Pros: The staff at BWI airport were so professionally dressed, and helpful. I especially liked the way Abby walked me to the car, and then walked around with me for the inspection. The car was very clean, and smelled great. I returned the car at Dulles, and the staff there was great, too! Enterprise will now be my first choice when renting a vehicle in the future.
Feb 6 2017
Pros: Great customer service at the 1307 Eastern Ave, Baltimore, MD branch
Cons: It would be nice to get a call if reserved cars are unavailable at time of reservation.
Apr 17 2017
Friendly and Easy drop-off
Pros: Very friendly folks, and location was easy to find...
Jun 19 2017
Weekend in Stafford Virginia
Pros: Arrived on time but earlie . Agent was very helpful. Got us to our vehicle and we were off. No problems nice car .
Cons: When we returned we got the car back to returns wo issue but the shuttle bus return to the airport was all backed up . Over 200 riders trying to get back to the airport . After 30 +mins they brought up 3 buses which seemed to catchup .
Jul 4 2017
Pros: They were quick, efficient, and very friendly.
Aug 9 2017
Kudos to Detrick and Rodney
Pros: Detrick and Rodney (at DCA Reagan National) were so very helpful! I screwed up my pick up royally! They handled my reservation quickly, with a very helpful attitude, and they were all around terrific! Detrick also wished me a happy birthday! Their superior customer service deserves to be publicly recognized. Bravo!