Pros: Very personable, helpful and downright nice!
Jul 10 2016
Pros: Very quick and easy. Great service. Free upgrade to a larger car which turned out to be very helpful. No problems at all from pick-up to delivery. Great pricing.
Aug 31 2016
Pros: They have a good variety of good quality cars. Gave me a free upgrade- Jeep Patriot was a good choice.
Cons: Car wasnt fully washed outside- somewhat clean inside.
Sep 27 2016
Pros: We got a couple of options for cars and the whole process was smooth.
Oct 4 2016
Cons: My flight time was changed and they charged me another 10 dollars. Wont use them or you again. Sneaky charges are bullshit.
Oct 4 2016
Pros: Quick and easy and excellent customer service.
Oct 14 2016
Enterprise rental at Boise ID airport
Pros: Location of rental desk, proximity to cars, easy return
Oct 17 2016
Friendly staff, car was clean and was perfect for
Pros: Gal at the counter was really nice and helpful.
Oct 18 2016
Pros: 1. Checkin people were super nice.
Cons: 1. Try to sell you a bunch of upgrades at checkin. Annoying..
2. Check out was slow. Had to finally go inside to the counter because outside had only 1 person and they were tied up with another customer for a LONG time.
Oct 30 2016
Pros: I loved the ease of returning the car at the Portland airport.
Cons: Yeh, it's a poor review coz I get to review someone else's rental.
Oct 22 2015
The guy at the Boise Airport was Great and really
Pros: People in Boise at rental counter are great!
Oct 31 2015
Great customer service.
Pros: They did not have the car I reserved so the gentleman immediately upgraded me.
Nov 27 2015
Pros: The gas mileage
Cons: See above. I will never rent from budget again
Jan 25 2016
Boise is just plain better
Pros: They were open late and able to help me get home quickly. Far better customer service than what I received in Corvallis Oregon.
Cons: I wish they had complimentary coffee or tea for customers.
Jan 28 2016
the reciving employee is horable
Pros: i like the model and the year of the car
Cons: the employee , was rude and not proficional , i will never deal with them again , and i will tell all my friends and family about how bad the employees over here in this office
Feb 11 2016
Cons: Might want to warn people of speed traps between Boise and Sun Valley...
Jun 2 2016
Pros: Quick at the counter, easy process to get and return car. Too easy!
Jun 4 2016
Outrageous lack of service, HELP
Cons: I arrived at the airport in Boise, ID after midnight. I had reserved a car online. There was one clerk on duty on holiday Friday night.
He informed me that I had 150 free miles, which was not stated online.
He then informed me that my car was in the "over flow" lot and when I hiked to the lot I could push the red button on the key and the HORN WOULD HONK. I am 74 years old and had two large suitcases to drag with me. It was a long way to the DARK lot and a long way to the far end of it where I found the car. I was hoping the honking would attract police but no such luck. I figured out how to use the essentials to start and drive off.
Jun 10 2016
Pros: Excellent service, friendly people, great car
Cons: I declined all of the gas options and returned the car completely full, filling it at the station right there at the airport. Nonetheless, they charged me $13.99 for gas without telling me. I noticed when I reviewed the receipt while sitting at the gate for my flight. I was so made I went out through security and initially they said I needed to produce a gas receipt, which was the first I'd heard of it. Eventually they relented and took the charge off. The guy at the desk was great but the policy from Avis is mean-spirited and another example of customer-unfriendliness.