Pros: Hassel free
Good quality vehicle
Easy pick up
Easy to extend rental
Cons: Cost seemed somewhat higher than what was quoted.
Jul 11 2016
Could have bought a car for the week for the price
Pros: Everything was great, except the price was unreasonably high. I'm told it was due to the cruise ships being in port, but most cars were not rented.
Cons: The price.
Sep 16 2016
Pros: Clean car. Easy last minute reservations. Easy to pick up.
Cons: Car kinda smelled like cigarette smoke. And, I never received a receipt for my rental since I had to return it when no one was at the desk (early, early AM).
Jun 27 2016
Rental went exactly as expected.
Pros: Everything was great. The car was clean, filled with gas and ready to go when we arrived. Paperwork was handled quickly and efficiently and I appreciated the emails I received prior to pick-up confirming the AVIS location.
We were fortunate in that it was a slow day for AVIS -- I was informed that the next three days they were sold out which would certainly affect the pick-up experience.
Good value for Skagway, but expensive by lower-48 standards!
Sep 19 2016
Great service in a small town
Pros: Good selection of cars, quality of available vehicle overall is excellent.
Onsite personnel are friendly, helpful and professional.
Cons: Somewhat pricey, but in Skagway, AL (pop 1057 as of 2015), they are pretty much the only game in town, as far as I know.
Office could be a bit more spacious.