Car rental at San Juan Luis Munoz Marin Intl Airport

Mon 3/4
Mon 3/11

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Cheap car rentals at San Juan Airport

Economy$18/day
Compact$35/day
Intermediate$34/day
Standard$41/day
Full-size$52/day
Minivan$64/day
Full-size SUV$63/day
Pickup truck$43/day
Compact SUV$28/day
Intermediate SUV$38/day
Standard SUV$45/day
Best rates found by KAYAK users in the past 48 hours.

Top tips for renting a car at San Juan Airport

  • When getting your car rental at San Juan Luis Munoz Marin Intl Airport (SJU), inspect your rental car before hopping in and driving off. It would be best if you kept an eye on any indicator of both interior and exterior damage. Check out for stains, rips, markings on the interior, and scratches, and dents on the exterior. Although the damages ought to have been already recorded by the rental agency, it would be helpful to be sure. If you don't, you risk being charged for damages that already existed when picking up the rental car.
  • If the insurance offered by the car rental at San Juan Luis Munoz Marin Intl Airport doesn't appeal to you, you can always opt for your credit card to cover any damages. Most major credit cards offer rental car insurance cover at no extra fee. However, you may need to double-check with your credit card provider for any restrictions on coverage. If your credit card provides a limited cover, consider getting temporary car insurance for additional coverage.
  • If you are operating on a budget, you can save some money by carrying your own driving extras. It's the small things that matter, and renting a car at San Juan Intl Airport is no exception. Packing your extras such as a child seat, GPS, or a radio will save you the additional daily cost you could pay if you had gotten them from the rental facility. Ensure the car rental agencies removes their extras from the car to avoid being charged. Nonetheless, San Juan Intl Airport offers a wide range of cheap car rental choices, guaranteeing that you don't have to break the bank when renting.
  • Returning your car rental to San Juan Intl Airport shouldn't be a daunting task. All you need is to follow the airport signage to the designated parking area for car rental agencies. However, before returning the automobile, most SJU rental agencies require you to fill up the gas tank. To save up some money, fill your gas tank at a fueling station near the airport since letting the car rental fill the difference will cost you more. You can also drop off the rental car in a different location, but a surcharge will apply.
  • 25% of our users found rental cars at San Juan Airport for $68 or less
  • Book your rental car at San Juan Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at San Juan Airport

  • Is renting a car at San Juan Intl Airport worth it?

    Despite having AMA Buses serving SJU airport, getting a car rental from the airport is a handy option for exploring the island. Getting a car when visiting Puerto Rico provides you with a great advantage. Since the island is relatively small, you can easily see nearly all of it in a small space of time. It would be a pity to visit San Juan and only stay in the city due to the limited inter-town public transportation. Moreover, an SJU car rental will save you the inconvenience of struggling with heavy luggage and the delays of public transportation.

  • Can I register an extra driver for my San Juan Luis Munoz Marin Intl Airport car rental?

    Yes, you can. Based on your car rental provider at SJU, you can add a driver to your car rental when booking a reservation online or picking it up at the airport. Most car rental agencies at SJU charge an additional cost for additional drivers per day. However, your spouse may be considered an authorized driver; therefore, surcharges won't apply. Nevertheless, all additional drivers must meet the same requirements as the renter.

  • What documents do I need for a car rental at San Juan Luis Munoz Marin Intl Airport?

    To get a rental car at SJU, you will need to present a valid driver's license issued by the government. If you are a foreign renter, a valid driver's license from your country of origin that should stay valid for the rental duration is required. If your driver's license is not written in the Latin alphabet, you will need an International Driver's License.

  • How much does it cost to rent a car at San Juan Airport?

    On average a rental car at San Juan Airport costs $88 per day.

  • What is the cheapest car rental company at San Juan Airport?

    In the past 72 hours, the cheapest rental cars were found at Dollar ($26/day), U-Save ($30/day) and Routes Car & Truck Rentals ($32/day).

  • What is the best rental car company at San Juan Airport?

    Based on ratings and reviews from real users on KAYAK, the best car rental companies at San Juan Airport are Alamo (9.1, 142 reviews), Enterprise Rent-A-Car (8.7, 90 reviews), and Ace (7.5, 130 reviews).

  • Which car rental companies will pick you up at San Juan Airport?

    Car rental companies that offer shuttle or pick-up services from San Juan Airport to off-airport locations include Hertz, NU Car, Payless, Budget, Alamo, Enterprise Rent-A-Car, Thrifty, Europcar, Advantage, and Avis.

San Juan Luis Munoz Marin Intl Airport car rental reviews and directory

Alamo

9.1

Wonderful

274 reviews
Best rated

Cleanliness

8.8

Comfort

9.3

Pick-up/Drop-off

9.3

Value for money

8.5

One location in San Juan Luis Munoz Marin Intl Airport

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from $66/day

Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Intl Airport

+1 833 763 1735

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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10.0 Wonderful

Jan 2024

KAYAK
Had some issues with the key fob on the far side of the island. Rental was from San Juan but the Alamo crew minimized my discomfort by switching the care at aguadilla. Thanks!

