Pros: Very easy and efficient process from reservation through pickup and return.
Cons: However, $99/day for a BAS model minvan was excessive.
Feb 22 2017
Apr 11 2017
check in and drop off problems
Cons: Check in took 15 - 20 min. Drop off took 25 min.. Problem seems to be systemic.
Apr 20 2017
Cons: the car was very dirty, I was offered a large car and they gave me a compact one with smaller space.
Sep 14 2017
Worst experience ever
Cons: Booked the rental to evacuate from hurricane Irma, went to pick up the car 4 days before The storm and the locations closed without telling anyone even though our rental was confirmed. Called customer service and they told me if I wasn't willing to drive an hour north to a different location then I was out of luck.. this was the least professional experience I've ever had
Cons: Charged me too much initially by accident but I caught it and had them correct it.i
Oct 17 2017
Awful wouldn’t rent from here
Pros: Nice vehicle
Cons: Scheduled for noon pick up time car wasent even there till 1:39 glad I didn’t have plans.
Car was damaged. About a nickel sized hole in the bumper along with plastic silver piece sticking out exposing parts.
Back haven’t been cleaned. I found goldfish and other assorted snacks in the cup holder.