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Václav Havel Prague Airport car rental reviews and directory
8.2 Excellent (37 reviews)
1 location in Václav Havel Prague Airport
Locations in Václav Havel Prague Airport
Europort, Aviaticka 1092/8+420 602 165 104
08:00 - 20:00
08:00 - 20:00
08:00 - 20:00
08:00 - 20:00
08:00 - 20:00
12:00 - 20:00
1.9 HorribleSep 30 2021
Good car ( Golf ) , good price, relatively long pick up time and horror story with car return. It's different location than other 10 or so rental companies and completely unmarked. I was driving around airport several times asking several people ( no luck ) ... If you use Budget at Prague make sure you make some research/ take notes before returning your car.
10.0 ExcellentJun 28 2021
Yes,nice,quick and educatedNothing
9.6 ExcellentOct 15 2019
Associated by counter at check in was very helpful and did all in his power to satisfied us.Still did not receive email that we return a car and no paper document that successfully returned the car.
10.0 ExcellentOct 4 2019
Yes very friendly.
8.8 ExcellentSep 19 2019
Clean and quike service1. I have invited audi and i got skoda. 2. It was very expensive in the end for somthing like skoda after i added the insurance
8.8 ExcellentSep 4 2019
There was no line in the rental office, the staff person was friendly, and the drop-off was super easy and very pleasant. The car was not cleaned properly, but after our request, they had it cleaned. The car itself, however, was excellent (Skoda Octavia).They should prepare the cars for rentals with more care.
6.0 GoodAug 29 2019
The service at the check-in desk. It was terrible, the guy who treated us was impatient, spoiling their good name
5.2 OkayAug 23 2019
They tried to add $350 damage on the car that was there two weeks after the fact. I emailed customer service that there was no damage on the car. But absolutely no response. I literally had to walk into the office and they looked at the pictures and agreed that there was no damage.
6.0 GoodAug 3 2019
They changed 800 euros for a deposit. Way too much. I reserved and paid extra for an automatic Audi A3 or something similar, instead I got a manual junker skoda with wiper blades barely working. The customer service in Prague is non existent.
10.0 ExcellentJul 1 2019
Friendly staff One issue with some liquid that needed to be added so had to go back and ask Drop-off is utterly confusing
When we arrived to the airport it turned out they have no car.I was angry. After waiting and calling and trying to solve the problem we gave up - no car, no logical explanation.Read the previous comment.
10.0 ExcellentApr 19 2017
wonderful customer serviceHad a great customer service experience Agent was well versed in foreign travelers
2.0 MediocreJan 13 2017
When I got to the rental place they didn't have myI showed up to the place and they could find my reservation, didn't rent the car.
10.0 ExcellentJan 8 2017
Pick up was easy and fast (no line), got upgrade to next size and diesel. Return took about 2-3 min after three weeks of rental.
2.0 MediocreJan 6 2017
WorstWe came from a flight to pick the car at 8:25 ( not at 8 as i asked. There were no car and thay said its my problem that i wanted to rent it with KAYAK company that made mistake and overbooked cars without check the Dollar company so they dident let us car/speak with the mannager or anything and sent us away, after 3 hours of waiting there and please ask to help us get a car we saw that someone bring backcar and after long conversations they let us the car . I couldent find your phone number or way of contact but i think kayak and dorral company dident behave in the standart way of international company and i dont trust or recommand anyone use this companyies again. I will be happy to hear from someone from your company about it please because we paid more, we lost lots of hours in the airport and the main thing- the trust of this companies and especially -you - Kayak that got our money!
10.0 ExcellentSep 9 2016
Great serviceWe had to stay additional 3 days and they extended our rental at the same rate without any up charges!
2.0 MediocreJul 12 2016
TerribleThere was no office, no car, no shuttle. Had to take a taxi for 160km. What is that? !!!
My flight was delayed so they gave my car away. However, instead of trying to be helpful, the lady told me that I need to go to another kiosk and rent a car elsewhere. Very rude and unprofessional.
2.0 MediocreAug 17 2019
They did not have record whatsoever of my reservation. I was not able to rent and ended up paying a lot more with another agency.
2.0 MediocreAug 12 2018
Never again!Reserved a car, called them to make sure they stay open late since our flight was landing after their business hours, they assured me they will (2 months before the flight). Then our flight got delayed, so I kept calling them all evening to let them know but no one answered the phone. When we finally got to the airport to pick up the car, the whole place was deserted. No car, no message, no place to go, three small kids in tow. Everyone should stay away from this place!!!!!!!
10.0 ExcellentJun 11 2018
Great car for cheap!Luxurious, sporty, powerful, and comfortable. Good service at drop off and pick up.Loved everything.
7.6 GoodMay 13 2018
GoodThe customer service was friendly but I had to wait a long time to be seen at the desk. In the morning there was no signage saying ace so I had to ask around ( later in the day the signage was up)I had reserved manual transmission but was given automatic
8.0 ExcellentMay 11 2018
Ace rent a car at Prague airportC$15/day
10.0 ExcellentJan 22 2017
Prague Vaclav Airport service counter was very helpful. From speaking and translating to the taxi driver giving him directions of where to take me to pick up the car, to clearly explaining all of my rental options, etc. The simplicity of returning my car and quickly getting to my flight.There is nothing I can think of at the moment. Everything went well.
Top tips for renting a car at Václav Havel Prague Airport
25% of our users found rental cars at Václav Havel Prague Airport for $34 or less
Book your rental car at Václav Havel Prague Airport at least 5 weeks before your trip in order to get a below-average price
FAQs about renting a car at Václav Havel Prague Airport
On average a rental car at Václav Havel Prague Airport costs $43 per day.
In the past 72 hours, the cheapest rental cars were found at NU Car ($16/day), Rent Plus ($16/day) and GREEN MOTION ($17/day).
Car rental companies that offer shuttle or pick-up services from Václav Havel Prague Airport to off-airport locations include Budget, NU Car, GREEN MOTION , Rent Plus, Ace, Hertz, Avis, Sixt, Alamo, and Right Cars.