10.0 Wonderful

Jan 2024

KAYAK
Everyone was attentive & accommodating!

10.0 Wonderful

Jun 2021

KAYAK
The cleaning of the car could be better and right now I’m thinking that renting a car is a little bit expensive

10.0 Wonderful

May 2021

KAYAK

Pros:

Easy to deliver, easy process

Cons:

Price

10.0 Wonderful

May 2021

KAYAK

Pros:

the staff was very friendly and resourceful

Cons:

the wait time to pick up could have improved if there were additional customer service representatives at the desk

10.0 Wonderful

Mar 2021

KAYAK

Cons:

N/A

1 out of 46

Enterprise Rent-A-Car

8.7

Very good

121 reviews

Cleanliness

8.5

Comfort

8.8

Pick-up/Drop-off

8.8

Value for money

8.4

One location in San Juan Luis Munoz Marin Intl Airport

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from $72/day

Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Intl Airport

+1 833 763 1734

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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10.0 Wonderful

Feb 2024

KAYAK
Amazing people. Check in and check out was very easy.

4.0 Mediocre

Feb 2024

KAYAK
The computers were down at pick up

10.0 Wonderful

Jan 2024

KAYAK
Had some issues with engine malfunction light …enterprise at SJU Airport and Mayaguez provided excellent customer service in rectifying the problem.

10.0 Wonderful

Jan 2024

KAYAK
Check in was quick both at the desk and upstairs in the garage. The agent upstairs approached us, added a driver and showed us our vehicle in under 5 minutes. Return was organized efficiently as well.

4.0 Mediocre

Jan 2024

KAYAK
We were a family of 5 on vacation in Puerto Rico. To fit everyone comfortably (plus 5 carry on sized bags) I rented a full size sedan. Enterprise had set aside for me a compact SUV, which made our trips very uncomfortable. No other larger vehicle was available. Why make reservations if they don't respect it? I am going back to Hertz, where I am on the President's Circle and get good service.

10.0 Wonderful

Dec 2023

KAYAK
Extremely fast check-in and pickup process. Car was brand new and clean, great value.

1 out of 24

Ace

Cleanliness

7.7

Comfort

7.9

Pick-up/Drop-off

7.4

Value for money

7.2

One location in San Juan Luis Munoz Marin Intl Airport

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from $35/day

Locations in San Juan Luis Munoz Marin Intl Airport

6050 Isla Verde Avenue

+1 787 728 2418

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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4.0 Mediocre

Jan 2024

KAYAK
Hidden charges that you don't find out about until you get there and you have no choice but to accept it or don't get the rental.

10.0 Wonderful

Dec 2023

KAYAK
Fast and friendly service. Great customer service

10.0 Wonderful

Dec 2023

KAYAK
Everything was great. Prices very fair. Would rent there again

10.0 Wonderful

Sep 2023

KAYAK
Probably better to get their insurance instead of using your own

6.0 Okay

Jun 2023

KAYAK
Car was good, very clean and comfortable, my only problem was the pick up, I literally stood waiting for almost an hour and there was barely anyone in line. Everyone was getting taken care off and even when drop off people came in they made me wait longer and took care of them first while I was still there waiting for over 30 mins.

8.0 Very good

May 2021

KAYAK

Pros:

The personal was friendly and nice.

Cons:

The car more clean

1 out of 40

Thrifty

Cleanliness

7.8

Comfort

7.3

Pick-up/Drop-off

6.1

Value for money

6.2

One location in San Juan Luis Munoz Marin Intl Airport

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from $40/day

Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Apo

+1 787 253 2525

Monday06:30 - 22:30
Tuesday06:30 - 22:30
Wednesday06:30 - 22:30
Thursday06:30 - 22:30
Friday06:30 - 22:30
Saturday06:30 - 22:30
Sunday06:30 - 22:30
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4.0 Mediocre

May 2021

KAYAK

Pros:

The staff was very friendly. I rented a Jeep Wrangler and received a Honda CRV. I would not have mentioned it, but it was specific that it was a Wrangler to enjoy the environment on this vacation. Our flight was late, so they cancelled the Jeep and gave it to someone else after two hours. Nowhere does it say after two hours your car is cancelled ( I would’ve called if I knew this information). They did not call to confirm.

10.0 Wonderful

Apr 2021

KAYAK

Pros:

The staff was very friendly and extremely helpful. Would definitely use Thrifty of San Juan again!!!

4.4 Mediocre

Oct 2020

KAYAK

Cons:

I rented an Audi and the rental company told me they don’t even own an Audi

4.8 Mediocre

Jul 2019

KAYAK

Cons:

We waited over 1 hr in line for this car. Then they gave us a cat and then said, oh no you have to wait another 30 minutes for another car. This one is rented! -1 1/2 hrs wait to leave Thrifty. We missed our dinner RSVP. Terrible service at the counter. terrible!

