Pros: Drop off and pick up was super easy. The car was brand new, clean, and had every feature I wanted.Cons: Would love to be able to communicate with customer support over the phone but instead you can only speak with a robot. Good luck getting to speak with anyone if you have questions or issues.
3.6 MediocreNov 19 2020
Pros: The pickup/drop off location person (Marc) was very nice and did what he could to help but his hands were tied by the company limiting what he was able to do.Cons: The first car we got had mechanical issues and we had to return it 10 minutes after leaving the shop. The second vehicle we got had major mechanical issues. We had to drive 30 minutes back to the shop. The third vehicle we got was a sedan not an SUV which is what we requested when making the reservation. I have lodged a complaint with customer service and have asked for a full credit. We spent a total of 4.5 hours going back and forth trying to get into a safe, working vehicle. We lost an entire day of travel and did not end up with an SUV which was challenging for some of the places we visited. We were not able to go to certain places in the sedan because those locations required four wheel drive to access. Overall it was not a good experience. A car rental company of this caliber should have properly working and safe vehicles for their customers. The individual locations should be able to offer more customer service and better solutions for their clients. Sixt is over-priced for what they claim to offer and I hope that customer service will recognized the failures. The vehicles were unsafe which put us at risk and our vacation plans were significantly altered due to not having four whell drive. Very disappointing.
10.0 ExcellentAug 2 2020
Pros: Yes and Yes....Cons: Didn't know I needed to put a $200 deposit down until right before I was leaving. Other than that, all was GREAT!
7.6 GoodJul 23 2020
Pros: Staff was VERY goodCons: My confirmation and reservation clearly stated unlimited mileage but when I arrived the counter said it absolutely was not and informed me that i could not leave the State
2.0 MediocreJul 13 2020
Pros: The staff was so rude when we went to pick it up. I will never use the company again.Cons: Any and all restrictions need to be disclosed on the website at booking. Especially if there are geographical restrictions.
2.0 MediocreJul 7 2020
Pros: NothingCons: The staff was rude and not helpful at all. We booked the van to travel from Arizona to Idaho for a family reunion which we told them when we picked it up. After we got the van and were on our way, we read through the contract which noted that Idaho was out of the regional area that the vehicle was allowed to travel in. We tried and tried to get a hold of somebody at Sixt. No one answered the phone, and we waited on hold for over an hour. We emailed them and did not get any response for more than 24 hours. And the response did not at all address our concerns. We ended up leaving the van at a friends house and taking a different vehicle on up to Idaho for our reunion. It was a huge inconvenience! I will never, ever rent from Sixt again!
10.0 ExcellentJul 6 2020
Cons: Waiting time for pick up the car
6.4 GoodMay 27 2020
Pros: Good staffCons: Car conditions
6.8 GoodMay 24 2020
Pros: fast, right down the road, and the people there were super nice.Cons: the car was dirty. the additional charges were confusing.
Pros: Had to use the car extra days and staff was super helpful.Cons: Letting the customer know that they could pick up and drop off at other locations. I needed a ride 7 miles away. I was told they could not take me over 4 miles. The facility was understaffed but polite.
2.0 MediocreApr 12 2021
Pros: Staff was very friendlyCons: I did not get my vehicle until 3 1/2 hours after my requested time.
2.0 MediocreJan 19 2021
Cons: They did not rent with Panama drivers license!!! A first
4.4 OkayJun 14 2020
Cons: Vehicle originally rented was not available and the replacement option was not luxury....the replacement (van )took over 1.5 hours to get ready. The inside of the van was filthy dirty and I had to personally disinfect it before our trip. The salesman offered an 8 % discount which was not worth switching vehicle types. With covid going on, I assumed the cleaning process would be more through to prevent the spread.
10.0 ExcellentApr 13 2020
Pros: Super easy pick up and drop off. Friendly staff!
10.0 ExcellentMar 15 2020
Cons: All good. Thx.
7.2 GoodFeb 5 2020
Cons: Interior and windows were not very clean. Weren't informed the gas cap was removed by Enterprise. Caused a bit of worry.
7.2 GoodJan 1 2020
Pros: Friendly staff and ease of transactionCons: The car they gave me at first could have had an axel that wasn’t broken. I had to drive a car that was a danger to operate to return it
2.0 MediocreFeb 22 2019
Cons: The truck was filthy dirty . My son and I had Bad allergies as it is , bad experience.
6.0 GoodFeb 18 2019
Pros: The Scottsdale staff -- was really great except for the errant pick up driver that took nearly an hour to come pick me up...Cons: Windows --- could always be cleaner ... And if car was indeed serviced before we picked it up -- the notification should be reset
Pros: Very good and easy. Concerned with short hour pickup and return. Also limited cars availableCons: Easier hours for pickup and return. More than one employee when several people waiting.
