Iwould have liked to have the model size i choose but instead of compact i got a full size.
2.0 MediocreMay 4 2022
I got call from Alamo 1 hour before pick up the car and they told me that car is not available!!!!
10.0 ExcellentApr 19 2022
I had some questions with my rental that they were able to address quickly in person. The staff was super patient despite having so many customers arrive at the same time. They were quick and friendly as they processed customers. Individuals rom Alamo went above and beyond to reach out to me during my rental to make sure I was satisfied with my car and service. I haven't had that happen before with another car rental so it was a nice touch to know that they cared I was having the best experience during my vacation.
10.0 ExcellentApr 10 2022
Everything was smooth, easy and perfect! When the vehicle was dropped off, Gloria was quick and efficient and so friendly!!
6.0 GoodApr 3 2022
The staff was very friendly but there was a long line at pick-up and they didn’t know the parking location of my vehicle so it was a bit of a goose chase.
8.0 ExcellentMar 26 2022
While the service was great, but didn’t get the reserved.
4.0 OkayMar 7 2022
Van was in really rough shape; 3/4 full tank; had trash in it. They also charged me an extra day when I returned it until I showed them confirmation of original rental agreement.
10.0 ExcellentFeb 28 2022
It was great overall. Customer service was wonderful. The gentleman, Kurt, when we dropped off was very friendly and helpful. Would definitely rent from Alamo again.
10.0 ExcellentFeb 28 2022
Maria was great. She checked my car in for me!
10.0 ExcellentFeb 25 2022
nothing. Very smooth in picking up and dropping off
Friendly agent with no major lineup. Car rental rates were high but a new Nissan kick provided.
10.0 ExcellentApr 1 2022
Friendly and helpful service
2.0 MediocreMar 27 2022
I asked to cancel 2 minutes after booking and fought with Kayak and Hertz about that, to no avail. The non-refundable car reservation is new to me, and should be made more obvious. I will not be using Kayak again. This inflexibility was not appreciated.
10.0 ExcellentMar 27 2022
Cabin air filter needed cleaning.
8.0 ExcellentMar 15 2022
Free upgrade at check in. 70$for full tank deal at check in
8.0 ExcellentMar 14 2022
I didn’t realize an addition charge for taxes 148.00 dollars so quoted amount was deceiving
8.0 ExcellentMar 6 2022
Pick up was good for us but we got lucky. When we visited the airport 2 others times, pickup was insane (i.e. at least 1.5 hour lineup.) Drop-off was fantastic. Very friendly and super fast.
10.0 ExcellentMar 6 2022
Booking through kayak was very easy. Making any changes online before the actual rental date was basically impossible. When we got to the airport all was good and our changes were made right their. Our Hertz rep was really friendly and offered us several options and explained everything. She was a true people person and was great to deal with! My wife is staying on and the rep made the required changes to the booking. My wife hopes the return will be just as easy!!
8.0 ExcellentFeb 28 2022
Still have not seen my invoice one day after drop off.
Let me know what your full price is. Including your fees.
4.0 OkayFeb 23 2022
We ordered one car for 7 people but they gave a tiny SUV. It was super squishy and was not comfortable. They also had these hidden fees and it ended up costing way more then anticipated. Overall, pretty bad experience. I would rather just rent a car from Turo next time.
10.0 ExcellentJan 31 2022
Feel the value for my money was fantastic. And the return process was the best I have ever experienced.
10.0 ExcellentDec 21 2021
Service was very good
10.0 ExcellentDec 21 2021
Renting was the easiest with Dollar. All the employees were over the top helpful and ready to serve. I was amazed how seamlessly everything went from the setting up of the reservation through the car pickup all the way to the return. They did exactly what they said, I'd use them again
8.0 ExcellentDec 21 2021
Bit expensive. The vehicle’s bluetooth failed
1.9 HorribleAug 20 2021
I wasn't able to rent a car through dollar because I do not use credit cards, I only use debit cards. I went to Avis and had an excellent experience.
2.0 MediocreJun 9 2021
They charged me double what it was supposed to be.
8.0 ExcellentApr 12 2021
The staff was very friendly and professional. The pick up and drop off were both very quick and easy.
6.0 GoodJan 23 2021
Staff were fine, drop off easyWe did not get the car we asked for--the alternative was too small for our needs. And, I felt ripped off by all the extra fees, etc. Based on the "advertised" Kayak price, we should have paid much less buying making an advance deposit. The fees drove up the total significantly. Net, most likely will not use a third party again for car rental.
Had a truck on hold for over four months I called five times to make sure that that truck was there when I got there and I ended up driving some SUV for seven days and I hated it but I was thankful I had a vehicle
10.0 ExcellentMar 15 2022
Easy pick up, friendly staff
10.0 ExcellentJan 19 2022
With only 13,000 miles, the car I rented was practically brand new. Very clean! Thankfully I was able to return the car to the airport rather than to the off-site location, as my flight left at 6am. I wish there was a pick-up shuttle from the airport to the off-site location.