10.0 Wonderful

Jul 2019

KAYAK

Pros:

Yes

10.0 Wonderful

Jun 2019

KAYAK

Pros:

The staff was friendly. The car was ready on time. There were no issues at pick up. I suggest the ez pass when traveling.

1 out of 22

Budget

Cleanliness

6.9

Comfort

7.0

Pick-up/Drop-off

6.2

Value for money

6.5

One location in San Juan Luis Munoz Marin Intl Airport

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from $66/day

Locations in San Juan Luis Munoz Marin Intl Airport

Avendia Salvador Caro

+1 787 791 0600

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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8.0 Very good

Feb 2024

KAYAK
quick in/out and car was fine. No stress

8.0 Very good

Feb 2024

KAYAK
Faster service

10.0 Wonderful

Jan 2024

KAYAK
Love it

4.0 Mediocre

Jan 2024

KAYAK
Very long line, no pricing transparency, LDW is 3x what Budget advertises on website, add’l $250 deposit which is not mentioned in website is quietly charged and when asked what it was for was told, “that’s how it is here”. License plate and car color on my contract not same as car I was told to get into, informed discrepancy and was told to take the car anyway. Car was missing actual parts and made funny sounds, more like a car share service than a car rental service.

10.0 Wonderful

Oct 2023

KAYAK
Good

1.9 Poor

Jun 2021

KAYAK
We didn’t even get a chance to rent a car. The line was fifty people long and did not move the hour and a half we stood in line. There was only one poor guy working and he spent the whole time with just one customer. There was no communication as to what was the cause of the delay. We ended canceling the reservation and just taking Uber around. The whole experience was vey disappointing as we didn’t even get a chance to receive the service we booked.

1 out of 25

Payless

Cleanliness

6.4

Comfort

6.7

Pick-up/Drop-off

6.2

Value for money

6.1

One location in San Juan Luis Munoz Marin Intl Airport

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from $16/day

Locations in San Juan Luis Munoz Marin Intl Airport

Baldorioty De Castro Ave

+1 787 625 8880

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00
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6.0 Okay

Mar 2023

KAYAK
The car was really dirty and had cigarette burns on the seats.

1.9 Poor

Jun 2021

KAYAK
The only thing that was not easy and convenient was the drop off. Vehicle had low tire pressure light on. Waited two hours to get attended. Reservation was book for $500 time at pick up jump up to $700.

2.0 Poor

Apr 2021

KAYAK

Cons:

The rental agency was closed during the time that we had selected to pick up the car and had cancelled our reservation by the next morning.

5.6 Fair

Mar 2020

KAYAK

Pros:

Price

Cons:

Had to get a $15 cab ride because their shuttle operation. Was not in service. I tried to modify my rental and they did not answer the phone, I dropped off the car and they were not open during their posted hours. Their website said they had no cars available when in reality they were closed for business. I simple phone call could have sufficed. They could have had someone to answer phone calls remotely even if they were closed.

3.2 Poor

Feb 2020

KAYAK

Pros:

The customer service was extremely four and we truly did not like any part of the interaction with Payless car rental.

Cons:

The customer service representative was extremely rude. We waited literally an hour and a half in line because every customer was taking about a half an hour to process. We were asked to present our entire car insurance policy to the representative in order to rent the car. No one brings their entire insurance policy with them, and they required it which was why the line took so long. I finally had to call my car insurance back in the states and have them send me my entire plan so that I could show the representative. They also forced us to buy a tollway pass for 60 extra dollars because they lied and said that we couldn’t pay with cash to get through the tolls. Worst car rental service I have ever experienced.

3.6 Poor

Feb 2020

KAYAK

Cons:

We were given an estimate of around $90 for our rental and then charged an additional $100 in hidden fees at the counter. It is what they call the “bait and switch” and it felt unquestionably criminal; we are pursuing legal means to recover the double charges!

1 out of 81

Dollar

Cleanliness

6.6

Comfort

6.2

Pick-up/Drop-off

5.8

Value for money

5.9

One location in San Juan Luis Munoz Marin Intl Airport

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from $16/day

Locations in San Juan Luis Munoz Marin Intl Airport

Marginal Los Angeles

+1 787 791 5500

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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10.0 Wonderful

May 2021

KAYAK

Pros:

Very friendly and very good communication

Cons:

Our upgrade did not go through even though the website did

4.0 Mediocre

May 2021

KAYAK

Pros:

Really nice people. But they dont have the proper knowlege

Cons:

For 1 day and 2 hour I pay $ 311.00in economic car

8.0 Very good

May 2021

KAYAK

Cons:

More availability of cara

2.0 Poor

May 2021

KAYAK

Cons:

It took over an hour just to pick up the vehicle. Waiting outside in the heat with a medical condition was extremely unpleasant. I guess Bad phone service is not the only thing DOLLAR RENTAL is good at

3.6 Poor

Apr 2019

KAYAK

Cons:

Charged 150 for toll fee when we could have paid it online. They inspected the vehicle and after clearing all the balance, they charged 500 dollars for damage. When no damage was done and nothing was told to us while inspection

7.2 Good

Apr 2019

KAYAK

Pros:

The initial price point was good. The driver who picked us up from the airport was very friendly and funny.

