Cons: 3000 miles overdue on the oil change
Windows were filthy
Apr 24 2017
Pros: Absolutely nothing
Cons: I reserved the car well in advance. When I arrived at the Hertz airport desk after an on time 8pm flight arrival, I was told that my reservation was at a distant downtown location, but that it closed at 5:30pm. The airport Hertz office would rent a car for 2 1/2 times the price. They gave me a long, defensive explanation about how franchises work- I don't care- Hertz is Hertz. When you are provided with an address for an a city you haven't visited before, you do not have a context for proximity and I did not assume it would operate on bankers hours rather than traveler's hours. So much for sticking with a name brand company.Avis saved the day- thank you Avis
Aug 3 2017
Cons: They misled me saying the rental place was at the airport. Pickup place was not at the airport and had odd hours. Got there at 6:00 pm and it was closed.