10.0 ExcellentNov 25 2021
Service was great, very impressed with Heather. Will rent here again.
10.0 ExcellentNov 19 2021
The staff was the best part of the experience.
2.0 MediocreOct 27 2021
My contract was modified to charge me more for fewer days. Car given to me was a Nissan which was not near the quality of the the Volkswagen that I signed up to rent.
10.0 ExcellentOct 8 2021
Friendly, helpful staff and great service. Thanks!
7.9 GoodSep 14 2021
The rate was good. The inconvenience of not having a shuttle to the airport was not good.
1.9 HorribleAug 2 2021
There was no car for us when we arrived at the airport. I requested in airport car rental counter for a car to be picked up at 12 noon. Our flight was a little delayed and when I arrived at the airport the Enterprise counter said my car was from an off site Enterprise location that closed at noon. The agents at the Enterprise airport counter did not have any cars available and the offsite location closed at NOON!!! Why would you rent out a car to someone who says they are arriving at noon when you are CLOSED at noon. I also took out an insurance policy that I obviously could not use without having a car to insure and I would like that $80 refunded to me. To make matters much worse the counter agents were condescending to me and my brother, no one needs an attitude from a rental car counter person when they are stranded at the airport. We went to the other car rental companies in the airport and none of them had any cars available so I had to take an expensive taxi ride to my hotel. I will never ever use Enterprise again. I have worked in government customer service for over 20 years and Enterprise agents at Palm Springs were absolutely awful. I will let everyone I know how bad things went for me and my family, and so will they.
They canceled my reservation because they ran out of cars while I was standing in line for pick up. Leaving me stranded in Palm Springs after coachella… thank you hertz for saving me.
8.0 ExcellentApr 24 2022
Only complaint was that the interior could have been cleaner but other than that a good all around experience!
2.0 MediocreApr 16 2022
They knew how to take the reservation, but they didn't know how to hold the reservation. No cars available at my scheduled pick-up time. Said they'd call me when my car was ready, but never called. I called the office a dozen times through the day, but no answer.
2.0 MediocreApr 6 2022
Vehicle was nice. Only gentleman working at the pick up/drop off was working very hard, but very easy to see that he was overwhelmed with work. Facility was dirty, to small to handle the volume of work. Returned vehicles blocked the driveway and I could hardly squeeze into the lot. Bathroom didn't work. Very very difficult to phone the exact location where I was to pick up/drop off the vehicle. Communication was handled very poor.
10.0 ExcellentApr 5 2022
Except I was with Thrifty. Maybe you guys are the same company. Kinda long lineups at the counter, but though to deal with when several flights come in at the same time.Check-in staff were great, though. Pleasant to deal with.
2.0 MediocreApr 3 2022
Tried to change times for pickup and drop off but was informed I would have to completely redo rental - at much higher cost. So I cancelled and booked with Hotwire. Got much better price. Never again Priceline and Budget!
4.0 OkayMar 14 2022
Car was filthy when we picked it up. One week later after we returned the car they still haven’t released the hold on my credit card
10.0 ExcellentMar 13 2022
No complaints or suggestions for improvement whatsoever!
10.0 ExcellentMar 11 2022
Expensive to add an additional driver
10.0 ExcellentMar 9 2022
Our rental agent was a shining star! he was quick and efficient and found us an amazing rate on a great SUV.
Company could spend more time explaining how the car operates. Overall the Honda I drove was very dependable and enjoyable. K W
2.0 MediocreMay 2 2022
2.0 MediocreApr 30 2022
Overcharge from the agreement.
2.0 MediocreApr 9 2022
The place I rented from was closed when we got there. We had to rent from the airport and it costs us $350 more than the reservation I had made. I am really frustrated about it.
2.0 MediocreMar 27 2022
Horrible check in process at this location - there is only one employee trying to manage car cleaning, check-ins, returns, and answering the phone. I waited almost 40m to pick up my car. FYI this location is a 5m drive from the airport - you’ll need to take a cab or Uber for pick up and to get back to the airport.
2.0 MediocreMar 21 2022
The employee was working by himself. It took 1 hour and 20 minutes to get the vehicle that had been precooked. I was hit with an extra $50 charge that I had not agreed to pay and it is on my visa. The car was not clean. I don’t think it was even inspected. There were candy wrappers and garbage left behind. When I went to drop it off, the line was even longer so I came in the back door returned the keys and left. There was no point in lining up again. I returned the vehicle in better condition than I got it. The lack of cleanliness was very upsetting.
4.0 OkayMar 13 2022
When I realized the Avis pickup/dropoff was not at the airport, and on weekends they have limited hours, 9:00 AM to noon, I had to change the reservation. I contacted Avis by phone and rented a car at the airport, which cost me $150 more. The revision ended up being a wise move because our plane got delayed and we never would have made the narrow 9-12 window. Buyer beware.
8.0 ExcellentMar 11 2022
The vehicle had been smoked in and smelled of smoke.
2.0 MediocreMar 8 2022
waited 2.5 hours. agent was incompetent and complained about how hard his job was. never again.
