Pros: Totally competent. Had a quick and easy drop off. Nice guys too.
Nov 7 2015
Cons: The 12 volt charger did not work and we needed it to charge our phone. Hard to find gas tank.
Dec 1 2015
Pros: Fast service both picking up and dropping off. No hassle.
Dec 15 2015
Pros: Very easy pick up and drop off and great price. Plan on renting from Alamo again when I am back in Palm Springs in January
Jan 3 2016
Pros: Good value. Clean car. Convenient airport location.
Jan 8 2016
No car was available
Cons: There were no cars available. I ended up paying 2X w another company as a result. Total fail. Bad.
Jan 10 2016
Smooth pickup/drop off and good value
Pros: Very courteous staff, easy to pickup, no cheesy sales pitches, awesome value for the money.
Jan 12 2016
Cons: Was told upon returning my car that the roof was damaged. It was not inspected when I picked it up and I know the damage was not on my rental. I'm disputing the claim and want to see a photo which wasn't sent to me.
If they say it was on my rental I will never use Alamo again.
Pros: After a very long day of travel I was greeted with a great smile!! Easy rental with little paperwork
Nov 4 2015
Very good experience!
Pros: Agent at both Palm Springs was wonderful!
Nov 21 2015
Pros: The fun drive, customer service and the value of the rented car.
Cons: The waiting.
Dec 17 2015
Car was fine, but it cost a fortune
Pros: The car was in good condition. Pickup & dropoff were simple and straightforward.
Cons: I was sold an upgrade with some very ambiguous wording that effectively tripled the base cost of the vehicle. Insurance was twice as much again. A $66 rental ended up costing over $350. Customer service has so far been totally unreceptive to my complaints.
Feb 14 2016
Pros: I broke my foot a few days before my arrival so getting around was difficult and your staff went above and beyond to make my experience so easy! Thank you for that! I also got a brand new car. How bad can that be?
Cons: The only thing I didn't like was there was no owners manual in the car. I had no idea if I was driving with my brights on.
Feb 15 2016
Pros: quick drop-off, friendly staff
Cons: very long lines, too few agents inside to process rentals
Apr 14 2016
Pros: The gas mileage.
Cons: The seats were uncomfortable.
Apr 16 2016
Pros: I haven't dropped it off yet
May 4 2016
Pros: Me encanto que la Hajencia esta en la misma locacion que el aeropuerto. Execente personal. Muy bien trabajo.
May 4 2016
Pros: The paperwork was reasonably fast
Cons: I thought everything was satisfactory and went smooth. I would recomend service
Cons: One minor issue, it appeared the car had been smoked in. We were not sure, but the car did have an odd smell for the first day or two after which it subsided. All things considered, fantastic experience.
Larry & Gretchen
Oct 26 2015
Pros: QUICK AND EASY...TOOK ABOUT 90 SECONDS.
Jan 6 2016
There when needed
Pros: Rental agent was efficient and informative, as was the counter agent on check-in.
Jan 12 2016
Simply professionally done.
Jan 17 2016
More money than expected.
Pros: Counter staff in PSP airport was very nice. Service was relatively fast. Car was new.
Cons: Price ended up being slightly more than Imagreed to on Kayak. First time this has happened to me. Additionally, I returned the car two days early and no adjustment was made to price. I found this quite disappointing as many other companies I have used will do so.
Jan 18 2016
Pros: The cheap price
Jan 21 2016
great quick servcice
Pros: I appreciated the speedy check-in and no extra sales pitch to upgrade or add other services. Great Nissan Versa car with 37 mpg.
Jul 17 2016
Car rental Palm Springs
Pros: The car was fuel efficient and clean, and got me from A to B
Cons: The GPS system was out of date so a few errors occurred. There was very little leniency for dropping the car back later. I would suggest using a 24 hour return time as most companies do. Trying to charge me a much higher daily rate soured the rental - however they were reasonable when discussing this.
Pros: Service at the Avis counter in Palm Springs was excellent. The first car we were given was not comfortable, so we asked for a different vehicle and were upgraded to a very nice Jeep Laredo.
Mar 6 2016
Scam artists with nice cars
Pros: The car itself (shiny new convertible mustang was great.
Cons: They couldn't find the reservation I booked through Kayak, so I had to reserve at the desk. This led to an estimated price of $100 more than my $430 online booking - not cool at all, but nothing compared to the scam they pulled when I returned the car - $720 was the final charge. I returned the car on time with a full tank of gas, and was running late for my plane, and they spend twenty minutes trying to get their printer to work and figure out the price difference, concoct literally six different prices ("well actually it should be X") as they fumble through their archaic reservation system, at various points circling around to how it was ultimately my fault because I signed the contract which gives them the right to ignore the initial estimate, while still never coming up with the real numbers that could have led to either the initial estimate or the final price. Incompetent bullshit artists.