4.0 OkayApr 19 2021
Pros: We decided to rent at the airport, so I was happy that you had cars in stock.Cons: The employee at the office was fairly rude. We arrived and was told that even though we booked a van, we were not guaranteed anything that big. Basically said, just because you booked a van, you might end up with a car. The van was older and scratched up. The passenger door handle on the inside was broken. It was fairly clean inside, so I was happy about that, but the van was tired and should not be rented anymore. National would not have a car like that in their inventory.
2.0 MediocreApr 12 2021
Pros: Nothing they cancelled our car before we boarded the airplane to our destination.Cons: Having a car when we arrived.
2.0 MediocreApr 4 2021
Pros: The car I reserved was “not available” no Hertz anywhere in Scottsdale/Phoenix had cars. The address listed was not a valid site.Cons: Really having a car as planned. We had to scramble to change plans and find other transportation.
8.0 ExcellentMar 30 2021
Pros: The staff was friendly. The check in and check out was efficient.Cons: The car smelled like vomit.
2.0 MediocreMar 28 2021
Cons: Having a car that was paid for would have been nice. Although I received confirmation my car would be available, the Hertz location had no cars available for me to rent. The only positive I can provide is the Hertz agent paid for an Uber to my hotel.
10.0 ExcellentFeb 6 2021
Pros: It was great! Convenient pick up and drop off. Quick service.Cons: Nothing.
2.0 MediocreDec 25 2020
Pros: NoCons: Horrible logistics and customer service
2.0 MediocreNov 13 2020
Pros: The business was closrd .please refund my credit card adap
9.6 ExcellentNov 1 2020
Pros: Yes and Yes. Very easy and pleasant.Cons: The inside windshield was not clean. Smeared.
Pros: The store was supposed to be open until 5 but the manager said he was leaving at 2 on Friday so I had to return it by then.
6.0 GoodMar 9 2021
Pros: YesCons: The air conditioning didn’t work called to get different car they didn’t have one. Never called back for final four days of trip. Temperature was in middle 80s
10.0 ExcellentDec 18 2018
Pros: Exceptional customer service at this location.
10.0 ExcellentNov 7 2018
Great ServicePros: This particular location has the nicest, hardest working people offering the best services they possibly can
9.2 ExcellentMay 7 2018
Pros: Good car, great value for the amount of time that used the SUV.Cons: Chris Frieh the agency operator was finally able to get a SUV for me. But he could never commit when there would be an SUV available. In fact, I took an SUV that was returned with 3/4 tank of gas and not cleaned because I needed to leave right at noon.
9.2 ExcellentJun 21 2017
Not quite was we ordered but a great dealPros: Staff in Scottsdale were super nice and the price was great.Cons: Pick-up spot had a very limited selection of vehicles. Upgrade was ridiculously priced - meant to deter us from taking it because it was a one way rental.
4.8 OkayFeb 23 2017
Cons: It was a new car with 400 miles. It was dirty on the outside and dusty on the inside. It did not have any windshield washer solution. Obviously the car wasn't checked before I drove it.
10.0 ExcellentOct 3 2016
excellent servicePros: excellent, welcoming service person. fast processing in and out.Cons: no negatives.
5.6 OkaySep 6 2016
Pros: The vehicle was nice and great condition.Cons: Pestering about purchasing insurance. We get it, most people rented a car or two or three. The hours of the location did not allow for an after-hours drop in which was inconvenient. Check in check out process could be quicker. The vehicle was dirty and you can tell they did not take a look inside as I found wrappers and spare change.
10.0 ExcellentApr 3 2016
Good servicePros: The serviceminded guy who helped us change our drop of station. We were not that pleased with the woman who helped us when we picked our car up, she was almost rude but we overcame that since the man was so mutch better to us. We're also very pleased with the price.Cons: See
Pros: Not much. Car was okay.Cons: Didn't get the car I requested. Received a big gas guzzling SUV instead. Gas tank was only about 3/4 full. Returned the car with a full tank and was expecting some type of credit. Attendant Mike T. laughed and said no, but thanks for filling up the car! Writing letter to AVIS. Not a happy customer.
4.8 OkayJun 2 2017
You get what yoi pay forPros: The cost Car was comfortableCons: Smelled like cigarettes and feet
10.0 ExcellentApr 9 2017
Pros: It was affordable and clean. I got the exact car I rented.Cons: The extra third party insurance fee I paid & didn't need.
