Juneau car rentals

Cons: Great overall experience!

Cons: My experience at the Juneau AK airport was excellent. The company's computer system created a lengthy hassle when I returned the car a little early and the clerk couldn't credit me easily because it was a prepay situation. The company needs to update its computer system.

Cons: There are no negatives on the Alamo side. However, for some reason Kayak lists this vendor as being reached by a shuttle. It's not--you get your key by baggage claim and go a few steps to your car in the adjacent parking lot.

Cons: The price seemed high compared to other rentals we've had over the years in other places. Could be because everything in Juneau is expensive. It was the least expensive of the options in Juneau, and was adequate for our needs. There's not a lot of distance to cover around there, so fitting 5 adults into a Ford Focus worked for us this time.

Cons: I don’t have any complaints, wouldn’t hesitate to rent again.

Cons: Great service. No complaints.

Cons: It was perfect

Cons: Manager could not have such an attitude over a suggestion to improve quality of service.

Cons: In Juneau an ice scraper is an absolute requirement. The car did not have one

Cons: Cost seemed somewhat higher than what was quoted.

Cons: The price.

Cons: Car kinda smelled like cigarette smoke. And, I never received a receipt for my rental since I had to return it when no one was at the desk (early, early AM).

Cons: The car was a POS.

Cons: Clean your cars. Spent 30 min waiting for the inside of the windows to defrost. Covered in salt from the roads. Could have used an interior wipe down.

Cons: NOTHING WAS NEGATIVE--CAR VERY CLEAN.

Cons: Was at least a 15 minute walk to pick up the car. Reservation started pick up at the cruise port.

Cons: Check in took a little longer and the clerk could not answer some of my questions. More info about the rentaland options would have been helpful.

Cons: Had a vehicle to rent

Cons: The heat only worked on max and the tires were horrible on snow.

Cons: Rude and aggressive customer service at the airport kiosk, interior of vehicle was dirty & had trash left in it, was given different information on three separate occasions in regard to reserving an AWD vehicle, and then blamed for not reserving the right vehicle. Because there are a handful of other companies to choose from I’d recommend saving yourself the frustration and wasted energy on dealing with the employees who could care less about your needs and business.

Cons: I ordered a midsize - they ran out. I was upgraded for 'free' BUT an SUV uses more fuel and thus was less econimical once I had to refill the gas tank. An SUV is also bigger. There was no step bar. As a 5'0 woman I felt like I had to polevault to get into the Toyota 4runner. Also, there was a bottle of apple cider vinegar in the armrest compartment from the previous user. Lastly, there was no windshield fluid. I had to stop at a service station to clean my windows manually.

Cons: They had said for me look over the car for any scratches bigger than a dollar bill. So I did and found one one the rear left quarter panel. It was not noted on my form, so I went back in and told them. They had added the scratch on their copy while I was outside. So I had them fix my form so I would not be liable for this scratch. Just a little more care on the paperwork is needed. Thanks.

Cons: Tires were all weather, not winter.