Cons:

The airport pickup for Dollar is not signed at all...as in NOTHING. It took 20 minutes to get picked up from the airport once we were in the right spot. When we picked up the vehicle they upcharged me for multiple things and didn't put some very obvious damage to the car on the initial papers.

1 out of 44

Sixt

Cleanliness

6.8

Comfort

6.3

Pick-up/Drop-off

5.7

Value for money

5.7

One location in San Juan Luis Munoz Marin Intl Airport

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from $32/day

Locations in San Juan Luis Munoz Marin Intl Airport

Calle Dalia, C. Begonia

+1 787 791 1991

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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4.0 Mediocre

Jan 2024

KAYAK
These people are scammers! They initially gave us a bill for over $500 for a 5 day rental. Then once the bill was scrutinized they took off $200. Then a new receipt still showed up charges. I would not use them again as they were not transparent and tried scanning us

10.0 Wonderful

Nov 2022

KAYAK
I called the company with an issue I had with the car, due to the streets in the area, I had another car within 1 hour of my call. I was 55 minutes from their office. Excellent service

2.0 Poor

Oct 2022

KAYAK
It took for ever to get a car, not complaining about that as I arrived early and the accommodate me. The car has so many noises. I tried talking to someone and was places on hold to then be hang up on. On top of that, the return was TERRIBLE. I stopped to put gas nearby First asked the gas clerk to charge me $25. That was not enough so went inside the gas station, again and paid $5 cash. The pump stopped (been full) with $1..71. Upon the return of the vehicle, the unprofessional clerk at Banco Popular rental car tells me I going to be charged $6+ because the tank was not full.. WTF

2.0 Poor

Aug 2022

KAYAK
Slow and mindless policies that nickel and dime you.

2.0 Poor

Aug 2022

KAYAK
I have had rented cars with SIXT in Europe and one other occasion in Puerto Rico with no issues at all. This time in Puerto Rico was very different. The extras and the charge for eight dollars a day for tolls was very unexpected, and I felt that I was pressure to take it. Even if you don't go through tolls, you still have to pay, use it or not. This had never happened with this company before nor any of the other car rental companies on the island. Yes, I did reserved an economy car, but what I got was literally a shoe with wheels. The shuttle from the airport took almost an hour to pick us up and then transfer to the new location. The only positive was the gentleman that I dealt with at the counter, but he told me, that it the car had sand inside, that they were going to charge me a substantial fee for cleaning it. I will probably rent from SIXT in Germany again, but never ever in Puerto Rico. Beware of the extras not mentioned when reserving your vehicle. Use any of the other rental companies with better reputation and larger selection of vehicles.

10.0 Wonderful

Jun 2022

KAYAK
Customer service is top notch. I highly recommend using them for your car rental needs. Plenty of inventory to choose from at a very fair price.

1 out of 38

E-Z Rent-A-Car

Cleanliness

5.7

Comfort

5.5

Pick-up/Drop-off

4.6

Value for money

4.9

One location in San Juan Luis Munoz Marin Intl Airport

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from $17/day

Locations in San Juan Luis Munoz Marin Intl Airport

5910 Isla Verde Ave

+1 787 791 1465

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
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2.0 Poor

Mar 2020

KAYAK

Pros:

Nothing at all. Bait and switch. Made the reservation for $168, got to PR the car cost $500. They refused to accept my military full coverage auto insurance. Manager was dismissive and rude

Cons:

Car was extremely over price. $500 for manually doors and windows. AC Bartley worked. Took over an hour to pick up rental even though I had a reservation. I rented through EZ Rental but Every was processed thru Allied. Horrible experience. I’d

2.0 Poor

Feb 2020

KAYAK

Pros:

Nothing

Cons:

Will never go there again

3.2 Poor

Feb 2020

KAYAK

Pros:

Nothing. Don’t come here.

Cons:

The staff was very very slow and did not care about customer service. She was rude when I tried to get a time estimate after waiting 40 mins to be called up. The other staff members appeared to be very disorganized. After 50 minutes, we decided to leave. We never got the car and took our business to another car rental place that was much much quicker.

5.6 Fair

Jan 2020

KAYAK

Cons:

Oh my, this place is a mess... it's now called allied. I rented here before with the same experience. This time I had to cancel because they were saying my online rate wouldn't allow me to use my private vehicle full coverage.... so rented online then they wanted an additional 174$... went to NU down the street got a nicer car for same original online price. Also 2 different customers were accused of damaging their car while we were standing in line, both had taken pics and proved otherwise. It is slow, rude, disorganized, poorly ran, etc.

