Pros: free upgrade to full sized vehicle due to shortage of economy cars in the lot.
Also, the staff attempted their best to find me discounts to mitigate the higher overall rates.
Cons: I got tagged with the higher costs due to the short notice and the beginning of the labor day weekend, close to twice the price of my lowest past bookings for the same route in the past.
Sep 15 2016
Very good experience
Cons: Pick up line, person took too long chatting with customers on what to do in PR , which is good in general but not is that conversation is too extended and hold the waiting time of the other customers in line , in particular is the other customs are in business trip with meeting time to hit.