Scottsdale Car Rentals

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Scottsdale car rental reviews and directory

Dollar
Car rental reviews:
Good (6.9, 20 reviews)
Car rental locations in Scottsdale:
1 location
Dollar
Locations in Scottsdale
5001 N Scottsdale Rd
+1 866 434 2226
  • 7.1
  • 6.9
  • 7.2
  • 6.5
  • 6.9
Recent reviews
9.2 Excellent
Oct 27 2015
Chapparal Phoenix
Pros: Easy going, friendly staff. Smoooooth transaction.
Cons: The overall ease. Great car too
8.0 Good
Nov 14 2015
Pros: The car was clean. Easy drop off.
Cons: Pick up was awkward, there were no appropriate signs at the resort as to where it was. The woman at the bell desk gave poor directions, at best. The car did not have a full tank when I picked it up, however, I dropped it off with the same amount and that seemed sufficient. The rental person attempted to tell me that if they fill it up on return, it's the same price as if a customer does. WRONG! Read the fine print, glad I did, it's $9.99 per gallon if they fill up FOR you. Soft credit check a necessity if you rent with a debit/credit card...good to know! Also, part of the body of the car (in two areas) began flapping in the wind as we drove! We pulled over to attempt to properly adhere them. Did we mention this to them? NO! The fine print states that whether or not YOU caused it, if anything happens to the car, it's YOUR fault! ....No, I'm so not kidding right now. I highly recommend the fine print reading!
7.6 Good
Nov 23 2015
Pros: Clean car, good service by attendants
2.0 Poor
Nov 28 2015
the worst rental service
Cons: I have reserved a car for rental and thought this was a really good deal but they end up letting me pay double the price of the car rental from when I booked online
10.0 Excellent
Dec 25 2015
Easy Peasy...
Pros: The guys at the Dollar at Chaparral Suites Hotel made drop-off a breeze. They were super courteous and professional. I would definitely rent from Dollar again.
8.0 Good
Dec 29 2015
Pros: good value
4.0 Mediocre
Mar 9 2016
Slow derive, dirty car
Pros: Mazda 5 hatch back was a smooth ride comfortable
Cons: Very slow representative upon arrive to pick up car. I was there for 45 minutes to an hour to get in the car. Car was not cleaned, oil sticker was 5k miles over. Gave us the wrong keys to the car which held us up even longer. Offered no discount for dirty car, representing was honest and said car just came from phoenix airport and was dirty, however when I asked what she could do for us she said we can have it cleaned but you will have to wait for us to take it to car wash.
10.0 Excellent
Mar 28 2016
great check in
Pros: great speedy check in, speedy check out
Cons: went to pick up the car at 5pm per my appointment and got there at 5;15 and it was closed and had to come back the next day for the car.
4.4 Okay
Apr 1 2016
Wouldn't honor internet price
Pros: My big issue was I had a Kayak, confirmed price that the salesman stated didn't matter. That he needed to add additional fees, even though the price did include taxes an fees. It also appears that he added additional cost as protection that he said would be returned at drop off ... That was not. Martha, the salesperson there when returning, tried to apologize and make some concessions. The original salesperson was Done. Terrible!
Cons: See above. Cost different that internet confirmed price.
2.0 Poor
Apr 9 2016
Dirty, smelly, unhelpful
Pros: Car was a newish nissan, worked fine.
Cons: Attendant refused to do walk around. Car was dirty inside and out when I picked it up. It smelled of tobacco smoke badly and attendant just sprayed it with cheap aerosol spray, the car was unacceptably smelly. The location was very difficult to find. I've been to the hotel and conference center several times for conferences but the sign is impossible to see until you're standing in front of it. I'd never have known it was there if I hadn't asked.
Hertz
Car rental reviews:
Good (7.9, 17 reviews)
Car rental locations in Scottsdale:
7 locations
Hertz
Locations in Scottsdale
1125 N. Scottsdale Rd.
+1 480 949 2420
15000 N Airport Dr Ste 102
+1 480 609 6657
15001 N Hayden Road
+1 480 948 1556
5402 E. Lincoln Drive
+1 480 948 8450
6333 North Scottsdale Road
+1 480 315 9725
7500 Doubletree Ranch Rd
+1 480 629 6120
9550 North 90th Street
+1 480 664 9768
  • 7.9
  • 8.0
  • 8.0
  • 7.6
  • 7.8
Recent reviews
10.0 Excellent
Jul 23 2016
Pros: courteoussales lady,clean car
10.0 Excellent
Aug 1 2016
Pros: good and courteous
10.0 Excellent
Jan 30 2017
Great experience.
Pros: The woman running the location in Phoenix was great!!!! Informative and very helpful. Will rent from that location again.
