Puerto Plata car rental information
| Pick-up location | Puerto Plata |
|---|---|
| Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury SUV, Mini, Passenger van, Premium SUV, Standard SUV |
| Rental locations | 27 |
| Airport locations | 18 |
| Popular agencies | Europcar, Alamo, National, Sixt, Enterprise |
Cheap car rentals in Puerto Plata
| Economy | $32/day |
| Compact | $39/day |
| Intermediate | $42/day |
| Full-size | $50/day |
| Full-size SUV | $70/day |
| Mini | $35/day |
| Passenger van | $100/day |
| Premium SUV | $78/day |
| Intermediate SUV | $41/day |
| Compact SUV | $42/day |
| Standard SUV | $61/day |
| Luxury SUV | $120/day |
Top tips for renting a car in Puerto Plata
- 25% of our users found rental cars in Puerto Plata for $42 or less
- Book your rental car in Puerto Plata at least 5 days before your trip in order to get a below-average price
- Off-airport rental car locations in Puerto Plata are around 26% cheaper than airport locations on average
- Intermediate rental cars in Puerto Plata are around 1% cheaper than other car types, on average
FAQs about renting a car in Puerto Plata
Puerto Plata car rental reviews and directory
Enterprise
8.8
Very good
1 reviewCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Puerto Plata
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Reviews
8.8 Very good
Feb 2019
Pros:
Staff was great, but totally unprepared for our arrival. We purchased extra insurance at their urging, even though we really didn't want to. They gave a slight discount but for all the inconveniences and inconsistencies it should have been more. The car was great and overall service was goodCons:
Car was not ready upon arrival. They had to give us a ride to our hotel then deliver it later on. The car was 3 1/2 -4 hours late to be given to us. No offer was made to compensate us. If we would have brought it back 3 1/2 hours late would they have expected us NOT to compensate them?Alamo
5.8
Fair
13 reviewsCleanliness
6.2
Comfort
6.0
Pick-up/Drop-off
5.6
Value for money
5.6
4 locations in Puerto Plata
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Reviews
4.8 Mediocre
Feb 2020
Pros:
It was a new vehicle in good condition and it was clean but a major downgrade from what Kayak advertised and what I expected based on how much I paid.Cons:
The staff was friendly but it was super frustrating how much time they made me waste while coercing me to buy extra insurance that I didn't want or need. I didn't appreciate all their intimidation techniques as well as with the prepayment of the fuel tank as if that was the only option. Also Kayak advertised a Chevrolet Tahoe or equivalent for the full size SUV category and when I got there they said the Chevrolet Equinox was their full size version and had nothing bigger available without a major increase in price. I feel ripped off on every front and will never again rent through Kayak or from Alamo.8.0 Very good
Nov 2019
Cons:
I always try to get my rental car with Álamo because they give you a good customer service2.0 Poor
Aug 2019
Cons:
We reserved a vehicle from this company when we were at home, but when we arrived at the airport we were told the car we had reserved was already rented out to somebody, and instead were offered a more expensive alternative option that we had to turn down.2.0 Poor
Jun 2019
Cons:
Everything went wrong. The vehicle that I reserved wasn’t the one they wanted to give me. When I showed them a picture of vehicle or similar they blamed kayak for error. They wanted to give me a smaller vehicle for same price. I ended up using another rental company.10.0 Wonderful
Dec 2017
Pros:
The fact that the final bill was not extremely higher than the original quote, even after I accepted the upgrade for an extra 3 dollars per day !Cons:
Everything was as I expected in a typical car rental and internationally.10.0 Wonderful
Jul 2017
Pros:
Advance of small branch. Personal guides Smiley faces Clean car Very close Car pickup locationCons:
Mandatory insurance (liability) Manual CC slip ( I don't want anyone keep my CC numbers)Economy Rent a Car
5.1
Fair
17 reviewsCleanliness
5.2
Comfort
5.7
Pick-up/Drop-off
5.7
Value for money
4.7
One location in Puerto Plata
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Reviews
3.6 Poor
Nov 2019
Cons:
