Alami is not a decent company
Cons: Hello
We are waiting the get the photo of the claimed demage
Please provide it ASAP
Thanks
Benzi Solomon
From: KineticOt [mailto:amit.ruf@kineticot.com]
Sent: Wednesday, January 24, 2018 4:14 PM
To: Benzi Solomon
Cc: Krause, Viola; eracg52@ehi.com; Enterprise Autovermietung, Langenhagen
Subject: Re: returning of the vehicle at hanover airport
I can confirm that the guy who got the car said specifically that everything is ok so I asked him again if something is wrong and he said that everything is just fine. So I asked him to give me a receipt that I returned the vehicle and everything is ok.
I don’t read Germany so you can’t expect me to understand if something is wrong from the receipt.
I fully agree with Benzi - this looks like a scam, trying to charge us for something which is not related to us.
Furthermore, when taking the car late at night (on the 22th) your representative didn’t bother to show us the car, he was just in hurry for his train to get home ( I would expect a better service) so we really don’t know if this damage was there before, we, however, certainly didn’t do that.
I’d like you to pass our sound rejection to your manager and we like his response for that. I also intend to report on this in your Facebook page and tripAdvisor. I regret for using your services, will never do that mistake again!
I also want a picture of this damage.
Amit Ruf
Co-founder and CTO
Cell: +972-54-4458908
On 24 Jan 2018, at 15:52, Benzi Solomon wrote:
On top of it, if there was something wrong with your car it came with it and you gave me it as is. No issue with me!
We used the car gently and brought it back to you as we got it from you ~18 hours earlier.
I reject your request as I think you are motivated by questionable needs
Benzi Solomon
-----Original Message-----
From: Benzi Solomon [mailto:benzi_s@hotmail.com]
Sent: Wednesday, January 24, 2018 3:42 PM
To: Krause, Viola; Benzi Solomon
Cc: 'KineticOt'; Enterprise Autovermietung, Langenhagen
Subject: RE: returning of the vehicle at hanover airport
Importance: High
Hello
I do not accept this call as I have a returned the car 100% OK!!!! My collegue who rented with me the car also confirms this
I am feeling cheated and do not allow you to touch my credit card.
Please contact me ASAP
Benzi Solomon
+972-544332200
-----Original Message-----
From: Krause, Viola [mailto:Viola.Krause@ehi.com]
Sent: Tuesday, January 23, 2018 11:46 PM
To: benzi_s@hotmail.com
Cc: Enterprise Autovermietung, Langenhagen
Subject: returning of the vehicle at hanover airport
Dear Mr. Solomon Benzi,
we from Enterprise rent-a-car hope you had a great time with our car the last days.
During the check-in process we did recognize a rocketfall in the windshield drivers side, therefor we need to Charge you a fee of 500€ for replacing the cracked glass.
If you can provide us with further Information how this could have happenend we would be very thankful.
Looking forward
