at the hotel is known for being genuinely nice, helpful, and efficient. They go above and beyond to make guests' experiences magical.
When is the best time to visit the hotel?
The high season is in April, and the hotel is conveniently located near major tourist attractions, making it an ideal time to visit and explore the area.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
February is mentioned as the low season, which could be a great time to visit for those looking to avoid crowds and potentially get better rates.
Nearby Attractions
The hotel is conveniently located near several attractions, including the Chattanooga Regional History Museum, Creative Discovery Museum, and Tennessee Aquarium, making it a great choice for those interested in exploring the area.
Noise Considerations
Some guests noted that road noise was an issue, so light sleepers may want to request a room away from the road or bring earplugs.
Check Room Amenities
Guests appreciated the modern amenities such as the saltwater pool, fitness room, and complimentary breakfast, but some found issues with the shower temperature dial and the need for more vegetarian options at breakfast.
Double-Check Reservations
A few guests experienced issues with their reservations, so it may be wise to confirm reservations directly with the hotel, especially when booking through third-party providers.
Staff Service
Many guests praised the staff for their friendliness and helpfulness, particularly mentioning specific staff members who went above and beyond to ensure a pleasant stay.
Parking Convenience
Guests appreciated the free parking and the ability to park without dealing with a valet, providing added convenience for those traveling by car.
Accessibility Considerations
The hotel offers increased accessibility and has an elevator, making it suitable for guests with mobility concerns.
Health and Safety Measures
The hotel has implemented various health and safety measures, including contactless check-in/check-out, hand sanitizer in guest accommodations, and enhanced cleaning, providing reassurance for health-conscious travelers.
Location
440 West Martin Luther King Boulevard, Chattanooga, TN 37402
What's nearby
- Tivoli Theatre0.3 mi
- Creative Discovery Museum0.4 mi
- AT&T Field0.5 mi
- Soldiers and Sailors Memorial Auditorium0.6 mi
- Tennessee Aquarium0.7 mi
- Chattanooga Market0.7 mi
- Market Street Bridge0.8 mi
- Hunter Museum of American Art0.8 mi
- University of Tennessee at Chattanooga0.9 mi
- Walnut Street Bridge1 mi
- Engel Stadium1.7 mi
- Chattanooga Zoo2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Chattanooga Downtown By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | March | $202 | $211 |
Cheapest month to stay with an average 37% drop in price. | Most expensive month to stay with an average 63% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Holiday Inn Express & Suites Chattanooga Downtown By IHG
Which month has the cheapest rates at Holiday Inn Express & Suites Chattanooga Downtown By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Holiday Inn Express & Suites Chattanooga Downtown By IHG is December, with an average nightly rate of $105. The most expensive month is June at $206 per night.
What is the cheapest day to book Holiday Inn Express & Suites Chattanooga Downtown By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Holiday Inn Express & Suites Chattanooga Downtown By IHG is Monday, with an average nightly rate of $112. The most expensive day is Thursday at $269 per night.
How far in advance should you book Holiday Inn Express & Suites Chattanooga Downtown By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Holiday Inn Express & Suites Chattanooga Downtown By IHG, book around 12 weeks in advance. This could save you approximately 24% compared to booking last minute.
KAYAK's top tips for your stay at Holiday Inn Express & Suites Chattanooga Downtown By IHG
FAQs when booking at Holiday Inn Express & Suites Chattanooga Downtown By IHG
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See most recommended stays in ChattanoogaGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.4 mi | Chattanooga Lovell Field | 6.5 mi |