Cons: Car upholstery was dirty at time of pick-up. Fuel was at 3/4 tank. I was told to bring it back at 3/4 instead of Full but hard to gauge that when filling up
Mar 21 2017
Good and not so good.
Pros: The car was fine. Good mileage, and ran quite well.
Cons: When making payment and deposit, my card was ran twice. Found out the next day. When I called, the first response was, we will take care of it when you return the care. I explained that was the money for my vacation. I was told I would be called back. I had to call back and explain for the 2nd time that my vacation was being hurt by the fact that I did not have any money because of them. The person helped me me and was able to get my money returned by the next day.
Apr 23 2017
Pros: Great service at desk
Cons: They had no cars at either airport or at City location. We were told that it could take 2 hours to get car from Omaha. We waited alittle bit 15-20 minutes and found car next door at Avis. A car did come in which we took without cleaning since we were going hunting anyway. Found that difficult as I hold Enterprise at top of rental car list