2.0 MediocreJul 19 2016
Ripped off!!Pros: The journeyCons: Told I got a free upgrade only to be informed at the other end I was charged. Some roadside assistance charge added as well without my knowledge. Customer service don't want to know. Never again Avis!!
9.6 ExcellentOct 27 2015
Pros: Easy pick-up & drop-off staff member was accommodatingCons: car was not clean to typical Avis standards: dog hair in rear of vehicle, windows needed a cleaning
Whether you’re bouncing between the many golf courses Scottsdale has to offer, venturing into Phoenix situated southwest of the city, or exploring Tonto National Forest, by renting a car you can do all of the above conveniently within your own timeframe. The area is best explored with a car, so enjoy the many great things Scottsdale has to offer by renting a car.
Travelers who arrive in Scottsdale at the Phoenix Sky Harbor International Airport will be pleased to know that there are several rental car agencies on the grounds. Start your journey free of stress by renting a car directly at the airport and be in Scottsdale in about twenty minutes via the N Scottsdale Road. The rental car center is located in its own building and there is a shuttle operating between the terminals and the rental center. The bus stops are outside the terminals, past the baggage claim area.
Especially during summer, monsoons can occur regularly in Scottsdale and the whole of Arizona, and they bring heavy rain showers, strong winds, and dust storms – all of which can severely impair visibility. Should you drive into such a monsoon, try to find a safe place to park the car and wait until it has abated. Also do not drive into flooded areas, usually marked with a warning sign, or the car can lose traction and you will need to be towed out of the flooded area.
Rush hours in Scottsdale occur at 6-9 am and 5-7 pm, where traffic, specifically between Scottsdale and Phoenix, can increase dramatically. Try to avoid driving through the city during these times, and especially when heading to the airport, allow plenty of extra time (at least two hours), so you don’t miss your flight.
25% of our users found rental cars in Scottsdale for $28 or less
Book your rental car in Scottsdale at least 4 weeks before your trip in order to get a below-average price
Mini rental cars in Scottsdale are around 40% cheaper than other car types, on average
FAQs about renting a car in Scottsdale
Some car rental companies in Scottsdale which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Hertz, Enterprise and Sixt
On average a rental car in Scottsdale costs $38 per day.
In the past 72 hours, the cheapest rental cars were found at Avis ($37/day), Hertz ($40/day) and Enterprise ($47/day). In the last 72 hours the cheapest rental car price was found at Avis 5401 North Scottsdale Road 85250 (1 miles from city center).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Scottsdale are Enterprise (8.3, 94 reviews), Hertz (7.3, 121 reviews), and Dollar (6.7, 55 reviews).
The average gas price in Scottsdale is $3.21 per gallon over the past 30 days. Filling up a gas tank costs between $39 and $51, depending on the car size.
Standard (Hyundai Elantra or similar) is the most frequently booked rental car type in Scottsdale.
A Standard car rental in Scottsdale costs $35 per day, on average.
A Economy car rental in Scottsdale costs $34 per day, on average.
A Full-size car rental in Scottsdale costs $33 per day, on average.
In Scottsdale, cars are most frequently rented at Hertz 4001 E Bell Rd #104 (11 miles from city center).
On average a rental car in Scottsdale costs $265 per week ($38 per day).
On average a rental car in Scottsdale costs $1,137 per month ($38 per day).
It is always easier to maneuver through an unknown city with a smaller car instead of a large and bulky one. If possible, rent a compact car to be able to navigate through traffic, find parking, and also pay a lower weekly rate in most cases. When planning to drive to the national forest or explore the natural surroundings, opt for a 4-wheel-drive car for the best traction.
It is important to always check posted speed limit signs and follow their listed speed limit. Generally, speed limits are 25 mph in residential areas, 65 mph on divided rural highways, and up to 75 mph on freeways and interstates. On the I-10 into Phoenix there is a Safety Corridor, which are lanes where accidents are more likely to occur and law enforcement is very strict (you could already get fined for going one or two miles over the speed limit).
The average price for a gallon of gas in Scottsdale lies at approximately $2.70, but there are cheaper gas stations like Costco or Mobil which can be up to $0.10 less per gallon. Travelers who are planning trips out of Scottsdale towards the many national and regional parks should refill the tank beforehand.
There are free parking opportunities available in Scottsdale, for example in the 1st Ave Lot or Pepperwood Lot, but keep in mind that parking is restricted to two hours. In the Old Town, there are also plenty of garages and on-street parking spots available, but during the day on-street parking may be hard to find, so opting for the 3rd Ave parking garage, for instance, may be a better option.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).