5.2 Fair

Jan 2020

KAYAK

Pros:

Not really

6.0 Okay

Jan 2020

KAYAK

Cons:

The biggest problem is with your estimating system. The taxes and fees you gave me were 150% off. Wasted 1 hour of my trip trying to understand what happened. Your system should not use US estimates it’s way off and it makes for a lot of unhappy customers

1 out of 44

NextCar

4.0

Mediocre

134 reviews

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

4.0

Value for money

3.8

One location in San Juan Luis Munoz Marin Intl Airport

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from $33/day

Locations in San Juan Luis Munoz Marin Intl Airport

10200 Calle Celestial Marginal

+1 787 726 7350

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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6.0 Okay

Feb 2024

KAYAK
We waited for 40 minutes for a shuttle to pick us up from the airport, but it never arrived. We ended up taking a shuttle from Dollar rental and walking from there. The car was clean, functioned well, but had no wiper fluid.

2.0 Poor

Feb 2024

KAYAK
Awful. Car rental rate was $56 for the day. I ended up with a bill for $168. These were not charges I could decline. I asked about every single one with two different agents. The hidden fees are criminal.

2.0 Poor

Feb 2024

KAYAK
Charged me $110 more than what was agreed to

4.0 Mediocre

Feb 2024

KAYAK
Transparence in what is included/not included.

4.0 Mediocre

Dec 2023

KAYAK
Their contract is deceiving. The gas tank showed full on the contract but was only 1/4 full. In order to avoid paying $11 a gallon, I filled it up only to be told to ignore the fuel specified on the contract and that I only needed to return it with the fuel I left with. Made no sense to me and I won’t be using this rental car company ever again.

2.0 Poor

Nov 2023

KAYAK
I was told there was $0 due at the rental place but I was charged a $250 deposit along with an “underage driver fee” … almost didn’t rent the car. would have been nice to know that would have been the case.

1 out of 38

Routes Car & Truck Rentals

Most popular

Cleanliness

4.7

Comfort

4.7

Pick-up/Drop-off

3.7

Value for money

4.0

One location in San Juan Luis Munoz Marin Intl Airport

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from $20/day

Locations in San Juan Luis Munoz Marin Intl Airport

10200 Calle Celestial, Marginal Los Angeles

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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6.0 Okay

Feb 2024

KAYAK
It wasn’t bad experience but you better go filled with patience because it takes in average around 1.5 hours to get out of there with a car. Not sure why they take so long but they do. They have so much volume of customers that the cars are barely washed from the outside and rushed out. It did the trick so ok for us.

2.0 Poor

Feb 2024

KAYAK
Pick up line took an hour. Then another hour for them to “clean” a car for us. Had sticky spilled smoothie stuff inside and inside windshield was filthy. Told us the cleaners worked on commission which seemed like a veiled threat that if we brought it back with a spec of dirt we’d be charged. Had to stop at the first gas station and clean the windshield so I could see. Ended up paying for insurance we didn’t need which more than doubled the price just to get out of there. maybe I should have had my personal insurance policy with regards to rentals ready to show but the guy checking us out insisted it needed to be for a 2019 car or newer to count for them which just isn’t true, and we got pretty frustrated with spending so long trying to get out. Car drove fine but brakes weren’t great for a pretty new car.

2.0 Poor

Feb 2024

KAYAK
I was given a filthy vehicle that had sand and mud everywhere in the car. I was told that I have to bring the car back cleaned. I asked for a refund because the car was so bad. The employee barely spoke English and did not resolve my issue. When I returned the car the only road leading to the rental car place was under construction. I was told that I had to either miss my flight to wait until the road re opened or drive down the road at my own risk. I was terrified for my safety. I want a refund. I am disputing the charge. I also think Kayak is liable for this experience since Kayak is a partner of this vendor. I want a Kayak gift card or credit in the amount of $1000 for this terrible experience and endangerment.

2.0 Poor

Feb 2024

KAYAK
Routes is a bullshit company we showed up to pick up our reserved car and they told us the rented to someone else and that they had no cars left for us

2.0 Poor

Feb 2024

KAYAK
Staff was friendly but not very responsive to needs. I tried to follow the instructions at the airport to be picked up but nobody would answer their phone. Luckily I was able to figure it out after wandering around for 25 minutes. I went with this company because of the price and when I arrived they told me that I was going to be forced to pay for the car insurance and added almost three times the initial amount to my bill. I was obviously stuck because we had just traveled all day, waited in line for a half hour, and were expecting this car and there was no good way to switch in the moment. It wasn't until I got to the front finished signing most of the paperwork that they told me that my bill would be an additional $200 on top of what I already paid. Had I known they were going to be shysters like that I would have went through a more reputable company to begin with.

2.0 Poor

Feb 2024

KAYAK
All sorts of random hidden fees. Bad attitude. Talked to other ppl on the shuttle to the airport and everyone was mad about this place

1 out of 97

Hertz

7.2

Cleanliness

7.9

Comfort

7.4

Pick-up/Drop-off

7.1

Value for money

7.2

One location in San Juan Luis Munoz Marin Intl Airport

Show locations
from $48/day

Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Airport

+1 787 791 0840

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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4.0 Mediocre

Jan 2024

KAYAK
We requested a large SUV - like an expedition. Instead we got a palisade. We had 8 adults and luggage for a week, so it was extremely cramped and uncomfortable anywhere we went. The Hertz team initially told us that is would be 35 minutes while they cleaned the vehicle for us. But they just immediately gave us the palisade. We were happy to wait for the correct size vehicle, but they would not give it to us. Extremely disappointed in Hertz this trip. We would have even settled for two vehicles instead, but they would not accommodate. I’ll rent somewhere else next time.