10.0 Excellent
Feb 20 2017
Great place - much cheaper than renting at the air
Pros: Clean & friendly
Cons: push extra buy ons
3.2 Mediocre
Feb 22 2017
Cons: Staff member @ this location was hardly interested in any sort of customer service. Was told that showing up later than the scheduled pick up time meant the car would not be ready for some reason. Waited @ location for 30-45 min for car (with metal rubbing on metal each time passenger door was opened) to return. In the meantime, there were multiple other cars that were not being utilized for any reason. First time I've had an experience like this with Hertz and hopefully the last.
10.0 Excellent
Mar 20 2017
Pros: It was easy to pick up and drop off. The staff was super friendly!!!! Cheaper then renting at the airport.
4.8 Okay
May 30 2017
Problem after problem
Pros: The vehicle itself was fine. Worked well for my trip.
Cons: When I arrived I was asked to provide the card I booked with. I've booked dozens of rentals and have never had this happen. They were able to "cancel" my first reservation and started a new one while I was there. This delayed my trip. Not to mention I still haven't received my refund from the original rental. On top of that they were disorganized and didn't mark the fuel down correctly and then charged me. I had to spend almost an hour on the phone with a rep to sort this out as well as try to get my refund from the original rental. It was really a pain and I've never experienced this with any other rental company.
2.0 Poor
Oct 17 2016
They weren't open when I went to pick up the car.
Pros: Never drove it
Cons: I completely wasted my money. The dates for the rental could not be changed.
7.2 Good
May 7 2017
Cons: Drop off was confusing since it was at a hotel. Should be provided details of drop off when not at a hertz location.
3.2 Mediocre
Oct 16 2015
Cons: The car wasn't clean, the staff the "greeted" us when we came in was rude. Charge was not what we saw on Kayak.
Enterprise
Car rental reviews:
Good (7.5, 14 reviews)
Car rental locations in Scottsdale:
8 locations
Enterprise
Locations in Scottsdale
10301 N Scottsdale Rd
+1 480 315 8051
15000 N Airport Dr
+1 480 948 7444
15075 N Hayden Rd
+1 480 951 4303
15600 N Northsight Blvd
+1 480 607 9686
16275 N Greenway Hayden Loop
+1 480 758 6056
1815 N Scottsdale Rd
+1 480 945 9000
6902 E Greenway Pkwy
+1 480 252 7069
7575 E Princess Dr
+1 480 435 0491
  • 7.4
  • 7.9
  • 7.9
  • 7.3
  • 7.3
Recent reviews
5.2 Okay
Nov 21 2016
Loss-leader
Pros: - Staff was very friendly - Car was clean and in averaged condition - KAYAK was the only platform where I could choose a Pick-Up car
Cons: - Extra charge for ever little thing, so I payed almost the double of the KAYAK offer. - Tank was not full but I didn't realize at pickup so I can't proof. At other companies I could always rely on this. - No cover or insurance included - Just basic interior
10.0 Excellent
Aug 22 2016
Pros: Kayak saved me alot of money on the car rental. The process was very smooth.
10.0 Excellent
Oct 17 2016
great rental experience
Pros: Great experience, decent rate for the area. When receiving car, the seat was at an odd adjustment for me, an employee (Jeff?) came right out to show me how the adjustment on that vehicle worked. Next time I visit I will do my rental exactly the same way with the same store.
10.0 Excellent
Nov 23 2016
Best way to rent a car
Pros: The best way to rent a car in Phoenix/Scottsdale is to rent in town and not from the airport.
Cons: Distance from our resort of the rental car company location, but worth it given the value we rec'd.
2.0 Poor
Dec 4 2016
Rental that never happened
Pros: Nothing - did not rent car
Cons: Flight was late arriving from SLC. Called office to try to arrange either an after-hour drop-off or pickup at another Hertz office. Person who answered phone at rental office could barely speak English. We tried for quite some time to communicate our needs, but were not successful. Unfortunately, I do not speak Spanish. The renal was not waiting for us when we arrived.
4.8 Okay
Dec 11 2016
Poor Service
Pros: Cleanish car and facilities in convenient location
Cons: 45 minutes late on pick up and didn't clearly explain drop off time, so I was charged an extra day even though dropped car off at 2pm
10.0 Excellent
Jan 3 2017
Pros: Enterprise is one of the best. I had an excellent car for a great price. Dave B
10.0 Excellent
Feb 2 2017
Truth in Lending
Pros: Everything was as promised in the confirmation. This location provided added value with their enthusiasm, friendly can do attitude, and a complimentary ride after car drop off.
10.0 Excellent
Mar 12 2017
Pros: Car ready when I arrived. No pressure to do add-ons like insurance. Friendly service.
Cons: Liked everything. High marks to Enterprise in Scottsdale, AZ.
3.6 Mediocre
Oct 17 2016
Pros: They brought the second car to where I was staying, which helped and were courteous.
