Cons: I asked for a Mercedes E class but after I arrive there they told me that I need two different credit cards I had two mastercards but they said they need a visa or american express after that I had to take anither car which not luxurious car with a reallly high rate for two days because they said I need to make it full waranty to get a Car
Sep 17 2016
Pros: The staff was very friendly and kind
Cons: I ordered a Bmw small-medium car, it wasn't there. I had no opinion but to upgrade the car and to pay more than I planned.
Sep 12 2016
Harder than it should be
Pros: Final car was fine. Tough road to get there however.
Cons: Went through multiple cars to arrive at the one we kept. None were clean or what I paid for before that. Also was charged more than quoted on Kayak.
Jun 9 2016
Pros: receptionist was so kind
Cons: Unfortunately we couldn't take the car in our reservation and we had to pay more money because that car we want wasn't available and we had to go to malpensa airport and change our reservation
Cons: When I returned my car he inspected it over and when I checked the car in he inspected it over and over till he finally found two very small scratches underneath the front bumper. They were probably there when I originally rented they were so small and barely noticeable. He charged me €165 for these two small scratches. When you rent your car assume any defect you can fine will be charge toward you.
Sep 5 2016
Pros: Easy access from the airport, car was clean and as discussed, the staff was helpful with our needs