4.0 Mediocre

Nov 2023

KAYAK
Their branch at the airport never picks up the phone. Fajardo was very easy to communicate. took more than 30 min to actually get the car in the airport, waiting in the heat. other than that everything else was ok

10.0 Wonderful

Nov 2023

KAYAK
Everything was great except no windshield wiper fluid in car.

10.0 Wonderful

Jan 2022

KAYAK
Smooth check-in process, clean and new car for a reasonable price.

2.0 Poor

Dec 2021

KAYAK
No one was there when our flight arrived. We had to go to a different rental spot to figure everything out.

10.0 Wonderful

Nov 2021

KAYAK
Everything was efficient and great.

1 out of 15

Europcar

6.4

Cleanliness

6.3

Comfort

6.8

Pick-up/Drop-off

6.4

Value for money

6.2

One location in San Juan Luis Munoz Marin Intl Airport

from $30/day

Locations in San Juan Luis Munoz Marin Intl Airport

Counter Off Airport,shuttle Bus

+1 787 710 2777

Opening times not available

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8.0 Very good

Feb 2024

KAYAK
I liked the fact that the signing paperwork was quick and also the shuttle bus pick me up quickly. Car was ina pretty good condition. Will not to hesitate to rent again from your company.

10.0 Wonderful

Feb 2024

KAYAK
The car was great!! Helpful staff and amazing service and price!

8.0 Very good

May 2021

KAYAK

Pros:

The staff was helpful, and the car was clean.

Cons:

We had to wait 45 minutes before the pickup van for us.

8.0 Very good

Apr 2021

KAYAK

Pros:

The workers were pleasant and the car very clean and covid protocol followed.

Cons:

The insurance daily rates was high. $40 per day and $250 deductible? Wow

10.0 Wonderful

Apr 2021

KAYAK

Pros:

Friendly staff and super easy pick up and drop off.

2.0 Poor

Apr 2021

KAYAK

Pros:

Nothing, rude, arrogant, no help. Showed up, car had been wrecked the day before, was never called or made aware of this, left stranded outside with no help to get anywhere.

Cons:

Everything could have been better. I will never use europcar again for the rest of my life, and I hope no one else does either. Those people were terrible.

U-Save

6.1

Cleanliness

6.7

Comfort

6.7

Pick-up/Drop-off

6.2

Value for money

6.3

One location in San Juan Luis Munoz Marin Intl Airport

from $24/day

Locations in San Juan Luis Munoz Marin Intl Airport

Urb Valencia

+1 787 253 4008

Opening times not available

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Reviews

8.0 Very good

Feb 2024

KAYAK
It was good. The staff was nice and helpful. The pick up took longer than expected but the drop off was very quick and easy!

2.0 Poor

Jan 2024

KAYAK
It a scammer outfit masquerading as car rental company. BEWARE !

2.0 Poor

Mar 2023

KAYAK
Our flight was delayed. We called to let them know 4 hours prior to our pick-up time. They told us they would only hold our reservation for 1hr (our flight was delayed 2 hours), and after that they'd give it to the 1st walk-in and we'd have to get a car in a first come first serve basis. If we had failed to show up on time for our appointment, I'd completely understand if they gave it away. But we called to let them know we'd been delayed and that we were still planning on renting the car for our 2 week visit!

6.0 Okay

Mar 2023

KAYAK
usave is next to the dennys. tricky to get into the area from surrounding roads, pay close attention (we went in the one-way street wrong way on return but this doesnt seem to be a big deal in PR). can get busy in office, often only one staff around. airport shuttle is convenient. car was basic but clean and worked well enough for our week trip (had a maintenance alert on it for oil but the oil had just been changed but alert not cleared according to staff - seemed ok for trip).

10.0 Wonderful

Dec 2021

KAYAK
The airport could and should create a special sign for airport shuttles. With company logos. That way there is no question on where we should stand.

2.0 Poor

Dec 2021

KAYAK
Got blindsided by insurance fees. They're not necessarily unreasonable, but they were buried in the terms and conditions and cost me an unexpected $200 at the counter.

Avis

5.8

Cleanliness

7.0

Comfort

6.2

Pick-up/Drop-off

6.1

Value for money

5.7

One location in San Juan Luis Munoz Marin Intl Airport

from $50/day

Locations in San Juan Luis Munoz Marin Intl Airport

Avendia Salvador Caro

+1 787 253 5926

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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4.0 Mediocre

Feb 2024

KAYAK
The agent was friendly, the insurance offered in the site was not directly with Avis so I ended up buying a second insurance. The wait time to pick up the vehicle was 40 minutes.