8.0 ExcellentMar 5 2022
A direct phone number to the office to report any problems
Poor service, 25 people on line to get their car and only 2 working, waited over and hour for the car
8.0 ExcellentDec 1 2021
Car had no GPS, was higher mileage and somewhat tired. Rode well, good on fuel. Size worked out well.
6.0 GoodJun 28 2021
Staff was friendly when picking up the car.The "SUV" was a modest sedan with a hatch-back. Thrifty "support" is very poor, as I needed to consider a change to my reservation and they were not helpful. Additionally, it was difficult to understand the person on the phone. I would not recommend using Thrifty for car rentals.
2.8 MediocreOct 5 2020
The staff was ok but your policy lies.Keep it real when it says a rule in the policy they should stick to it
2.0 MediocreMar 14 2020
Nothing. Your information was inaccurate. Was not able to take the car promised to me for not having a major credit care. Then was charged 10 dollars for penalty fee. Incredibly disappointed in customer service and buisness practices. I will never use your services again.Not charging me 10 dollars on a promise of a vehicle you couldnt provide me with.
4.8 OkayDec 23 2019
Why is the price that you pay always more than what is quoted when you book? Seriously why.... Its just so annoying.The price that I was quoted was what I paid. That would be normal...
5.2 OkayDec 2 2019
Friendly staff but my reservation was screwed and my rate was changed for no reasonShould have gotten the reservation correct
10.0 ExcellentNov 27 2019
Everything was good. I have no complaints.
9.6 ExcellentJun 26 2019
Car was inexpensive and in good shape. Drop off was easy. Had to wait s whole for an agent to come to the desk for pick up. Would rent again
2.0 MediocreFeb 2 2019
Nothing.Credit checks. Why on earth do you need to do a credit check? I have thousands of $ in my bank but because my credit isn’t good enough for you I was turned away. Literally standing there with verifiable funds and turned away after I made the booking and flew across the country. I needed a car. Fail
You’ll want a rental car while staying in the Palm Springs resort community so that you can take advantage of its award winning golf courses, art galleries, and chic boutiques. With a rental car you can also drive through the desert to Joshua Tree National Park, the Living Desert, or one of its other forests or botanical gardens.
Palm Springs International Airport is small, relaxed, and hassle free. Despite its size, many major carriers fly out of this airport. It also offers most of the amenities of any large airport including on-site car rental agencies such as Alamo, Avis, Budget, and more. Once you are off the plane, simply go to baggage claim, and retrieve your belongings, and the car rental company is right there.
When driving through the desert, make sure to have plenty of gas since you don’t know how close the next station will be. Additionally, because of heat you should have plenty of drinking water with you in case of car trouble. If it rains when you are driving through the city, be on the alert for street and parking lot floods.
Note that in the winter the population increases considerably, resulting in more traffic. Traffic is thickest in Palm Springs between 7:30 a.m. and 9 a.m. Commuters returning home from work can also cause traffic backups between 4 p.m. and 6 p.m. Some of the heaviest traffic is on Hwy 91 and State Route 111.
25% of our users found rental cars in Palm Springs for $64 or less
Book your rental car in Palm Springs at least 1 week before your trip in order to get a below-average price
Standard rental cars in Palm Springs are around 12% cheaper than other car types, on average
FAQs about renting a car in Palm Springs
Some car rental companies in Palm Springs which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Budget, Avis and Enterprise
On average a rental car in Palm Springs costs $76 per day.
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Palm Springs are Alamo (8.7, 328 reviews), Dollar (8.4, 168 reviews), and Hertz (8.3, 176 reviews).
The average gas price in Palm Springs is $4.57 per gallon over the past 30 days. Filling up a gas tank costs between $55 and $73, depending on the car size.
Standard (Volkswagen Jetta or similar) is the most frequently booked rental car type in Palm Springs.
A Standard car rental in Palm Springs costs $76 per day, on average.
A Compact car rental in Palm Springs costs $62 per day, on average.
A Mini car rental in Palm Springs costs $151 per day, on average.
In Palm Springs, cars are most frequently rented at Avis 650 South Eugene Road (3 miles from city center).
On average a rental car in Palm Springs costs $531 per week ($76 per day).
On average a rental car in Palm Springs costs $2,276 per month ($76 per day).
With all of the shopping outlets, casinos, and parks to visit, you’ll likely be on the road quite bit. Be sure that your car has good air conditioning for those hot summer days in the desert. You’ll also need a car with lots of trunk space to accommodate your sports gear like golf clubs or hiking equipment.
No matter what road you are driving on in California, the maximum speed limit is 65 mph; this includes highways. If you are driving in more residential neighborhoods, the typical speed limit is 25 mph. In more built-up areas such as those with stores and malls, you may be able to drive between speeds of 25 mph and 65 mph. Although it may not be noted, around schools the maximum speed is also 25 mph.
The city of Palm Springs now has a new downtown parking garage with plenty of parking. Public parking is offered here for a few hours. There is also plenty of parking around if you are willing to walk a few blocks to the main strip or to Palm Canyon Drive.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).