Careful with rate posted and final total. After reserving I got there. Total was to be about 54 dollars. When I went to pick up the car I was told 180. Bait and switch. Will never use again4.8 Mediocre
Jun 2019
Pros:
The car fit our belongings.Cons:
The liability insurance we bought was invalid in the DR. We had to purchase one at the counter that was 4 times the price. It took a while to get ahold of the company that we bought from and ask for a refund. The car also smelled of smoke which caused allergies.2.0 Poor
Mar 2019
Pros:
Upon Arrival @ pick up location I was informed the car would be triple the original quoted and paid for price, I am unsure if its corporate policy, bait and switch or staffing issue, however, completely unacceptable; I did not get rental and presently fighting at present. I would stay far away!Cons:
The could not have tried to fleece me for triple the price!2.0 Poor
Mar 2019
Pros:
Closed and did not get the car.Cons:
Closed and did not get the car.2.0 Poor
Feb 2019
Pros:
And again, an insurance option more than twice as expensive as rental cost was slapped at the counter. This was previously undisclosed. Since I declined the insurance they refused to rent me the vehicle.Cons:
A disclosure must happen at the time of booking2.0 Poor
Feb 2018
Pros:
Nothing!Cons:
Nobody at counter to honor my reservation. Spent an hour at the counter, my vacation was only 2 days had to go with another option. Want a refund!Thrifty
5.0
Fair
3 reviewsCleanliness
8.0
Comfort
7.0
Pick-up/Drop-off
5.0
Value for money
4.0
One location in Puerto Plata
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2.0 Poor
Aug 2016
Cons:
The fact that upon arrival my reservation was not the same and was asked to leave a $ 1,000 hold on my account I thought was outrageous especially after asking if I could see it in writing which the sales rep denied and continued to ask for large amount to hold. Insurance rate was also way too high.. which made me feel like if I didn't include they would've sent someone around to cause damage and I'd be force to pay.. Definitely had qualities of a scam... All in all, I did not go further with transaction and had to use a completely different rental company on the spot in order to rent a vehicle. Two thumbs down!!2.0 Poor
Jan 2022
Avis
4.7
Mediocre
6 reviewsCleanliness
4.7
Comfort
4.3
Pick-up/Drop-off
5.1
Value for money
4.7
One location in Puerto Plata
Budget
4.4
Mediocre
3 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
2.0
2 locations in Puerto Plata
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Reviews
4.4 Mediocre
Mar 2019
Pros:
Either Allianz lied when I rented car on internet about insurance ... or the Budget Employee lied when I picked the car up. Allianz said I was covered in full for $100 for the period, but employee forced me to cancel Allianz policy buy his insurance that was 400% higher.Cons:
Please figure out how to make things consistent and honest for your clients. I feel used and I no longer Trust Budget. False advertising is what brought me to this rental from Budget. I doubt that I will ever rent from Budget again in my life.5.2 Fair
Apr 2017
Cons:
This is the second time we have reserved a car online with Budget and had to upgrade once we arrived. We went from $135 to $500. The SUV we reserved was comparable to a Nissan Rogue. My mother in law owns a Rogue, and the rental waiting for us was not a similar size. We upgraded to a third seat, and paid more for 'comfort'. The third seat didn't have any leg room. I had to literally sit sideways. I doubt a car seat would've fit. It was Nissan SUV that we have never heard of. Then we found out that our insurance purchased online wouldn't help us if something happened right away. We would have to pay Budget upfront, and get reimbursed from the insurance company on our own. They allowed us to cancel our policy 1 hr before picking up the car. We didn't realize this policy wouldn't cover us immediately until we picked up the car. We paid $11 per day online. We ended up having to pay Budget $13 per day, and $4 for tire/glass per day. This has been super frustrating both trips in a foreign country!2.0 Poor
Mar 2017
Cons:
They would not honor the rental. Wanted to charge much more. Did not rent carEuropcar
3.6
Poor
8 reviewsCleanliness
4.2
Comfort
4.2
Pick-up/Drop-off
3.1
Value for money
3.1
One location in Puerto Plata
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Reviews