2.0 Poor

Feb 2024

KAYAK
3 hours waiting between check in and getting a car. Go somewhere else they are terrible.

2.0 Poor

Jan 2024

KAYAK
The lines outside the Pick up window was about 85 people deep and there were only 2 Customer Service agents. Each agent took about 20-25 mins per customer. At that rate, my number would have come the next day. Also, your employees were very rude and unhelpful despite my status. After waiting for 1 hour, we left in frustration and hailed an Uber to our destination. Shameful. I regret ever signing up with you guys. Worst experience. The people in this location do not really seem to care about the customer or their work. Zero motivation, Zero interest. They're doing their jobs only 'coz of a paycheck. These lazy and toxic employees will sink your company because they are the ones controlling your customer service experience. There is a reason Puerto Rico is in such a deep decline.

8.0 Very good

Jan 2024

KAYAK
Friendliness, customer service

10.0 Wonderful

Jun 2021

KAYAK

Pros:

Experience

2.0 Poor

May 2021

KAYAK

Cons:

Unprepared for influx of tourist. Wait time was close to 2 hours to get vehicle.

National

8.8

Very good

2 reviews

Cleanliness

7.6

Comfort

8.4

Pick-up/Drop-off

9.6

Value for money

8.0

One location in San Juan Luis Munoz Marin Intl Airport

from $118/day

Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Intl Airport

+1 833 763 1736

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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6.0 Okay

Jan 2023

KAYAK
The car I booked was a standard SUV. The car I got was far from a standard SUV. It was a smaller SUV. It had a bad smell in it and the car's performance and ride was terrible.

NU Car

6.2

Cleanliness

6.6

Comfort

6.7

Pick-up/Drop-off

6.1

Value for money

5.9

One location in San Juan Luis Munoz Marin Intl Airport

from $15/day

Locations in San Juan Luis Munoz Marin Intl Airport

Marginal Los Angels Km 10.3, Isla Verde

+1 787 791 5900

Monday05:00 - 23:00
Tuesday05:00 - 23:00
Wednesday05:00 - 23:00
Thursday05:00 - 23:00
Friday05:00 - 23:00
Saturday05:00 - 23:00
Sunday05:00 - 23:00

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Reviews

2.0 Poor

May 2021

KAYAK

Cons:

The wait and service

6.0 Okay

Jan 2024

KAYAK
They really push to get their insurance to drive the prices up.

2.0 Poor

Jan 2024

KAYAK
Scam

10.0 Wonderful

Sep 2023

KAYAK
Great experience. Nice car and great price! Thank You.

8.0 Very good

Feb 2022

KAYAK
We had a lot of ants in the car that got into our food we just left for 3 hour while parked. We did not leave any food over night. Pick up and drop of takes a long time, specially if you dropping off early morning and want to take the shuttle back to the airport. I ended up getting an uber as the shuttle was very late.

6.0 Okay

Feb 2022

KAYAK
Nu Car did not disclose that an additional $104 insurance fee would be required if your personal insurance coverage is for a vehicle that is 2017 or older production date. The car was functional but had clearly be ridden hard and the front glass not cleaned effectively. Rental site is further away from airport than most of the San Juan airport providers. We had chosen this provider to save money and with the undisclosed insurance requirement most of the savings were wiped out and had I known would have rented from a different provider.

Economy Rent a Car

5.0

Cheapest deal

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

6.0

One location in San Juan Luis Munoz Marin Intl Airport

from $14/day

Locations in San Juan Luis Munoz Marin Intl Airport

Marginal Los Angeles A15

+1 877 326 7368

Opening times not available

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10.0 Wonderful

Feb 2017

KAYAK

Pros:

Target rent a car was very helpful when we realized the insurance didnt get put on when we booked online. They were able to accommodate us even though we were on another side of the island. We couldn't find their office so they sent someone to us.

10.0 Wonderful

Nov 2016

KAYAK

Pros:

Economy (Target) was professional - I was a little apprehensive renting from a company in Puerto Rico but the staff of Target worked hard to meet my needs. Car was nice, clean and my experience was Great!

Cons:

Actual rental facility was not on airport property and I had to take a shuttle to get my car. Rental facility was not far from the airport. Also had to call for the shuttle to pick me up. Make sure you have a copy of your Declaration of your

4.0 Mediocre

Oct 2016

KAYAK

Cons:

insurance very expensive

2.0 Poor

Feb 2024

KAYAK
My flight got cancelled. Their offices closes at 5pm. I got in on a new flight at 8pm. And was not able to pick up my car bc office was closed. I am looking to get refunded but there doesn’t seem to be much hope. They should disclose their office closes at 5pm. Before you book.

8.0 Very good

Jan 2023

KAYAK
Great experience overall. I had a difficult time finding the shuttle from the airport and ended up paying my own taxi, however, I think that was because I couldn’t follow the signs! Will rent with them again on a return trip.

