Pros: Due to the weather conditions and a lack of a pilot out original flight was cancelled, our make up flight was delayed enough that we would have missed out connection, and our third flight was late (but it got us to our destination)! Thrifty gladly accepted all of these changes with no fees, etc. the car we got was great, although much smaller than we had anticipated.
Mar 28 2016
Pros: Pick up in two minutes, $8/day, super easy.
Apr 16 2016
Thrifty charged more than my Kayak reservation!
Cons: When Thrifty sent the email receipt, they had charged more than my Kayak reservation by more than $25. There were no add ons. It appears then charged more in fees and taxes than Kayak stated.
Feb 27 2017
Pros: GOOD MILEAGE
Cons: NO CRUISE CONTROL !!!!!!!-----CONFUSING DROP OFF----NO THRIFTY SIGNS AT ALL !!!
Mar 5 2017
Pros: Gas milage
Cons: When I picked the car up it reeked of cigarette smoke. I had to purchase an air freshener to be able to even stay in the car. Won't do it again.
Mar 26 2017
Cons: Great service and car at an awesome price!
Apr 3 2017
Pros: Easy check in with friendly staff to assist. The car was clean inside and out.
May 9 2017
Smooth and practical
Pros: Easy pick up and drop off at Airport, friendly staff
Cons: Misleading about the description of the car. It says special size for "5 people, 2 luggages", actually just a smallest "compact" car. If they just be simple use "compact" will be better to understand.
dirty interior with food crumbs in the seat and co
Pros: Nice car. Courteous Hertz rep and very quick check-in
Cons: not clean
Mar 1 2017
Pros: The pick up and drop off was easy and stress free.
Cons: I had asked for a mini van and when I went to pick it up they didn't have one and gave me a Ford Expedition that was 4 wheel drive. Which for horrible gas miliage and was so top heave once I got my family in there I had asked for a mini van for a reason. Not an SUV.
Pros: We were able to rent exactly what we wanted very close to us. Loved the communication which was all via email including the contract and the invoice. Was able to drop off after hours on a Sunday and had a call on Monday to confirm that everything was fine and to give me the total invoice amount for my approval.
Cons: Inside window needed cleaning.
13 travelers who rented a car in Pella gave the car agency they used an average rating of 7.2