2.0 Poor
Jan 2020
Cons:
After taking a taxi to the airport, we were surprised to hear from the associate that apparently the amount paid via Kayak was only an estimate and that the actual price would be more than three times the original price. Because of this we cancelled the car reservation but were stuck paying taxis there and back and paying nonrefundable insurance. The associate was rude and gave no other options. We will most likely not book via Kayak anymore. Thank you, Isabel Haehnel2.0 Poor
Feb 2019
Pros:
At the counter I was surprised to learn that I must purchase VERY expensive insurance option to rent the vehicle. This was previously undisclosed. The cost of the insurance was higher than the cost of the vehicle.Cons:
The disclosure of the rule must happen at the time of booking with an option to select the insurer online. Making your customers captive leaves very bad taste.5.2 Fair
Jan 2019
Pros:
Nothing. I was ripped off and lied to.Cons:
They would not rent me the car for the price I agreed to online. They were forcing me to use their insurance even though i had my own insurance, which doubled the price. When I returned it they said I “crashed” the car and made me pay $100 to fix a tiny scratch which i definitely did NOT do!2.0 Poor
Apr 2017
Pros:
NothingCons:
The first explorer broke down that suv was 8 years and 80,000 miles noise and banging around on the road. They then gave me a midsize suv I was stuck with until I returned to the airport to swap that out for a full size suv. This was again an 10 year old vehicle witch stunk and the seats were locked in position .I was then forced to upgrade to a 12 passenger van. again another old vehicle with 80,000 miles and all cars were extremely banged up. If you want a worthy vehicle go elsewhere because Europe car is the worst. No customers service no assistance and no support.2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Mar 2021
Cons:
The company charged 2x the amount after what we have already paid while we were making the reservation. Would never use this service againE-Z Rent-A-Car
2.0
Poor
2 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Puerto Plata
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Reviews
2.0 Poor
Sep 2018
Cons:
The estimated price for two weeks rental was $280, but when we came to pick up the car from the airport total price was estimated close to $800. If we knew this before, we would search for better deal. We ended up taking taxi and finding different company to rent from.2.0 Poor
Mar 2017
Pros:
NOTHING , HORRIBLIE customer service rude. not offering price u book on internet when get there a bunch off crooks work there.Cons:
they change price on me twice , they want me to add on more insurance already paid for . so they lost two sales that day because my cousin had a van also reserve there so we went to avis next door and took two 12 passnedger vans.Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Puerto Plata
National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Puerto Plata
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Puerto Plata
FlexWays
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Puerto Plata
One location in Puerto Plata
Locations in Puerto Plata
Aeropuerto Int. Gregorio Luperon
+1 809 480 8847
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No reviews available
One location in Puerto Plata
from $55/dayLocations in Puerto Plata
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One location in Puerto Plata
Locations in Puerto Plata
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One location in Puerto Plata
Locations in Puerto Plata
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One location in Puerto Plata
Locations in Puerto Plata
Carr Pto Plata-Sosua
+1 809 586 0214
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No reviews available
One location in Puerto Plata
Locations in Puerto Plata
Aeropuerto Intl Gregorio Luperon
+86 10 6064 1387
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One location in Puerto Plata
from $39/dayLocations in Puerto Plata
Sosua, Gregorio Luperon
+1 809 541 7498
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Car rental locations in or near Puerto Plata
Good to know
Most popular agency | Budget |
|---|---|
Most popular car type | Intermediate |
Average price | $49/day |
Good deal | $42/day |