Popular Auto

7.3

Good

No reviews available

Cleanliness

8.0

Comfort

7.7

Pick-up/Drop-off

6.4

Value for money

7.0

One location in San Juan Luis Munoz Marin Intl Airport

from $60/day

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport Luis Munoz Marin Intl SJU

+1 866 257 4848

Opening times not available

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No reviews available

Fox

10.0

Wonderful

3 reviews

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport

+1 800 225 4369

Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 18:30
Sunday08:00 - 18:30

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10.0 Wonderful

Jul 2016

KAYAK

Pros:

Enrique was super helpful and efficient whIle renting the car. Our reservation was ready and was exactly what we needed. He gave us helpful tips on where to eat around town and made everything so easy after a long trip into Puerto Rico.

Cons:

The only downfall is that there was only 1 shuttle to and from the airport.

2.0 Poor

Jul 2016

KAYAK

Pros:

Nothing very disappointed

Cons:

It was terrible specially when I was transferred to mexico, the car I reserve was in Puerto Rico I tried more then 10 times for costumer help until I got some one from San Juan and from all information I asked about the rental and insurance he triple the rate so I was so sad that I did not rent there and took me a day to rent a car

GREEN MOTION

9.2

Wonderful

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

from $63/day

Locations in San Juan Luis Munoz Marin Intl Airport

Avenida Aeropuerto, , Cangrejo Arriba - Carolina, Porto Rico

Opening times not available

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No reviews available

MEXRENTACAR

6.8

Okay

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport 10200 Marginal Los Angeles Calle Celestial

Opening times not available

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No reviews available

Ace Rental Cars

8.5

Very good

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

6050 Isla Verde Avenue

+1 787 728 2419

Opening times not available

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No reviews available

Rent@Car

7.3

Good

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport

Opening times not available

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No reviews available

keddy by Europcar

6.4

Okay

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

International Airport Meet & Greet- Avenida Laguna 10,Laguna Shop.Centr

Opening times not available

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No reviews available

Airport Van

5.3

Fair

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

from $239/day

Locations in San Juan Luis Munoz Marin Intl Airport

10030 Calle Celestial

Opening times not available

Filters

No reviews available

Right Cars

5.2

Fair

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

6600 Isla Verde Ave

+1 787 231 4422

Opening times not available

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No reviews available

York Car Rental

4.0

Mediocre

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport Luis Munoz Marin SJU

Opening times not available

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Zezgo

3.8

Poor

No reviews available

One location in San Juan Luis Munoz Marin Intl Airport

from $194/day

Locations in San Juan Luis Munoz Marin Intl Airport

6600 Isla Verde Ave. Carolina

Opening times not available

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Airbnbcars

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

from $167/day

Locations in San Juan Luis Munoz Marin Intl Airport

Ave jose a tony Santana

+1 787 361 2020

Opening times not available

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No reviews available

Bella Group LLC

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

from $82/day

Locations in San Juan Luis Munoz Marin Intl Airport

Aeropuerto Ave.

+1 855 402 3552

Opening times not available

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No reviews available

Black Tie Car Rental

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

from $149/day

Locations in San Juan Luis Munoz Marin Intl Airport

Ave jose a tony Santana

+1 787 667 4003

Opening times not available

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No reviews available

Classique Car Rentals

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Luis Munoz Marin Intl Airport SJU

+1 954 573 9046

Opening times not available

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No reviews available

Final Rentals

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

from $116/day

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan International Airport

Opening times not available

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No reviews available

Flagship Rent A Car

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

from $23/day

Locations in San Juan Luis Munoz Marin Intl Airport

Av. Aeropuerto

+1 787 620 7032

Opening times not available

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No reviews available

Fox Autorent

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

San Juan Airport Luis Munoz Marin Intl SJU

+1 787 728 2418

Opening times not available

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No reviews available

Priceless

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

from $24/day

Locations in San Juan Luis Munoz Marin Intl Airport

10200 Calle Celestial Marginal

+1 787 726 7350

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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No reviews available

Rent-A-Wreck

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

from $22/day

Locations in San Juan Luis Munoz Marin Intl Airport

10200 Calle Celestial Marginal

+1 787 726 7350

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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No reviews available

Sunnycars

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Avenida Laguna 10/ Laguna Shopping Center

Opening times not available

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VIPCars Recommendation

No score available yet

One location in San Juan Luis Munoz Marin Intl Airport

Locations in San Juan Luis Munoz Marin Intl Airport

Avenida Aeropuerto, Carolina, Carolina

+1 866 727 1191

Monday08:00 - 18:30
Tuesday08:00 - 18:30
Wednesday08:00 - 18:30
Thursday08:00 - 18:30
Friday08:00 - 18:30
Saturday08:00 - 18:30
Sunday08:00 - 18:30

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2532 travelers who rented a car in San Juan Luis Munoz Marin Intl Airport gave the car agency they used an average rating of 5.9

Car rental locations at San Juan Luis Munoz Marin Intl Airport

Good to know

Most popular agency

Routes Car & Truck Rentals

Most popular car type

Mini

Average price

$46/day

Good deal

$34/day