Pick-up location | Concepción de La Vega |
---|---|
Car types | |
Rental locations | 3 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
One location in Concepción de La Vega
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Reviews
10.0 Wonderful
Oct 2022
6.0 Okay
May 2021
Pros:
Car was fine. They had a very limited selection and had to force upgrade me (which cost me more in gas).Cons:
They did NOT accept the Allianz insurance I had purchased online via Kayak and insisted I purchase their insurance. This more than doubled the cost of the rental. Allianz did refund me, but Kayak should not offer this option if Hertz will not accept it.2.0 Poor
Apr 2021
Pros:
No similar cars available even with a reservation and they try and charge you literally triple at the airport.2.0 Poor
Apr 2021
Pros:
When we went to pick up the car, we were told that they didnt have any cars available. There were others cars on the lot at a much higher price. Very disappointed as we were on vacation and were left in limbo at the last second.Cons:
That they would’ve notified us ahead of time of the availability of cars. At a minimum they should had let us rent a car of our choosing at the same or lower rate as our reservation.2.0 Poor
Apr 2021
Pros:
Nothing at all, I was supposed to get a certain car and it was not available at all. So I had to go to another company and pay more money.Cons:
Give the client was he us paying for.6.0 Okay
Mar 2021
Cons:
explains to costumer if u pick up a car certain time u has to returne a the sane time because you will be charge a whole day u not !!!One location in Concepción de La Vega
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Reviews
2.0 Poor
Jan 2021
Pros:
Some of the staff were helpful and apologetic about all the issues we encounter.Cons:
The vehicle was not available at the time we landed. Had to get a cab to my hotel and come back the next day, we were a large family therefore very difficult to get to the hotel and back, especially as our plane arrived at midnight. The vehicle they gave us didn't have the proper license plate and the staff called me through my whole trip trying to have me come back for them to make do the paperwork. Also, they charge me bogus charges that were not included on my original reservation, on their words, those are country charges.One location in Concepción de La Vega
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Reviews
2.0 Poor
Mar 2018
Pros:
I liked nothing about it.Cons:
When I went to pick up the car they were charging me a total of $488.00. When I reserved it total was only $177.00. They representative told me that Kayak is a 3rd party and that they do not honor whatever contact Kayak has offered me. I asked him to see the contact and it said no such thing. They are bad for business.5.6 Fair
Dec 2017
Pros:
Service was quickCons:
They tried to charge me for the windshield being chipped even though it was obvious those were there previously. Pay attention to every single detail when you pick up the car because they will charge you for ANYTHING when you drop it off.6.8 Okay
May 2017
Pros:
Good customer serviceCons:
I would like to know why the price comes much bigger when you finalize than the first price when you reserved?2.0 Poor
Apr 2017
Cons:
They try to Scam me To buy full coverage4.4 Mediocre
Apr 2017
Pros:
Friendly serviceCons:
Way too much for insurance on a crappy car. Car was slow, overhead inside light didn't work.2.0 Poor
Dec 2016
Cons:
i made a reservation with insurance for 250 but when i got there they toll me that the insurance didt work in the country and want to charge me for the complete reservación 600One location in Concepción de La Vega
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Reviews
3.2 Poor
Feb 2018
Pros:
Honestly nothing about this rental was goodCons:
The scamming at counter by Daniel. Being charge for want I book but given a smaller car. Listening to Daniel the scammer tell his coworker to get the smaller one so they make more money. I don’t speak much Spanish but I understand it. So listening to it happen in my face was horrible. When dropping the car off no one was there. It took me an extra 30 minutes just to find out I have to park the car in the parking lot and leave key and ticket in drop box behind counter. All the other companies had employees present but dollar did not... first and last time I use them. Even if I see a deal I will just pay more for the better customer service and better treatment.... Bottom line avoid dolar rental in Santiago Dominican Republic and use others8.0 Very good
Jun 2017
Cons:
It was a nice car, very clean and the employees were very helpfulOne location in Concepción de La Vega
One location in Concepción de La Vega
One location in Concepción de La Vega
One location in Concepción de La Vega
One location in Concepción de La Vega
One location in Concepción de La Vega