Cons: Yeh, it's a poor review coz I get to review someone else's rental.
Oct 22 2015
The guy at the Boise Airport was Great and really
Pros: People in Boise at rental counter are great!
Oct 31 2015
Great customer service.
Pros: They did not have the car I reserved so the gentleman immediately upgraded me.
Nov 27 2015
Pros: The gas mileage
Cons: See above. I will never rent from budget again
Jan 25 2016
Boise is just plain better
Pros: They were open late and able to help me get home quickly. Far better customer service than what I received in Corvallis Oregon.
Cons: I wish they had complimentary coffee or tea for customers.
Jan 28 2016
the reciving employee is horable
Pros: i like the model and the year of the car
Cons: the employee , was rude and not proficional , i will never deal with them again , and i will tell all my friends and family about how bad the employees over here in this office
Feb 11 2016
Cons: Might want to warn people of speed traps between Boise and Sun Valley...
Jun 2 2016
Pros: Quick at the counter, easy process to get and return car. Too easy!
Jun 4 2016
Outrageous lack of service, HELP
Cons: I arrived at the airport in Boise, ID after midnight. I had reserved a car online. There was one clerk on duty on holiday Friday night.
He informed me that I had 150 free miles, which was not stated online.
He then informed me that my car was in the "over flow" lot and when I hiked to the lot I could push the red button on the key and the HORN WOULD HONK. I am 74 years old and had two large suitcases to drag with me. It was a long way to the DARK lot and a long way to the far end of it where I found the car. I was hoping the honking would attract police but no such luck. I figured out how to use the essentials to start and drive off.
Jun 10 2016
Pros: Excellent service, friendly people, great car
Pros: Very quick and easy. Great service. Free upgrade to a larger car which turned out to be very helpful. No problems at all from pick-up to delivery. Great pricing.
Aug 31 2016
Pros: They have a good variety of good quality cars. Gave me a free upgrade- Jeep Patriot was a good choice.
Cons: Car wasnt fully washed outside- somewhat clean inside.
Sep 27 2016
Pros: We got a couple of options for cars and the whole process was smooth.
Oct 4 2016
Cons: My flight time was changed and they charged me another 10 dollars. Wont use them or you again. Sneaky charges are bullshit.
Oct 4 2016
Pros: Quick and easy and excellent customer service.
Oct 14 2016
Enterprise rental at Boise ID airport
Pros: Location of rental desk, proximity to cars, easy return
Oct 17 2016
Friendly staff, car was clean and was perfect for
Pros: Gal at the counter was really nice and helpful.
Oct 18 2016
Pros: 1. Checkin people were super nice.
Cons: 1. Try to sell you a bunch of upgrades at checkin. Annoying..
2. Check out was slow. Had to finally go inside to the counter because outside had only 1 person and they were tied up with another customer for a LONG time.