Cons: The location didn't have the car I requested ready. Gave me a car that had been returned with a low tire. No map. They had "run out". I had to exchange the car because the tire started to lose air again. The replacement had not been washed. We had to take the car to a different location to return it, because they were closed Sun. morning.
Budget
Car rental reviews:
Excellent (8.2, 8 reviews)
Car rental locations in Scottsdale:
5 locations
Budget
Locations in Scottsdale
10450 North 90th Street
+1 480 767 9194
14880 North Northsight Blvd
+1 480 315 0712
5401 North Scottsdale Road
+1 480 563 2271
7125 East Shea Boulevard
+1 480 596 9755
8969 East Talking Stick Way
+1 480 524 0031
  • 8.3
  • 7.8
  • 8.8
  • 7.8
  • 8.5
Recent reviews
5.6 Okay
Sep 6 2016
Pros: The vehicle was nice and great condition.
Cons: Pestering about purchasing insurance. We get it, most people rented a car or two or three. The hours of the location did not allow for an after-hours drop in which was inconvenient. Check in check out process could be quicker. The vehicle was dirty and you can tell they did not take a look inside as I found wrappers and spare change.
4.8 Okay
Feb 23 2017
Cons: It was a new car with 400 miles. It was dirty on the outside and dusty on the inside. It did not have any windshield washer solution. Obviously the car wasn't checked before I drove it.
10.0 Excellent
Apr 3 2016
Good service
Pros: The serviceminded guy who helped us change our drop of station. We were not that pleased with the woman who helped us when we picked our car up, she was almost rude but we overcame that since the man was so mutch better to us. We're also very pleased with the price.
Cons: See
6.0 Okay
Nov 17 2015
Poor customer service
Pros: Car was clean
Cons: Tank not full when received at northright scottsdale location. About an 1/8 tank shy of full but had just pulled out of parking lot and didn't want to go back because woman rental agent had been abrupt, rude, never smiled; poor customer service. Also my reserved rate of $174.25 was not honored. I was charged approx. $65 more for the base rate plus an additional $200 hold.
10.0 Excellent
Oct 3 2016
excellent service
Pros: excellent, welcoming service person. fast processing in and out.
Cons: no negatives.
10.0 Excellent
Dec 30 2015
Pros: Great rate - convenient location - pleasant employees - comfortable car with excellent gas mileage.
10.0 Excellent
Jan 9 2016
Great experience, smooth transaction!
Pros: Pickup location convenient and very efficient. We didn't have to wait long.
Cons: Car wasn't wiped down on the inside prior to our rental.
9.2 Excellent
Jun 21 2017
Not quite was we ordered but a great deal
Pros: Staff in Scottsdale were super nice and the price was great.
Cons: Pick-up spot had a very limited selection of vehicles. Upgrade was ridiculously priced - meant to deter us from taking it because it was a one way rental.
Avis
avis
Car rental reviews:
Good (6.6, 4 reviews)
Car rental locations in Scottsdale:
5 locations
Avis
Locations in Scottsdale
10450 North 90th Street
+1 480 314 9621
14880 North Northsight Boulevard
+1 480 607 2136
5401 North Scottsdale Road
+1 480 947 7227
7125 East Shea Boulevard, Suite 101
+1 480 948 4993
8969 East Talking Stick Way, Suite C-7
+1 480 524 0017
  • 6.5
  • 6.0
  • 7.0
  • 6.5
  • 7.0
Recent reviews
4.8 Okay
Jun 2 2017
You get what yoi pay for
Pros: The cost Car was comfortable
Cons: Smelled like cigarettes and feet
9.6 Excellent
Oct 27 2015
Pros: Easy pick-up & drop-off staff member was accommodating
Cons: car was not clean to typical Avis standards: dog hair in rear of vehicle, windows needed a cleaning
2.0 Poor
Jul 19 2016
Ripped off!!
Pros: The journey
Cons: Told I got a free upgrade only to be informed at the other end I was charged. Some roadside assistance charge added as well without my knowledge. Customer service don't want to know. Never again Avis!!
10.0 Excellent
Apr 9 2017
Pros: It was affordable and clean. I got the exact car I rented.
Cons: The extra third party insurance fee I paid & didn't need.
Alamo
alamo
Car rental locations in Scottsdale:
1 location
Alamo
Locations in Scottsdale
15000 N Airport Dr
+1 888 826 6893
Eagle Rent A Car
eaglerac
Car rental locations in Scottsdale:
1 location
Eagle Rent A Car
Locations in Scottsdale
15750 N. Northsight Blvd
National
national
Car rental locations in Scottsdale:
1 location
National
Locations in Scottsdale
15000 N Airport Dr
+1 888 826 6890
Sunnycars
sunnycars
Car rental locations in Scottsdale:
1 location
Sunnycars
Locations in Scottsdale
15000 North Airport Drive
63 travelers who rented a car in Scottsdale gave the car agency they used an average rating of 7.5

Car Rental Locations in Scottsdale

Scottsdale